Page 1 A3 Mono Copier MultiXpress K7 series SL-K7600GX / K7500GX / K7400GX, SL-K7600LX / K7500LX / K7400LX (Ver 1.12) SERVICE MANUAL A3 Mono Copier Contents 1. Precautions 2. Product Specifications and Description 3. Disassembly and Reassembly 4. Troubleshooting 5. Connection Diagram 6.
Page 2: Table Of Contents
Drum Unit Overview ..................2 − 39 2.5.2.2. Drum drive ....................2 − 40 2.5.2.3. Deve(Development) Unit ................2 − 41 2.5.3. Toner Cartridge ......................2 − 43 2.5.4. PTB (Paper Transfer Belt) Unit ..................2 − 44 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 3 2.11.3.1. DSDF Original Pick-Up Assembly ..............2 − 85 2.11.3.2. DSDF Original Pre-Regi Assembly..............2 − 86 2.11.3.3. DSDF Original Regi Assembly ................ 2 − 87 2.11.3.4. DSDF Original Scanning Drive Assembly............2 − 88 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 4 Cleaning the paper dust stick ................3 − 5 3.2.2. Replacing the maintenance part ..................3 − 7 3.2.2.1. Development(Deve) unit...................3 − 7 3.2.2.2. Fuser Unit......................3 − 9 3.2.2.3. Paper Transfer Belt..................3 − 10 3.2.2.4. Pick-Up_Separation_Forward roller..............3 − 11 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 5 3.3.27. HDD (Hard Disk Drive)....................3 − 40 3.3.28. High Voltage Terminal....................3 − 42 3.3.29. Side Unit ........................3 − 43 3.3.29.1. Fuser-Out Sensor ..................3 − 44 3.3.29.2. Feed 2 sensor ....................3 − 45 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 6 3.3.39. High Capacity Feeder(HCF) Unit .................. 3 − 83 3.3.39.1. HCF Feed Motor ................... 3 − 83 3.3.39.2. HCF Pick-up Motor ..................3 − 84 3.3.39.3. HCF PBA ....................3 − 85 3.3.39.4. HCF Lift-up Motor ..................3 − 86 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 7 Part Replacement Count ................. 4 − 30 4.5.5. Diagnostics ........................ 4 − 31 4.5.5.1. Engine Diagnostics..................4 − 31 4.5.5.2. Fax Diagnostics .................... 4 − 40 4.5.5.3. Scanner Diagnostics..................4 − 45 4.5.5.4. Adjustment ....................4 − 49 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 8 4.6.14. H1–xxxx (High Capacity Feeder Side Unit(LCT Unit) Error)..........4 − 113 4.6.15. H2–xxxx (Finisher error) .................... 4 − 121 4.6.16. Mx–xxxx (Jam error) ....................4 − 122 4.6.17. Mx–xxxx (Tray not install_Paper empty_Outbin full) ............4 − 133 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 9 4.10.1.3. Change_Reset Password ................4 − 228 4.10.1.4. Login ......................4 − 229 4.10.1.5. Select Connect Method ................4 − 231 4.10.1.6. Consent to customer information ..............4 − 234 4.10.2. SPDS Menu Introduction .................... 4 − 235 Copyright© 1995-2017 SAMSUNG. All rights reserved. viii...
Page 10 Connection Diagram (HVPS_SMPS_FDB)..................5 − 6 Reference Information..........................6 − 1 6.1. Tools for Troubleshooting......................6 − 1 6.2. Glossary...........................6 − 3 6.3. Model Name and Code .......................6 − 9 6.4. Document Revision List......................6 − 10 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 11: Precautions
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. 2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
Page 12: Caution For Safety
Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing fire and shock risks. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 13 Take care not to cut or damage the power cable or plugs when moving the machine. 9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
Page 14: Handling Precautions
1.2.4. Assembly and Disassembly precautions 1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.
Page 15: Disregarding This Warning May Cause Bodily Injury
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 16: Esd Precautions
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 17: Product Specifications And Description
• 6GB (2GB for Android OS) • Document Feeder • DSDF-H Model : K7600GX / K7500GX / K7400GX • DSDF-L Model : K7600LX / K7500LX / K7400LX • 10.1 inch Touch Color LCD • Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 18: Specifications
Input Voltage (USA): AC 110 - 127 V (-10 % - 6 %) • Power Requirement Input Voltage (Korea): AC 220 - 240 V (-10 % - 6 %) • Rated Frequency: 50 / 60 Hz • Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 19 • K7500 series : 25,000 pages • K7400 series : 15,000 pages K7600 series : 300,000 pages • K7500 series : 250,000 pages Max Monthly Duty Cycle • K7400 series : 200,000 pages • Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 20: Print Specifications
Ubuntu 10.04, 11.04, 11.10, 12.04, 12.10,13.04,13.10,14.04 (32/64bit) Linux • SuSE Linux Enterprise Desktop 10, 11 (32/64bit) • Debian 6, 7 (32/64bit) • Mint 13, 14, 15, 16 (32/64bit) • Mac OS Mac OS X 10.6 ~ 10.10 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 21 WSD print / Secure print / Stored print / Booklet / N-up / Cover page / Barcode / Print Features Eco / Poster / Glossy / Watermark / Tray Priority setting / Auto tray setting / Tray Protection / USB print / Secure PDF print / Google Cloud print Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 22: Scan Specification
K7600LX / K7500LX / K7400LX • Max. 297 x 437 mm (11.7" x 17.2") • Platen Max. 297 x 437 mm (11.7" x 17.2") Scan Original Types Text / Text & Photo / Photo Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 23: Copy Specification
86%, A3→B4 | A4→B5 Preset 104%, Executive→Letter 115%, B4→A3 121%, Legal→Ledger 122%, A4→B4 129%, Letter→Ledger 141%, A4→A3 | A5→A4 150% 200%, A5→A3 400% Darkness Control 11 Levels Contrast Control 11 Levels Multi Copy 1 - 9,999 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 24: Fax Specification
On hook Dial Search Yes (Address Book) 1-Touch Dial Speed Dial 500 locations TAD I/F Yes(First Line) Fax Features Tone/Pulse Yes (Selectable in Tech Mode) Pause Auto Redial Last Number Redial Distinctive Ring Caller ID Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 25 Fax Forward to E-Mail Fax to PC Broadcasting Delayed Fax Color Fax Tx/Rx Journal Confirmation 2 Types Available (With Image TCR / Without Image TCR) Report & List Print Auto Dial List System Data List Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 26: Paper Handling Specification
CardStock / Heavy Cardstock/Heavy Cardstock/Extra Heavy Cardstock 1/Letterhead Media types / Thick / Cotton / Colored / Archive / Thin Glossy / Thick Glossy/Heavy Glossy / Heavy weight / Extra Heavy weight1,2,3,4/ Label/ Transparency/ Envelope(Casette1 Only) 2-10 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 27 Glossy / Heavy weight / Extra Heavy weight1,2,3,4 / Envelope / Transparency / Label 60 to 256g/m² : Simplex, Duplex • 257 to 325g/m² : Simplex • Media weight Envelope : 75~90g/m² , Simplex • • Label : 120~150g/m² , Simplex Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-11...
Page 28 Letterhead / Thick / Cotton / Colored / Archive / Thin Glossy / Thick Glossy / Heavy Glossy / Heavy weight / Extra Heavy weight1,2 Media weight 16~47 lb (60 to 256 g/m²) 2-12 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 29: Network And Software Specification
Printer MIB (RFC 3805) SNMP/MIB Access Finisher MIB (RFC 3806) Samsung Private MIB HP Compatibility Yes - Patially SNMP Trap Window Printing (SMB) LPR/LPD Printing Protocols Netware I-Print Netware NDPS Ether Talk Port 9100 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-13...
Page 30 Smart Service App Hancom Office Device Management Fleet Admin Pro (UniThru) Output Management CounThru Enterprise / Pro Document Management SmarThru Workflow 3.0 Solution and Distribution Security SecuThru Pro 1.0 Mobility SCP 1.0 ('14.09) 2-14 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 31 IP Address Filtering Yes (IPv4 Filtering / IPv6 Filtering / MAC Filtering) HDD Overwrite (Standard) HDD Overwrite (Max. Overwrites) Security Secure Print Encrypted Secure Print Encrypted PDF Mode (Encrypted Scanning) IP Sec Smart Card Authentication Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-15...
Page 32: Supplies
@ A4/Letter LEF , 4 pages/job , Simplex Waste Toner Container Approx. 300,000 pages Mode , 5% Coverage NOTE • Depending on the print pattern and job mode used, the consumable’s lifespan may differ. 2-16 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 33: Maintenance Parts
The period as shown in the table means lifespan for each maintenance parts. Section Item 100K 200K 300K 360K 450K 1200K Waste Toner Container Waste Toner Around Waste Toner Container Toner Cartridge Drum Unit Imaging Unit Development Unit Around Toner Pipe Paper Dust Stick Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-17...
Page 34 * Regi / Feed / Duplex roller DSDF Pick-Up roller Assy DSDF DSDF Reverse(Separation) roller Assy White sheet / White sponge / Feed roller * Replace those three parts at the same time. 2-18 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 36 Swedish 4 hole (For Sweden) Regular staples for Inner Finisher Staples • • SCX-STP000 Saddle staples for Booklet Finisher • NOTE Regular staples for High Volume and Booklet SL-STP000 FIN701B has 2 staple slots. Finisher 2-20 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 37 Media weight 60 to 300gsm (2k) • H/W Install Detect : Yes • Paper Empty & Low Level Detect : Yes Sensing Paper Type Detect : No • Paper Size Detect : No • Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-21...
Page 38 Max. Number of Sheets : 65 sheets stapling with 90g/m² sheet Finisher Stapling Positions : 2 Corners (Single, 45 degree), Center (Double) • Offline Stapling Offset at Non Staple job Offset at Staple job Output Stacking Face Down 2-22 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 39 153 x 124 x 39.7 mm (6 x 4.9 x 1.6 inch) Working Table (WxDxH) Weight 82 g (0.18 lb) Model Name SL-WKT101 Dimension 282 x 468 x 99 mm (11.1 x 18.4 x 3.9 inch) Working Table (WxDxH) Weight 828 g (1.825 lb) Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-23...
Page 40: Machine External View
1) Front view 1 ADF(Auto Document Feeder) cover ADF width guides ADF input tray ADF output tray Control panel Multi-purpose tray Power-switch Power receptacle Tray2 Tray 1(Top tray) Front door Paper output tray 2-24 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 41 2. Product Specifications and Description 2) Front view 2 Scanner glass White sheet Multi-purpose tray paper width guide Multi-purpose tray USB keyboard port USB port Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-25...
Page 42 2. Product Specifications and Description Rear view Output support tray Control board cover USB port USB printer port Network port EFI (Optional) cover FDI (Optional) cover Fax1 (Optional) port cover Fax2 (Optional) port cover 2-26 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 44: Feeding System
The feeding system picks up a paper from the cassette or MP tray and transports it to the machine inside. After printing process, the paper is put out on the exit tray. The feeding system mainly consists of the pick up unit, registration unit, transfer Assy, Exit unit. 2-28 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 45: Main Components And Functions
Tray 3 trans roller (Option) Tray 3 pick up / reverse / forward rollers Tray 4 feed roller (Option) (Option) Sensor registration Tray 4 pick up / reverse / forward rollers Roller registration (Option) Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-29...
Page 46 2. Product Specifications and Description PTB Unit Roller Duplex1 Roller Exit 1st Roller Duplex2 Roller Exit 2nd Roller Duplex3 Roller Exit trans 2-30 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 47 Periodic OPC/Drum 188.5 mm Charge Roller (CR) 37.7 mm Magnetic roller (MR) 36.9 mm PTB D/R 66 mm PTB BELT 161 mm Fuser Belt (HR) 109.96 mm Fuser Pressure Roller (PR) 116.24 mm Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-31...
Page 48 Detects Tray2 upper limit Tray2 paper Lead Edge detection sensor Detects Tray2 paper Lead Edge Tray2 paper feed jam detection sensor Detects Tray2 paper feed jam Tray3 paper size detection(Option) sensor Detects Tray3 paper size 2-32 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 49 Drives the pickup roller and the knock up plate Tray4 Pickup & Lift motor Drives the pickup roller and the knock up plate Paper Loop sensor Detects paper loop between transfer Nip and fusing Nip At warm-up, Detects the fuser jam. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-33...
Page 50: Cassette (Tray)
Plain paper : A5, A4, A3(not support in tray1), B5, B4, Letter, 11"×17"(Ledger), Statement, Legal • Special Paper : Envelope(Tray1 Only), Label, Transparency 4) Paper weight : plain paper 60 ~ 300 g/m² 5) Plate knock up lift type : Lift Motor + Up Limit Sensor 2-34 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 52: Registration Unit
The registration(Regi.) roller is driven by the Regi./MP motor. The Regi. clutch is located between the Regi. clutch and Regi./MP motor, and it controls ON/OFF of the registration roller in order to match paper and an image on the drum at the predetermined registration point. 2-36 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 53: Mpf(Multi-Purpose Feeder) Unit
MP tray. This machine uses an FRR (Feed and Reverse Roller) system for feeding paper. The friction between the reverse roller[D] and forward roller[E] separates the top sheet of paper from the stack. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-37...
Page 54: Image Creation
5) Cleaning for OPC drum : The cleaning blade removes remaining toner on the drum surface after image transfer to the paper. 6) Quenching for OPC drum : Quenching is done by illuminating the whole area of the drum with the laser at the end of every job. 2-38 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 55: Imaging Unit
The CRUM is the sub part of the Drum Unit. It stores the count information and several data. If the Drum Unit is replaced, the count information stored by the old Drum Unit could not be kept. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-39...
Page 56: Drum Drive
The OPC drum and Magnetic roller is driven by a BLDC motor. The OPC drum and Magnetic roller are supplied with power from the coupling. The driving shaft inserted to OPC drum makes the drum unit fix. It is makes more stable image than previous structure. 2-40 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 57: Deve(Development) Unit
Deve unit has a TC(Toner Carrier) sensor[C]. It is used for controlling the operating range of toner density. ■ Developer Agitation Two mixing augers[A] circulate the developer forward and backward to agitate the developer in order to mix the developer and toner well. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-41...
Page 58 If the deve unit is stored at temperature above 45°C (113°F), it does not works normally. The toner in deve unit is easy to harden at temperature above 45°C (113°F). If the toner in deve unit is harden, the installation error occurs when installing it. 2-42 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 59: Toner Cartridge
Toner in the cartridge is transferred from Wheel-Paddle Toner[A] to Wheel-Auger Toner[B] and transferred from Wheel-Auger Toner[B] to Reservoir The toner cartridge has CRUM that stores the count information. The toner in toner cartridge is easy to harden at temperature above 45°C (113°F). Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-43...
Page 60: Ptb (Paper Transfer Belt) Unit
There are 1 actuator and 2 photo sensors. An actuator recognizes the paper path and controls the paper speed for stable image quality. Belt PTB Cleaning Blade Transfer Roller Guide-Waste Toner Drive Roller Actuator Guide Roller PHOTO INTERRUPTOR 2-44 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 61: Transfer Belt Drive
2. Product Specifications and Description 2.5.4.2. Transfer belt drive The drive motor[A] drives the transfer belt[B] by using gears and the PTB drive roller[C]. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-45...
Page 62: Cleaning Blade
The film[C] on the cleaning unit protects against toner contamination. The lens [D] always detects waste toner level. If the light is blocked by waste toner, the machine displays the error message to inform the PTB replacement. 2-46 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 63: Fuser Unit
And, it is driven by the driving system and drives the fusing belt. 4) Thermistor (NC sensor) NC sensors (non-contact type thermistors), located near the center and the end of the fusing belt, control the temperature of the fusing belt. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-47...
Page 64: Fuser Unit Drive
When the thermostat is triggered, it must be replaced (as well as the other damaged parts in the fuser unit). 2.6.2. Fuser Unit drive The fuser motor[A] drives the pressure roller[B] through the gear train. The fusing belt[C] pressurized by the pressure roller[B] is rotated by driving it. 2-48 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 65: Fuser Unit Temperature Control
If one of the thermostat temperatures becomes higher than 195°C, it opens and cuts power to the fusing lamp. If the other thermostat temperature becomes higher than 195°C, it also opens and cuts power to the fusing lamp. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-49...
Page 66: Laser Scanning Unit (Lsu)
Also, LSU has the cover glass device to protect the LSU from the contamination. For interface with set, LSU has the LD PBA on front side. LD PBA P/Mirror Motor F1 Lens F2 Lens Cover glass 2-50 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 67: Laser Scanning Optical Path
K7500 : 27,520 rpm • K7400 : 22,087 rpm • K7600 : 280 mm/sec Speed • • K7500 : 233 mm/sec • K7400 : 187 mm/sec H/W interface Interface with machine : 40 Pin Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-51...
Page 68: Laser Synchronizing Detectors
The PD board detects the point of scanning start. Main Scan Start Detection A beam is detected by the PD PBA at the scanning start point and creates the horizontal sync signal (Hsync). The picture below shows the data scanning direction. 2-52 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 69: Drive System
Fuser and Exit driving Main OPC & Deve &PITB BLDC OPC and PTB Belt driving Regi. HB-STEP Regi driving Feed/MP HB-STEP Feed roller 1, 2, 3 driving E-CLT Feed / MP driving control Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-53...
Page 70 Pick-Up roller / CST Lift driving (Reverse driving at CST Lift driving) Toner Supply PM-STEP Toner transfer (Toner cartridge → Reservoir) Toner Reservoir PM-STEP Toner transfer (Reservoir → Deve unit) CST lock CST lock function On/Off 2-54 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 71: Main Drive Unit(Opc_Deve_Itb)
BLDC → OPC & Deve & PTB driving • 1 BLDC → 2 Gear & Coupler (OPC driving) 1 BLDC → 3 Gear & Pulley → 4 Coupler (Deve driving) • 1 BLDC → 5 Gear (PTB driving) • Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-55...
Page 72: Pick-Up And Cst Lift Drive
1 PM STEP → normal rotation → 2 Gear (Pick-Up driving) • 1 PM STEP → counter rotation → 3 Gear → 4 5 Gear → 6 Gear & Coupler (Cst Lift driving) 2-56 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 73: Feed Drive
1 HB STEP → 2 Pulley & Coupler → 3 Gear → 4 Gear & Coupler (Feed Roller driving) → 5 E-Clutch & Gear • (MP driving) 1 HB STEP → 2 Pulley & Coupler → 6 Gear & Coupler (Feed Roller driving) → 7 Pulley & Coupler (Feed Roller • driving) Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-57...
Page 74: Regi Drive
2. Product Specifications and Description 2.8.5. Regi Drive Power Train HB STEP → Regi driving 1 HB STEP → 2 Gear → 3 Gear (Regi Roller driving) • 2-58 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 75 1 BLDC → 2 Gear (Fuser P/R driving) • 1 BLDC → 3 Gear & Pulley → 4 Gear (Exit driving) 5 PM Step → 6 Gear → 7 Gear → 8 Gear (Fuser Release driving) • Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-59...
Page 76: Toner Supply Drive
2. Product Specifications and Description 2.8.7. Toner Supply Drive Power Train PM Step → Toner Supply driving 1 PM Step → 2 Gear → 3 Gear (Toner Supply driving) • 2-60 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 77: Toner-Reservoir Drive
1 PM STEP Motor → 2 Gear → 4 Gear & Latch → 5 Pulley & Gear (Paddle driving) • 1 PM STEP Motor → 2 Gear → 3 Gear & Latch (Auger driving) • Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-61...
Page 78: Cst Lock Drive
2. Product Specifications and Description 2.8.9. CST Lock Drive Power Train DC Motor → CST Lock driving 1 DC Motor → 2 Gear & Cam → 3 Holder (CST Lock driving) • 2-62 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 79: Scanner System
HR(Half Rate) carriage: Transfers the reflected light from the FR carriage to the lens. • Imaging module: Make an image on CCD HR carriage moves at half distance and half speed of FR carriage. This principle keeps a regular gap between the original and imaging lens. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-63...
Page 80 4) The optical image is generated to the electrical signal by the CCD sensor. To make a stable image, the gap between original and lens must be kept. For this, HR carriage moves at half distance and half speed of FR carriage. 2-64 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 81 Image scan of the main scanning direction is performed by CCD sensor. CCD sensor consist of approx. 7500 pixel. Image scan of sub scanning direction is performed by FR carriage and HR carriage. The carriage is moved by the wire driven the scan motor. Scan resolution is 600dpi. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-65...
Page 82: Scanning System Components
To scan the original on scan glass, two carriages driven the motor moves at a regular speed. The motor drives the timing belt, pulley, and wire. The wire pulley rolls and releases the wire to move carriage. The scanner consists of the scan glass, FR carriage, HR carriage, Imaging unit, and Driving unit. 2-66 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 83 White LED emits the white light. The heat sink assembled to the PBA prevents a heat deterioration. • Reflection holder This reflects the passed light through Light-guide. 2) Mirror #1 This changes the direction of reflected light at a 90 degree angle. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-67...
Page 84 4) Wire driving To move the carriage stably, the wire is assembled in the front and rear position of the scanner. Pulley rolls and release the wire to move the FR carriage and HR carriage. 2-68 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 85 Scanner drive system uses the step motor to move the carriage. It controls the position and constant speed. The motor power is transferred to the wire through timing belt and pulley. 7) Timing Belt Timing belt has the regular sawtooth and transfers the motor power to the pulley. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-69...
Page 86 This makes the scan module detect the base for white color. Before every scan-job, scan module reads the shading sheet to scan image as same color and brightness. If it is contaminated, the vertical image can be created. 2-70 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 88: Caution For Moving The Scanner
When moving the machine, tighten the scan locking screw to prevent the damage of the carriage. 1) Check if the FR carriage is located to the home position. 2) Remove the screw cap. 3) Tighten the M3×8 screw to fix the FR carriage. 2-72 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 89: Dual Scan Document Feeder(Dsdf) For Lx Model
Simplex White-Bar Supports a stable scanning. Scan Out roller Feeds an original before duplex scanning. D-CIS module Scans a back page of original. Exit roller Transfers a scanned original to the exit tray. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-73...
Page 91 CONTACT IMAGE SENSOR 0609-001558 MAIN PBA PHOTO-INTERRUPTER(EXIT) 0604-001394 ADF-PBA PHOTO-INTERRUPTER(MSO) 0604-001490 ADF-PBA PHOTO-INTERRUPTER(REGI) 0604-001381 ADF-PBA PHOTO-INTERRUPTER(SCAN IN) 0604-001381 ADF-PBA PHOTO-INTERRUPTER(DETECT) 0604-001394 ADF-PBA PHOTO-INTERRUPTER(PICKUP) 0604-001394 ADF-PBA PHOTO-INTERRUPTER(COVER OPEN) 0604-001394 ADF-PBA PHOTO-INTERRUPTER(FEED OUT) 0604-001490 ADF-PBA Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-75...
Page 92: Dsdf Drive System
BLDC motor is used for picking up original and pick up is controlled by the clutch. • Step motor is used for the original registration. • BLDC motor is used for feeding a original. 2-76 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 93: Dsdf Original Pick-Up Assembly
2) Checks the original width size. 3) Holds the original not to be moved in paper path before pick up driving. 4) Starts pick up driving. 5) Separates an original by the reverse roller. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-77...
Page 94: Dsdf Original Regi. Drive
2) After the regi sensor is on, regi motor rotates. 3) After the transferred original passes the regi. actuator, the regi sensor is off and the regi motor stops. 2-78 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 95: Original Scanning And Feed-Out Drive
3) Simplex white-bar functions to prevent the wrinkle and background. 4) When original passes the scan out actuator, duplex scan starts. 5) Duplex white-bar functions to prevent the wrinkle and background. 6) Original is transferred to exit tray. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-79...
Page 96: Dual Scan Document Feeder(Dsdf) For Gx Model
Duplex Scan In roller Feeds an original before duplex scanning. Duplex White Roller Supports a stable duplex scanning. Scan Out roller Transfers a scanned original. Exit roller Stacks a scanned original on the exit tray. 2-80 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 99 MAIN PBA PHOTO INTERUPTER 0604-001381 ADF-PBA PHOTO INTERUPTER 0604-001393 ADF-PBA PHOTO INTERUPTER 0604-001393 ADF-PBA PHOTO INTERUPTER 0604-001381 ADF-PBA PHOTO INTERUPTER 0604-001381 ADF-PBA PHOTO INTERUPTER 0604-001381 ADF-PBA PHOTO INTERUPTER 0604-001381 ADF-PBA PHOTO INTERUPTER 0604-001381 ADF-PBA Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-83...
Page 100: Dsdf Drive System
Stacker Lift is controlled by a step motor and lift paper to the pick up roller. • Pick up roller, Reverse roller and Scan-in roller are released by a step motor and CAM. • 2-84 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 101: Dsdf Original Pick-Up Assembly
3) Transfers a paper to the ADF roller by driving the pick up roller. 4) Separates an original by the reverse roller. 5) Transfers a paper to the pre-regi roller by driving the feed roller. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-85...
Page 102: Dsdf Original Pre-Regi Assembly
2) After the Pre-Regi sensor is on, Pre-Regi motor rotates. 3) After the transferred original passes the Pre-Regi. sensor, the Pre-Regi sensor is off and the Pre-Regi motor stops. 2-86 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 103: Dsdf Original Regi Assembly
1) When a picked up original is detected, the Regi sensor is on. At this time, the Regi motor is stopped and the original is aligned. 2) After the Regi sensor is on, Regi motor rotates. 3) After the transferred original passes the Regi. sensor, the Regi sensor is off and the Regi motor stops. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-87...
Page 104: Dsdf Original Scanning Drive Assembly
4) When original passes the duplex scan in sensor, duplex scan starts. 5) Duplex white roller functions to prevent the wrinkle and background. 6) Scanned original is transferred to the exit roller by the scan out roller. 2-88 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 105: Dsdf Original Exit Assembly
1) When a passed original from scan out roller is detected, the exit sensor is on. At this time, the speed of the exit roller is the same with the scan out roller. 2) When the exit sensor is off, the exit motor speed will be slow for the stable stacking. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-89...
Page 106: Dsdf Original Lifting Assembly
1) Checks a paper detection. 2) Starts lifting driving by suppling power to motor. 3) Lift up the tray by a Lift Bar. 4) When the paper contacts to the pick up roller, the motor driving stops. 2-90 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 107: Dsdf Original Pick-Up_Reverse Roller Release Assembly
2) When completing a scanning job or occurring the jam, these rollers are separated. 3) Two CAMs are controlled by a motor and one-way bearing. (Normal rotation : Pick-up CAM operates / Reverse rotation : Reverse CAM operates) Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-91...
Page 108: Dsdf Scan In Roller Release Assembly
DSDF Scan in Roller Release Assembly consists of Release Motor, Release CAM, Scan In Idle Roller. • Operation Procedure 1) Release CAM controls the Idle roller to keep the stable scanning quality. 2) Motor and CAM operation repeats per one paper. 2-92 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 109: Hardware Configuration
2. Product Specifications and Description 2.12. Hardware Configuration MultiXpress K7 series Electrical Circuit System consists of the following : • Main Controller (Main board) • OPE Unit • ADF(DSDF / RADF) Controller • HVPS board • SMPS board • FDB board...
Page 110 The HVPS board generates high-voltage channels and controls it. The FDB board controls the fuser lamp On/Off. The SMPS board generates the 5V, 24V for system power. Circuit Board Locations The following diagrams show the locations of the printer circuit boards : 2-94 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 111: Main Controller (Main Board)
SOL : MP / EXIT EN THV / THV K mic roSD THV / THV CLEAN DC M O T CTRL. SAW / FUSER BIAS CST LOCK 1/2 Boot Device 2) Main Controller Clock Diagram Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-95...
Page 112 U SB3H _REFCLK_P( 100M hz) D CI S CLK_M A I N _D CI S_N U SB3H _REFCLK_N SC AN1 RX_CLK_D CI S_P( 35M hz) RX_CLK_D CI S_N 3) Main Controller Connection Information 2-96 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 113 FEED_REGI MOT NETWORK FAX JOINT SIDE EFI POWER 2ND NETWORK DCF IF FDI JOINT EFI SIGNAL FINISHER UI IF CPU FAN OPC BLDC MONO USB HOST_HUB SMPS TYPE5 DCIS • Information Part Code Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-97...
Page 115 D I F_CLK_P D CI S U SB3H _REFCLK_N D I F_CLK_N CLK_M A I N _D CI S_N SC AN1 RX_CLK_D CI S_P( 35M hz) RX_CLK_D CI S_N 3) Main Controller Connection Information Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-99...
Page 116 OPC BLDC MONO USB HOST_HUB CPU FAN SMPS TYPE5 UI IF • Information Part Code: ▪ JC92–02922D for LX model (K7600LX, K7500LX, K7400LX) ▪ JC92–02922C for GX model (K7600GX, K7500GX, K7400GX) Part Name : PBA-MAIN 2-100 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 117 NOTE When a main board needs to be exchanged, the MSOK PBA should be re-installed to the new main board to retain the system information. • Connection Main PBA I/F connector Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-101...
Page 118 The FAX JOINT PBA is used for interfacing between the main board and modem PBA. It uses UART for interface. • Information Part Code : JC92-02743B Part Name : PBA-FAX JOINT • Connection Main PBA I/F connector Modem Card I/F connector 2-102 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 119 FAX JOINT I/F connector TEL Line I/F connector External Phone I/F connector 2) 2nd Modem • Information Part Code : JC92-02599A Part Name : PBA-FAX CARD • Connection FAX JOINT I/F connector TEL Line I/F connector Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-103...
Page 120 3) Fax Joint PBA (Only used dual fax kit) • Information Part Code : JC92-02743A Part Name : PBA-FAX JOINT • Connection Main PBA I/F connector Modem Card I/F connector (2nd) Modem Card I/F connector (1st) 2-104 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 121 The Dual Network board as a option is used to make Dual Network environment. It provides 2nd Network Port. • Information Part Code : JC92-02741A Part Name : PBA-NPC • Connection GIGA N/W RJ45 Main PBA I/F connector Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-105...
Page 122: Hub Pba
External USB Host Slot WLAN / NFC OPE HUB PBA for new model(IR UI) OPE Hub PBA is used to interface with Main PBA, UI, USB Memory stick, NFC, Wireless module. It interfaces through USB communication. 2-106 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 123 • Connection MAIN Board USB I/F Reset & Speaker I/F OPE LVDS I/F Main Borad Power I/F Main Borad LVDS I/F Speaker Keyborad External USB Host Slot WLAN / NFC WLAN / NFC Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-107...
Page 124: Smps (Switching Mode Power Supply) Pba (Type5)
DC 5V : 35W / DC 24V : 240W • Information 110V 220V Part Code JC44-00093D JC44-00100D PBA Name PSPN2-TYPE5-V1 PSPN2-TYPE5-V2 • Connection INPUT_AC OUTPUT_DC +24V1/2/3/4 (to Main PBA) 24V on/off OUTPUT_DC +5V1/2 (to Main PBA) 2-108 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 125 PIN Assign PIN NO Description +24V1 Power 24V Ground +24V2 Power 24V Ground +24V3 Power 24V Ground +24V4 Power 24V Ground Signal Connector (CN4) PIN Assign PIN NO Description 24V On_Off Active Low Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-109...
Page 126: Smps (Switching Mode Power Supply) Pba (Type3R)
JC44-00222B JC44-00223B PBA Name PSPN2 -TYPE3R-V1 PSPN2-TYPE3R-V2 • Connection INPUT_AC Power (CON1) Fuser AC Power (CON2) / Not available for MX7 OUTPUT_DC +24V1/2/3 and +5V1 (CON3) Signal_24V on/off, Relay on, Fuser on (CON4) 2-110 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 127 DC 24V Ground +24V3 DC 24V Signal Connector (CON4) PIN Assign PIN NO Description Ground 24V on/off Active Low Relay on Active High 24Vs Bias for photo triac, relay Fuser on Active High Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-111...
Page 128: Smps (Switching Mode Power Supply) Pba (Type4)
DC 5V : 25W / DC 24V : 180W • Information 110V 220V Part Code JC44-00091D JC44-00092D PBA Name PSPN2 -TYPE4-V1 PSPN2-TYPE4-V2 • Connection INPUT_AC OUTPUT_DC +24V1/2/3 and DC +5V 1/2 (to Main PBA) 24V on/off 2-112 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 129 PIN NO Description +5V1 Power 5V Ground +5V2 Power 5V Ground +24V1 Power 24V Ground +24V2 Power 24V Ground +24V3 Power Signal Connector (CN3) PIN Assign PIN NO Description 24V On_Off Active Low Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-113...
Page 130: Fuser Drive Board (Fdb)
220V Part Code JC44-00235A JC44-00236A PBA Name X7600/K7600 FDB-V1 X7600/K7600 FDB-V2 • Connection Option Heater Fuser Lamp FDB I/F SMPS (Type 5) Main Switch AC Inlet Option Heater Switch SMPS (Type4) 9/10 Inductor 2-114 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 131: Hvps (High Voltage Power Supply) Board
SAW : -990V FUSER : 400V • Information Part Code : JC44–00241A Part Name : HVPS • Connection PIN Assign PIN Name Description DETECT Input Voltage Input Voltage ADC_HVPS_24 Signal Input Voltage 3.3V Input Voltage Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-115...
Page 132 PWM_THV+_CC PWM signal PWM_DEV_Vpp PWM signal PWM_DEV_AC PWM signal DETECT PIN Assign PIN Name Description MHV / SAW Output Voltage THV + / - Output Voltage DEV AC/DC Output Voltage FUSER Output Voltage 2-116 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 133: Eraser Pba
The Fuser PBA includes CRU memory for Fuser Unit Life Cycle counting. It also provides a connection interface for the pressure sensor. • Connection Fuser EEPROM, Pressure Sensor I/F Pressure Sensor (Not used) • Information Part Code : JC92–02470A Part Name : PBA-FUSER Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-117...
Page 134: Waste Sensor Pba
• 2.12.11. Paper Size sensor PBA The paper size sensor PBA is used for sensing paper size of tray. • Information • Part Code : JC92-02622A • Part Name : PBA-PAPER SIZE SENSOR 2-118 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 135: Ope Unit
The OPE Unit is IR TSP type, consist of infrared ray LED, light guide, 9.7 inch WSVGA(960x600) touch LCD. The IR type is used to interface with users through the touch screen. The IR type has a speaker, which supports independent sound. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-119...
Page 136 2. Product Specifications and Description • Information Part Code : JC97-04775A Part Name : OPE • Connection Micro HDMI Interface Power Interface 2-120 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 137: Dsdf Pba
Part Name : PBA-DSDF • Connection Scan Position1/2, Regi, Feed Sensor Pickup, Paper Detect, Cover Open Sensor BLDC Motor, Regi Motor, Pickup Clutch Exit Sensor, Fan Paper Length1/2, Width Sensor Scan Joint PBA Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-121...
Page 138: Scan Joint Pba
It also functions as the relay board to interface with the ADF I/F, Power board. • Information Part Code : JC92–02781A Part Name : PBA-SCAN JOINT • Connection WLED IF PBA MAIN PBA Cover Open2, Home Sensor RADF/DSDF PBA Platen Motor 2-122 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 139: Ccdm Pba
ADC converts each analog signal to digital. And for high speed data transmission, the digital data signal is converted to LVDS format with serialization. • Information Part Code : JC92-00894A Part Name : PBA-CCDM • Connection MAIN PBA Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-123...
Page 140: Wled If Pba
SCAN JOINT PBA WLED PBA 2.12.17. WLED PBA WLED PBA consists of two WLED used as scanner light. • Information Part Code : JC92-02727A Part Name : PBA-WLED • Connection WLED IF PBA 2-124 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 141: Double Cassette Feeder(Dcf) Unit
Transports paper from paper stack. Forward roller Transports one sheet of paper to Pre feed roller. Reverse(Separation) Assure paper transportation one by one. roller Prefeed roller Transports paper to Feed roller. Idle roller Makes paper transportation smooth. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-125...
Page 143 Tray3 Pickup Motor JC31-00009C CN601-1 to 4 Tray4 Pickup Motor JC31-00009C CN801-1 to 4 Tray Feed Motor JC31-00177A CN601-5 to 8 Tray3 lock motor JC31-00078A CN902-2 to 3 Tray4 lock motor JC31-00078A CN902-4 to 5 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-127...
Page 144 Detects tray insertion and paper size in tray4. Tray3 lock home sensor Detects home position of Tray3 locking unit. Tray4 lock home sensor Detects home position of Tray4 locking unit. Side Door Open Switch Detects opening of right cover. 2-128 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 146 TOPCOVER_OPEN INTERLOCK CN301 MAIN I/F CN401 UART DEBUG I/F CN402 E1 JTAG DEBUG I/F CN802 SENSOR PAPER SIZE CN901 HCF INNER DRAWER CN302 SUB I/F CN1101 BBP I/F CN501 T4 SENSOR CN502 T3 SENSOR 2-130 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 147: High Capacity Feeder(Hcf) Unit
Assure paper transportation one by one. roller Pre feed roller Transports paper to Feed roller. Idle roller Makes paper transportation smooth. Feed roller Transports one sheet of paper to the basic machine. Idle roller Makes paper transportation smooth. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-131...
Page 149 Tray Pickup Motor JC31-00009C CN601-1 to 4 Tray Feed Motor JC31-00177A CN601-5 to 8 Tray Liftup Motor JC31-00109A CN902-1 to 2 Paper Shift Motor JC31-00125A CN902-4 to 5 Solenoid JC33-00031B CN901-12 to 14 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-133...
Page 150 Shift Plate Home Sensor Detects home position of shift plate. Shift Plate End Sensor Detects end position of shift plate Solenoid Home Sensor Detects home position of solenoid Side Door Open Switch Detects opening of solenoid. 2-134 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 152 TOPCOVER_OPEN INTERLOCK CN301 MAIN I/F CN401 UART DEBUG I/F CN402 E1 JTAG DEBUG I/F CN802 SENSOR PAPER SIZE CN901 HCF INNER DRAWER CN302 SUB I/F CN1101 BBP I/F CN501 T4 SENSOR CN502 T3 SENSOR 2-136 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 153: High Capacity Feeder Side Unit (Large Cassette Tray Unit)
Transports paper from paper stack. Forward roller Transports one sheet of paper to Pre feed roller. Reverse(Separation) Assure paper transportation one by one. roller Idle roller Transports paper to Feed roller. Feed roller Makes paper transportation smooth. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-137...
Page 155 Pickup Level Sensor 0604-001393 CN502-4 to 6 Pre feed Sensor 0604-001490 CN502-7 to 9 Paper Level Sensor1 0604-001393 CN501-4 to 6 Paper Level Sensor2 0604-001393 CN501-1 to 3 Install Sensor1 0604-001393 CN701-3 to 5 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-139...
Page 156 0604-001393 CN701-6 to 8 Top Door Open Switch JC39-02346A CN1001-1 to 2 Tray Pickup Motor JC31-00009C CN601-1 to 4 Tray Feed Motor JC31-00163A CN601-5 to 8 Tray Liftup Motor JC31-00109A CN701-1 to 2 2-140 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 157 Detects paper between R2-R3 and R4-5. Paper Level Sensor1 Detects paper residual paper quantity in tray. Paper Level Sensor2 Detects paper residual paper quantity in tray. Install Sensor1 Detects installation of SL-HCF501S to the basic machine. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-141...
Page 158 Detects installation of SL-HCF501S to the basic machine. Top Door Open Switch Detects opening of the top door Tray Pickup Motor Drives pick up roller. Tray Feed Motor Drives Feed Roller Tray Liftup Motor Lifts up the tray. 2-142 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 159 Tray feed motor and Tray pickup motor to pick up a paper. This board has 2 LEDs. The right LED is for checking 3.3V power supply and the left LED is checking the Micom operation. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-143...
Page 160 TOPCOVER_OPEN INTERLOCK CN301 MAIN I/F CN401 UART DEBUG I/F CN402 E1 JTAG DEBUG I/F CN802 SENSOR PAPER SIZE CN901 HCF INNER DRAWER CN302 SUB I/F CN1101 BBP I/F CN501 T4 SENSOR CN502 T3 SENSOR 2-144 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 161: Disassembly And Reassembly
3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
Page 162: Releasing Plastic Latches
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 163: Maintenance
3. Disassembly and Reassembly 3.2. Maintenance 3.2.1. Machine Cleaning for maintenance 3.2.1.1. Cleaning the scan glass 1. Open the DSDF Unit. 2. Clean the scan glass[A] by using a soft cloth. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 164 3. Disassembly and Reassembly 3.2.1.2. Cleaning the DSDF white bar_CIS 1. Open the DSDF Unit. 2. Clean the DSDF white bar and CIS by using a soft cloth. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 165: Cleaning The Paper Dust Stick
Follow the cleaning procedure below. 1. Open the front door. 4. Remove the paper dust. 2. Remove the waste toner container. 5. Insert the paper dust stick back. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 166 6. Insert the waste toner container until it locks in place. 7. Close the front door. Ensure that the cover is securely closed. If the message still appears, do step 3 and 4 again. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 167: Replacing The Maintenance Part
2. Release the waste toner container while pushing both hooks. 5. Grip the handle and remove the drum unit. NOTE Do not grip the bulging part when removing the drum unit. 3. Open the side cover. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 168 & shake the deve unit weakly from side to side to unit. avoid overflow. 11. Reassemble the deve unit and drum unit in reverse order of disassembly. 8. Unpack the new deve unit box and check the components. (deve unit & silver pack) Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 169: Fuser Unit
3. Pull out the fuser unit. 2. Remove 4 screws. CAUTION The temperature gets high in the vicinity of the fuser unit. When replacing it, you may get burned. Before replacing it, make sure that fuser unit has cooled. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 170: Paper Transfer Belt
4. Remove both screws of the PTB Assy and stand both levers to the direction of arrow. 2. Remove 1 screw and the connector cover. 3. Unplug the PTB connector. 5. Remove the PTB Assy. 3-10 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 171: Pick-Up_Separation_Forward Roller
1. Remove 2 cassettes. 2. Lift small tap, remove the pick up / reverse/ forward roller. NOTE When replacing these rollers, it is recommended that you replace all three rollers at the same time. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-11...
Page 172: Mp Pick Up_Reverse_Forward Roller
3. Lift small tap, remove the pick up/ reverse/ forward roller. 2. Remove the cover[B]. NOTE When replacing these rollers, it is recommended that you replace all three rollers at the same time. 3-12 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 173: Dsdf Pick-Up Roller Assy (Lx Model)
3.2.2.6. DSDF Pick-up roller Assy (LX model) 1. Open the DSDF-open cover. 3. Remove the E-ring and Bush. Then, release the DSDF pick up roller Assy. 2. Remove 6 screws. Then release the DSDF pick up cover. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-13...
Page 174: Dsdf Reverse Roller (Lx Model)
DSDF unit. 5. Remove 4 screws. Then, release the pick up module. 2. Open the DSDF-open cover. Remove 2 screws. 6. Remove the reverse roller cover. 3. Release the DSDF link. 3-14 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 176: Dsdf Pick-Up Roller Assy (Gx Model)
3. Remove 2 Mold E-Rings. 4. Remove 2 springs. Then, release the DSDF pick up roller Assy while pulling it to the left. 2. Remove 4 screws. Then, release the DSDF pick up cover. 3-16 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 177: Dsdf Reverse Roller Assy (Gx Model)
5. Pull and release the roller cover while lifting the stacker 2. Remove 4 screws. 3. Pull the pick up module to the front and unplug the connector while lifting up its front. 6. Remove the Mold E-ring. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-17...
Page 179: Replacing The Main Svc Part
3.3.1. Left Cover 1. Remove 2 cassettes. 3. Remove 6 Screw-caps and 7 screws. 2. Remove the Left-dummy cover. 4. Remove the left cover. 3.3.2. Rear Cover 1. Remove 12 screw-caps and 12 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-19...
Page 180: Lsu
3. Unplug the LSU harness from the left. Remove the LSU. 2. Remove 2 screws. 3.3.4. Temperature_Humidity sensor 1. Remove the left cover. (Refer to 3.3.1.) 2. Unplug the sensor connector. Then release the temperature-humidity sensor. 3-20 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 181: Reservoir Assy
2. Remove the Developer unit. (Refer to 3.2.2.1.) 3. Remove the LSU. (Refer to 3.3.3.) 6. Pull out the Guide-Toner slightly. 4. Remove 1 screws. And unplug the Reservoir Assy connector. 7. Remove the Reservoir Assy. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-21...
Page 182: Ope Unit
2. Remove 2 screw-caps and 2 screws. Then remove the 5. Remove 2 screws securing the OPE Hinge. front-top left cover. 6. Release the OPE Assy. 3. Remove 2 screw-caps and 2 screws. Then remove the front-top right cover. 3-22 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 183: Main Board
3. Remove 9 screws. And release the main board. 3.3.8. HVPS board 1. Remove 7 screw-caps and 7 screws. Then remove the 2. Unplug all harness from the HVPS board. Remove 5 Lower-Rear cover. screws. And release the HVPS board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-23...
Page 184: Smps Board
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release Lower-Rear cover. the SMPS board 1. 2. Loosen 4 screws. Pull the SMPS cover to the right and release it. 3-24 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 185: Smps Board 2
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release Lower-Rear cover. the SMPS board 2. 2. Loosen 4 screws. Pull the SMPS cover to the right and release it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-25...
Page 186: Smps Board 3
This SMPS board is installed for only GX model. 1. Remove 11 screw-cap and 11 screws. Then remove the rear cover. 3. Unplug all connectors. Remove 4 screws. And release the SMPS board 3. 3-26 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 187: Fdb (Fuser Drive Board)
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release Lower-Rear cover. the FDB. 2. Loosen 4 screws. Pull the SMPS cover to the right and release it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-27...
Page 188: Smps Fan
2. Remove 1 screw. Unplug the fan connector. And, release the SMPS fan. 3.3.12. Main Drive Unit 1. Remove the rear cover. (Refer to 3.3.2.) 2. Unplug the motor connector. Remove 3 screws. And release the Main Drive unit. 3-28 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 189: Inductor Unit
1. Remove the rear cover. (Refer to 3.3.2.) 2. Unplug all harness from SMPS board1,2 and FDB. Remove 2 screws. And release the power board shield. 3. Remove 2 screws. Unplug the harness. And release the Inductor unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-29...
Page 190: Auto-Closing Unit
5. Release the Auto Closing unit after removing 2 screws. 2. Remove the rear cover. (Refer to 3.3.2.) 3. Remove the power board shield. (Refer to 3.3.13.) 4. Release the CST rail cover after removing 1 screw. 3-30 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 191: Pick-Up Drive Unit 1
2. Remove the power board shield. (Refer to 3.3.13.) 3.3.16. Pick-up Drive unit 2 1. Remove the rear cover. (Refer to 3.3.2.) 2. Unplug the motor connector. Remove 3 screws. And release the Pick-up Drive unit 2. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-31...
Page 192: Regi Drive Unit
2. Unplug the motor connector. Remove 3 screws. And release the Regi Drive Unit. 3.3.18. Feed Drive Unit 1. Remove the rear cover. (Refer to 3.3.2.) 2. Unplug the motor connector. Remove 4 screws. And release the Feed Drive Unit. 3-32 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 193: Fuser Fan
1. Remove the rear cover. (Refer to 3.3.2.) 3. Separate the Fuser Fan Duct and release the fan. 2. Release the harness from the duct. Remove 3 screws. And release the Fuser Fan duct after unplugging the fan connector. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-33...
Page 194: Fuser_Exit Drive Unit
3.3.21. Side Door open sensor 1. Remove the rear cover. (Refer to 3.3.2.) 2. Remove the Fuser/Exit Drive unit. (Refer to 3.3.20.) 3. Unplug the connector. Remove 1 screw. And release the side door open sensor. 3-34 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 195: Deve Fan
3. Remove the rear cover. (Refer to 3.3.2.) 4. Remove 1 screw. Unplug the connector. 7. Release the Deve fan from the Deve Fan duct. 5. Open the side cover. Then push and release the hook of the Deve fan. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-35...
Page 196: Auto Size Sensor
3. Disassembly and Reassembly 3.3.23. Auto Size sensor 1. Remove 2 cassettes. 2. Unplug the sensor connector. Remove 2 screws. And release the auto size sensor. 3-36 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 197: Inner Cover
2. Remove 2 screw-caps and 2 screws. Then remove the front-top left cover. 6. Remove 2 screw-caps and 2 screws. Then release the Exit Tray. 3. Remove 2 screw-caps and 2 screws. Then remove the front-top right cover. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-37...
Page 199: Front Cover Open Sensor
3. Disassembly and Reassembly 3.3.25. Front Cover Open sensor 1. Remove the Inner cover.(Refe to 3.3.24.) 2. Remove 1 screw. Unplug the sensor connector. And, release the Front Cover Open sensor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-39...
Page 200: Waste Toner Container Sensor
1. Remove 2 screw-caps and 2 screws. Then remove the 2. Remove 2 screw-caps and 2 screws. Then remove the front-top left cover. Exit Tray. 3. Release the HDD cover after removing 4 screws. 3-40 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 202: High Voltage Terminal
5. Open the side cover. Remove 3 screws. And release the high voltage terminal. 2. Remove the Main Drive Unit. (Refer to 3.3.12.) 3. Release the harness from its holder. 4. Unplug the connector from the HVPS board. 3-42 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 203: Side Unit
1. Remove 4 screw-caps and 4 screws. Then release the 3. Release the right stopper. Right-Rear cover[A]. 4. Release the left stopper. 2. Unplug the side unit connector. 5. Release the side unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-43...
Page 204: Fuser-Out Sensor
3. Remove 1 screw. Then turn up the sensor holder. 2. Remove both screws. Then turn up the Cover-Side Exit. 4. Unplug the sensor connector. Then release the Fuser-Out sensor from its holder. 3-44 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 205: Feed 2 Sensor
6. Remove the Guide-Take Away Lower. 3. Remove 3 screws. Then remove the Cover-Harness Lower[A]. 7. Unplug the sensor connector. Remove 1 screw. And then remove the Guide-Take Away Upper. 4. Remove 2 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-45...
Page 207: Mp Unit
3 screws. 2. Remove the Guide-Take Away Lower and Upper. (Refer to 3.3.29.2) 3. Remove both E-ring and Bush. 6. Remove the Guide-Duplex Lower. 7. Remove 1 screw. 4. Remove the Shaft. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-47...
Page 208 3. Disassembly and Reassembly 8. Remove 4 screws. 10. Release the MP Tray Linker. 11. Release the MP Unit. 9. Unplug the sensor connector. 3-48 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 209: Mp Empty Sensor
2. Unplug the connector. Then release the MP empty sensor. 3.3.29.5. MP paper length sensor 1. Remove the MP Unit. (Refer to 3.3.29.3.) 3. Unplug the connector. Then remove the MP paper length sensor. 2. Remove the MP Tray Upper. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-49...
Page 210: Mp Solenoid
2. Remove 2 screws. Remove 3 gears. And then release the MP tray. 5. Remove 2 screws. Then release the MP solenoid. 3. Remove 2 screws. Remove 3 E-rings and Bushes. And then release the Bracket-Rear. 3-50 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 211: Pick-Up Unit 2
3.3.30.1. Pick up Lifting sensor and Empty sensor 1. Remove the Pick-Up Unit 2. (Refer to 3.3.30.) 2. Unplug the corresponding sensor connector. Then remove the sensor. • [A] : Empty sensor • [B] : Pick up Lifting sensor Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-51...
Page 212 3. Disassembly and Reassembly 3.3.30.2. Pre-Feed sensor 2 1. Remove the Pick-Up Unit 2. (Refer to 3.3.30.) 2. Open the Guide-Pick up. Then remove the Pre-Feed sensor 2. 3-52 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 213: Pick-Up Unit 1
3.3.31.1. Pick-Up Lifting sensor and Empty sensor 1. Remove the Pick-Up Unit 1. (Refer to 3.3.31.) 2. Unplug the corresponding sensor connector. Then remove the sensor. • [A] : Empty sensor • [B] : Pick up Lifting sensor Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-53...
Page 214: Pre-Feed Sensor 1
2. Remove 5 screws. Then remove the bracket. 3.3.32. Regi Unit 1. Remove the Side Unit. (Refer to 3.3.29.) 3. Pull out the Regi Unit and then unplug the connector. 2. Remove 2 screws and gear cover. 3-54 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 215: Regi Sensor
3. Disassembly and Reassembly 3.3.32.1. Regi sensor 1. Remove the Regi. Unit. (Refer to 3.3.32) 4. Remove the Regi sensor. 2. Remove 2 screws. Then remove the Guide Regi upper. 3. Remove 1 screw. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-55...
Page 216: Exit Unit
2. Remove 2 screw-caps and 2 screws. Then remove the front-top right cover. 5. Remove 4 screws. Then pull out the fuser unit. 3. Remove 4 screws. 6. Unplug the connector. Remove 4 screws. 3-56 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 217: Return Sensor
7. Remove the Exit Unit while pushing the gear to the right. 3.3.33.1. Return sensor 1. Remove the Exit Unit. (Refer to 3.3.33) 2. Unplug the sensor connector. Then remove the Return sensor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-57...
Page 218: Duplex 1 Sensor
2. Remove 2 screws. Then turn up the sensor holder. 3.3.33.3. Exit 1 Bin Full sensor 1. Remove the Exit Unit. (Refer to 3.3.33.) 2. Unplug the sensor connector. Then release the Exit 1 Bin Full sensor. 3-58 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 219: Exit Gate Solenoid
3. Disassembly and Reassembly 3.3.33.4. Exit Gate Solenoid 1. Remove the Exit Unit. (Refer to 3.3.33.) 3. Remove 2 screws. Then remove the Exit Gate solenoid[A]. 2. Remove the E-ring. Then remove the gear. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-59...
Page 220: Dsdf Unit For Lx Model
3. Remove the DSDF connector cover. 4. Unplug the DSDF harness from the scan joint board. NOTE Shading Test for DSDF Unit must be carried out, after replacing the DSDF unit. (Refer to 4.5.5.3) 3-60 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 221: Dsdf Pba
3. Release the DSDF rear cover. bottom of the DSDF. And close the DSDF unit. 2. Open DSDF-open cover. Remove 2 screws. 4. Unplug all harness on the DSDF board. Remove 4 screws. And release the DSDF PBA. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-61...
Page 222: Dsdf Main Motor
DSDF. And close the DSDF unit. the harness guide. 2. Open DSDF-open cover. Remove 2 screws. 5. Remove 5 screws. Release the DSDF main motor while pulling the harness guide. 3. Release the DSDF rear cover. 3-62 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 223: Dsdf Paper Length Sensor
5. Open the DSDF unit. Remove 3 screws from the bottom of the DSDF. And close the DSDF unit. 2. Open DSDF-open cover. Remove 2 screws. 6. Open DSDF-open cover. Remove 2 screws. 3. Release the DSDF cover-open link. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-63...
Page 224 10. Release the stacker. 8. Remove 1 screw. 11. Remove 6 screws. Then remove the stacker lower. 9. Unplug the stacker connector from the DSDF board. 12. Remove the paper length sensor after unplugging the connector. 3-64 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 225: Dsdf Unit For Gx Model
3. Remove the DSDF connector cover. 4. Unplug the DSDF harness from the scan joint board. NOTE Shading Test for DSDF Unit must be carried out, after replacing the DSDF unit. (Refer to 4.5.5.3) Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-65...
Page 226: Dsdf Pba
1. Open the DSDF-open cover. Then, remove 2 screws. 3. Remove the DSDF rear cover. 4. Unplug all harness on the DSDF PBA. Remove 5 screws. And release the DSDF PBA. 2. Remove 3 screws from the rear. 3-66 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 227: Dsdf Stacker Sensor
3. Pull the pick up module to the front and unplug the connector while lifting up its front. 6. Release the harness from the marked position. Place the Stacker Upper Assy on the rear cover. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-67...
Page 228 7. Check the connection and replace the defective sensor. [A] : 0604-001381 , Stacker paper detection sensor [B] : JC39-02087A , Paper width sensor [C] : 0604-001393 , Paper Length sensor [D] : 0604-001393 , Stacker elevator position detection sensor 3-68 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 229: Scanner Unit(Platen Unit)
2. Remove 6 screw-caps and 6 screws. Then release the scan-rear cover. 5. Remove 3 screw-caps and 3 screws. Then release the scan-right cover. 3. Remove 5 screw-caps and 5 screws. Then release the scan-front cover. 6. Unplug the scan cables. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-69...
Page 230 3. Disassembly and Reassembly 7. Remove 3 screws from the left. 9. Lift up and release the platen unit. 8. Remove 2 screws from the right. 3-70 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 231: Scan Glass
5. Remove 3 screw-caps and 3 screws. Then release the scan-right cover. 3. Remove 5 screw-caps and 5 screws. Then release the scan-front cover. 6. Remove 2 screw-caps and 2 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-71...
Page 233: Led Lamp Module
3. Disassembly and Reassembly 3.3.36.2. LED Lamp Module 1. Remove the scan glass. (Refer to 3.3.36.1) 4. Remove 4 screws. Then, release the LED lamp module. 2. Remove the transparent tape. 3. Unplug the flat cable. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-73...
Page 234: Scan Imaging Unit
Do not loosen the screws marked by green X. 5. Open the connector flip. And then, unplug the flat cable. NOTE Be careful not to contaminate the scan glass. 3. Remove 5 screws. And then, release the CCD shield. 3-74 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 235 7. Match the value between the lens number and the scale. lens number of the new Scan Imaging Unit. And then, assemble the 2 spring plates with screw. 8. Reassemble the CCD shield. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-75...
Page 237: Scan Joint Pba
3. Disassembly and Reassembly 3.3.36.4. Scan Joint PBA 1. Unplug all harness. Remove 4 screws. And release the scan joint board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-77...
Page 238: Aps Sensor
3.3.36.5. APS Sensor 1. Remove the scan glass. (Refer to 3.3.36.1) 4. Unplug the harness. 2. Remove the joint board cover. 5. Release the APS sensor after removing 2 screws. 3. Remove 1 screw. 3-78 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 239: Adf White Sponge
4. Open the ADF unit. And then, rub the surface of the 2. Place the white sponge on the platen glass and align it white sponge. with top and left line. NOTE Recommendation of Gap : 0.5~1 mm Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-79...
Page 240: Double Cassette Feeder(Dcf) Unit
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 3. Remove 3 screws. Then, remove the Feed Drive Unit. remove the COVER-REAR. 2. Unplug 2–motor connectors. Open the harness clamp. 4. Remove 2 screws. Then, replace the Feed Motor. 3-80 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 241: Dcf Pick-Up Motor
3. Disassembly and Reassembly 3.3.38.2. DCF Pick-up Motor 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the motor connector. Remove 2 screws. And remove the COVER-REAR. replace the DCF Pick-up Motor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-81...
Page 242: Dcf Pba
3. Disassembly and Reassembly 3.3.38.3. DCF PBA 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the 8 connectors. Remove 3 screws. And remove the COVER-REAR. replace the DCF PBA. 3-82 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 243: High Capacity Feeder(Hcf) Unit
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 3. Remove 3 screws. Then, remove the Feed Drive Unit. remove the COVER-REAR. 2. Unplug 2–motor connectors. Open the harness clamp. 4. Remove 2 screws. Then, replace the Feed Motor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-83...
Page 244: Hcf Pick-Up Motor
3. Disassembly and Reassembly 3.3.39.2. HCF Pick-up Motor 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the motor connector. Remove 2 screws. And remove the COVER-REAR. replace the HCF Pick-up Motor. 3-84 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 245: Hcf Pba
3. Disassembly and Reassembly 3.3.39.3. HCF PBA 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the 8 connectors. Remove 3 screws. And remove the COVER-REAR. replace the HCF PBA. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-85...
Page 246: Hcf Lift-Up Motor
3. Disassembly and Reassembly 3.3.39.4. HCF Lift-up Motor 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the connector. Remove 3 screws. And replace remove the COVER-REAR. the Lift-up Motor. 3-86 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 247: Hcf Shaft Motor
3. Disassembly and Reassembly 3.3.39.5. HCF Shaft Motor 1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the connector. Remove 3 screws. And replace remove the COVER-REAR. the Shaft Motor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-87...
Page 248: High Capacity Feeder Side Unit (Large Cassette Tray Unit)
3 screws. And, remove the DRIVE-PH. 2. Remove the COVER-HARNESS LCT. 5. Remove 2 screws. Then, replace the Feed Motor. 3. Remove 3 screws from the top side. Then, remove the COVER-REAR LCT. 3-88 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 249: Lct Pick-Up Motor
4. Unplug the motor connector. Remove 2 screws. And, replace the Pick-up Motor. 3.3.40.3. LCT PBA 1. Remove 7 “CAP-SCREW”. Remove 7 screws. And 2. Remove the COVER-HARNESS LCT. remove the COVER-RIGHT LCT. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-89...
Page 250 3. Disassembly and Reassembly 3. Remove 3 screws from the top side. Then, remove the 4. Unplug all connectors. Remove 3 screws. And, replace COVER-REAR LCT. the LCT PBA. 3-90 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 251: Lct Lift-Up Motor
3. Remove 3 screws from the top side. Then, remove the remove the COVER-RIGHT LCT. COVER-REAR LCT. 2. Remove the COVER-HARNESS LCT. 4. Unplug the motor connector. Remove 3 screws. And, replace the LCT Lift-up Motor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-91...
Page 252: Troubleshooting
Then, confirmation window appears. Power LED Shows the power status of your machine. CAUTION When you use the display screen, use your finger only. The screen may be damaged with a sharpen pen or anything else. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 253: Display Screen And Useful Buttons
To pan, touch and hold a selected icon, then move the device to the left or right to reposition it to another page. For example: Move icons on your home screens or application menus to another page. Main Screen Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 254: Home Screen Overview
This machine initially has four application menus available in main home screen. If you want to using all application menus and widgets, tap icon. Then sweep the screen left or right to access the other menus and widgets. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 255: Customizing Your Home Screen
5) Drag the shortcut to a desired position on the screen and release it. To move to a different page, drag the shortcut to the edge of the screen until the screen scrolls to the desired page. [ Deleting a shortcut ] 1) Touch and hold a shortcut until it becomes movable. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 256 • Home Screen : Set the wallpaper for the Home Screen. • Login Screen : Set the wallpaper for the Login Screen. • Home and Login Screen : Set the wallpaper for both screens. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 257: Notification Bar
In addition to notifications, this panel also provides quick and ready access to separate device functions. These can be quickly activated or deactivated by toggling them on or off. The following functions can either be activated (green) or deactivated (gray): ECO, Wi-Fi, NFC, Log in, Setup and darkness setting. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 258: Understanding The Leds
The toner cartridge life, imaging unit, or waste toner container is near the end of its life. Order • a new toner cartridge, imaging unit, or waste toner container. You can temporarily improve print quality by redistributing the toner. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 259: Updating Firmware
6) The installation window will list the files on the USB drive. Touch the name of the firmware file to select it. 7) Press the “OK” button after selecting the file. 8) Once the installation is complete, “OK” button will be activated. Press “OK” button. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 260: Updating From The Network
1) Go to the SyncThruWeb Service (SWS) main home page. Login as Admin in Sync Thru Web Service. NOTE Login using the Administrator ID and Password established during initial machine setup. 2) Click on Maintenance > Application Management > Application > Add. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 261 5) After uploading the f/w file on MFP, validation information will appear. Check the [Overwrite] check-box if you want to force the firmware update even if the firmware version to be installed is lower or same with the currently installed firmware in the device. Press [OK] to start the firmware upgrade. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-10...
Page 262 4. Troubleshooting 6) The firmware update will start. 7) Once the installation is complete, the machine power-off and power-on automatically. 4-11 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 263: Jam Removal
Original paper jam in front of scanner 1) Remove any remaining pages from the ADF. 3) Gently remove the jammed paper from the ADF. 2) Open the ADF cover. 4) Close the ADF cover. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-12...
Page 264 If you do not see paper in this area, go to the next step. If you do not see paper in this area, go to the next step. 6) Close ADF cover and ADF input tray. 4-13 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 265 4. Troubleshooting 7) Open the ADF. 8) Grasp the misfed paper, and remove the paper from the feed area by carefully pulling it using both hands. 9) Close the ADF. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-14...
Page 266: Clearing Paper Jams
5) Insert tray 1 or 2 back into the machine until it locks into place. Printing automatically resumes. Close the right door. If you do not see paper in this area, go to the next step. 4-15 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 267 Printing automatically resumes. Paper jam in the multi-purpose tray 1) If the paper is not feeding properly, pull the paper out 2) Open and close the front door to resume printing. of the machine. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-16...
Page 268 Paper jam inside the machine (Jam feed 3, Jam feed 4) 1) Open the right bottom door of the dual cassette feeder. 2) Remove the jammed paper by gently pulling it straight out. 3) Close the dual cassette feeder right bottom door. 4-17 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 269 The fuser area is hot. Take care when removing paper from the machine. 1) Open the right door. 3) Close the fuser cover and the right door. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-18...
Page 270 2) Open and close the front door. Printing automatically resumes. If this paper jam persists, make sure the bin full sensor is unfolded. The bin full sensor is located in front of the output tray. 4-19 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 271: Service Mode (Tech Mode)
1) Press "Power button“ until the pop up will be displayed. 2) Press pop-up area except “Cancel” and “Turn Off” button until the password window will be displayed. 3) Enter “1934” and press the “Done” button. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-20...
Page 272: Service Mode Menu Tree
Fax Protocol Dump (Line 2) Print Reports Fax Diagnostics (Line 1) P.4–27 Fax Diagnostics (Line 2) Job Duty Auto Toning History Maintenance Toner Event RTF Format Export Reports XML Format P.4–28 PDF Format 4-21 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 273 Duplex Scan Jam Duplex Exit Jam Toner Cartridge Imaging Unit Development Unit Part Replacement Transfer P.4–30 Count Fuser Roller ADF Roller NOTE * This menu shall be displayed only if finisher is installed. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-22...
Page 274 Adjustment Automatic Adjustment P.4–52 Scan Area Adjustment Manual Adjustment P.4–53 Automatic Adjustment P.4–54 ADF Adjustment Manual Adjustment P.4–55 Normal Image Auto Tone Adjustment Activation P.4–57 Management Full Print Test Skew Pattern P.4–57 Patterns 4-23 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 275 Cache Hibernation P.4–64 CREATE NEW Paper Low Warning P.4–64 Message Imaging Unit Off / On Part Replacement Development Unit Off / On P.4–64 Alert Fuser Off / On Type A P.4–65 Type B Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-24...
Page 276 Level 1 Level 2 Level 3 Level 4 Page Type C EIUL P.4–65 SFE Code List Export Import P.4–66 Print Continent Dealer ID P.4–67 Branch Dealer ID Envelope 90 degrees P.4–67 Rotate 180 degrees 4-25 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 277: Information
Maximum life : This shows the max capacity of the selected item. The technician can edit the default warning value within the given threshold. Selecting some items will enable the reset button to reset the current count to 0 after replacing the unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-26...
Page 278: Software Version
This report shows history of execution of TRC control. TRC control preserves color consistency against changes in supplies resulting from long-time use and environmental change. The purpose of the history report is to check if TRC control works normally. 4-27 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 279: Export Reports
If “Fail” count is not zero, the image density sensor needs to be checked. 4.5.3.7. Export Reports • Information > Export Reports This menu exports report to usb stick. Configuration, Error Information, Supplies Information, Usage Counter Reports are exported as the form of selected format. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-28...
Page 280: Maintenance Counts
Level 1 Level 2 Pick-up Jam Feed Jam Print Jam Duplex Jam Exit Jam Feed Jam Regi Jam Scan Jam Scan Jam Exit Jam Duplex Regi Jam Duplex Scan Jam Duplex Exit Jam 4-29 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 281: Part Replacement Count
Auto Sensing Transfer Transfer Roller Count Clear Tray 1 Roller Count Clear Tray 2 Roller Count Clear Roller Tray 3 Roller Count Clear Tray 4 Roller Count Clear ADF Roller ADF Roller Count Clear Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-30...
Page 282: Diagnostics
Users can select a maximum of 3 routines at the same time. After selecting one or multiple routines, pressing the “OK” button will open the test window that lists selected routines. Users can start/stop a desired test routine. 4-31 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 283 Registration Motor Slowest On/Off 100-0420 MP Motor MP Motor is On/Off 100-0421 MP Motor Slow MP Motor Slow On/Off 100-0422 MP Motor Slowest MP Motor Slowest On/Off 100-0430 Exit2 Motor Forward Exit2 Motor is On/Off Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-32...
Page 284 Tray2 Lock Detect Detect tray2 lock unit 102-0072 Tray2 Lock Position Check tray2 lock position 102-0080 T2 Paper Empty Sensor Detect when paper is in tray2. 102-0111 T2 Paper Size Read Detects Paper Tray2 size. 4-33 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 285 Side Cover Sensor Detect status of Front cover. 102-0480 T5 Paper Empty Sensor Detect when paper is in tray4. 102-0520 T5 Stack Height Sensor Detects if paper in tray4 is elevated to the sensor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-34...
Page 286 Detects if Fuser Fan runs at normal speed. 109-0130 Fuser Gap Motor Fuser press control motor On/Off 109-0140 Fuser Gap Home Sensor Detect if the fuser press is located Home position. 109-0200 Detect Fuser Relay Detect Fuser Relay Status 4-35 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 287 Finisher Traverse Rear Sensor Detect Traverse Rear Home Sensor 113-0501 Finisher Entrance Motor Finisher Entrance Motor On/Off 113-0502 Finisher Exit Motor Finisher Exit Motor On/Off 113-0510 Finisher Paddle Motor Finisher Paddle Motor On/Off Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-36...
Page 288 Detect 2BinFinisher Stapler head Sensor 113-2115 2BinFinisher Stapler low Sensor Detect 2BinFinisher Stapler low Sensor 113-2116 2BinFinisher Stapler ready Sensor Detect 2BinFinisher Stapler ready Sensor 113-2120 2BinFinisher Front tamper Sensor Detect 2BinFinisher Front tamper Sensor 4-37 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 289 Booklet Front Staple empty Sensor Detect Booklet Front Staple empty Sensor 113-3030 Booklet Rear Staple empty Sensor Detect Booklet Rear Staple empty Sensor 113-3040 Booklet Knife home Sensor Detect Booklet Knife home Sensor Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-38...
Page 290 Punch Type1 detect Sensor Detect Punch Type1 detect Sensor 113-4061 Punch Type2 detect Sensor Detect Punch Type2 detect Sensor 113-4500 Punch Scan Motor Punch Scan Motor On/Off 113-4510 Punch Motor Punch Motor On/Off 4-39 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 291: Fax Diagnostics
Country 0~15 Value 20-420 DTMF Timing DTMF duration of on/off output ( Ms) 1=80/80 2=70/70 3=70/150 4=60/60 5=80/100 6=150/50 7=150/240 8=100/100 9=100/80 20-500 Dial Mode Select Tone / Pulse Country 0=OPTION_TONE_MODE Value 1=OPTION_PULSE_MODE Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-40...
Page 292 Fax Test Line Setting(Dual Fax) 0 = Line 1 1 = Line 2 21-800 Modem Speed Line2 Select Modem Start Speed for Line 2 This item shall be displayed only when Dual Line Fax Kit is Installed. 4-41 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 293 Emits V.34 14400 bps Line1 On / Off 20-055 V.34 16800 bps Line1 Emits V.34 16800 bps Line1 On / Off 20-056 V.34 19200 bps Line1 Emits V.34 19200 bps Line1 On / Off Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-42...
Page 294 Emits V.34 16800 bps Line2 On / Off 21-056 V.34 19200 bps Line2 Emits V.34 19200 bps Line2 On / Off 21-057 V.34 21600 bps Line2 Emits V.34 21600 bps Line2 On / Off 4-43 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 295 Emits V.34 28800 bps Line2 On / Off 21-061 V.34 31200 bps Line2 Emits V.34 31200 bps Line2 On / Off 21-062 V.34 33600 bps Line2 Emits V.34 33600 bps Line2 On / Off Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-44...
Page 296: Scanner Diagnostics
3) Check if RESULTS on the sheet is OK. NOTE • When executing DSDF shading, use only enclosed sheet in accessory package. • Shading Test for ADF Unit must be carried out, after replacing the DSDF unit or main board. 4-45 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 297 05-0000 Pick Up Count 05-0001 Retard Roller Count 05-0030 Simplex Regi Value(Regi1) 05-0040 Duplex Regi Value(Regi2) 05-0050 Width Guide Max Value Depend on ADF 05-0060 Width Guide Min Value Depend on ADF Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-46...
Page 298 05-0131 Document Pickup Motor Backward Start/Stop 05-0140 Document Pickup Roller Detect Sensor High/Low 05-0150 Document Stacker Lift Upper Sensor High/Low 05-0151 Document Stacker Lift Lower Sensor High/Low 05-0160 Document Regi1 Motor Forward Start/Stop 4-47 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 299 Document Stacker Lift Motor Forward Start/Stop 05-0181 Document Stacker Lift Motor Backward Start/Stop 05-0190 Document Width Guide ADC Sensor 10Bit (0~1023) 05-0210 Document Jig Test Low Speed Simplex Start/Stop 05-0230 Document Jig Test High Speed Simplex Start/Stop Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-48...
Page 300: Adjustment
7) Press “OK” button. Automatic scanning will occur . 8) The system will automatically calculate the proper value based on scanning result of the test pattern. 9) The new values are set to the system. 4-49 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 301 3) Print out the test pattern and check if the image is moved as you want. If not, repeat stpe2. • Diagnostics > Adjustment > Print Adjustment > Print Test Patterns This menu is to print out the test pattern manually. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-50...
Page 302 Simplex Leading Edge • Simplex Side Edge • Duplex Leading Edge • Duplex Side Edge 3) Print out the test pattern and check if the image is moved as you want. If not, repeat stpe2. 4-51 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 303 6) To check the magnification, compare the length of line “c” of the chart to the scanned image. NOTE Specification • a,b : 10, ± 1.5 mm • c: 190, ± 1.5 mm Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-52...
Page 304 9) To check the magnification, compare the length of line “c” of the chart to the scanned image. NOTE Specification • a,b : 10, ± 1.5 mm • c: 190, ± 1.5 mm 4-53 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 305 6) To check the magnification, compare the length of line “c” of the chart to the copy. NOTE Specification • a,b : 10, ± 1.5 mm • c: 190, ± 1.5 mm NOTE After executing ADF adjustment, the shading test must be executed. (Refer to 4.5.5.3. Scanner Diagnostics.) Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-54...
Page 306 9) To check the magnification, compare the length of line “c” of the chart to the copy. 10) If "Auto Skew Correction during job" box is checked, skewed image is corrected by digitally rotating the scanned images. 4-55 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 307 4. Troubleshooting NOTE When this function is enabled, visual artifact (like checkerboard patterns) may appear on the image depending on the original contents or copy option settings. [ Reference Image ] Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-56...
Page 308: Image Management
Print out a test job and make sure the image quality has recovered. 4.5.5.6. Print Test Patterns • Diagnostics > Print Test Patterns > Skew Pattern The skew pattern stored in the machine will be printed out as the size you select. 4-57 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 309: Service Functions
For example, the total use of 100 A4 impressions and 100 A3 impressions will become 200 impressions if the configuration is set to “1 Count Up” while the total will be 300 impression if the configuration is set to “2 Count Up”. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-58...
Page 310: Network Port
7) Once it is completed, the message will be displayed. Then restore the debug log level to ”JOB STATUS”. NOTE If the system log size become considerably huge, it will take longer time to copy to the plugged memory. 8) Check is the Log file is created in the USB memory. 4-59 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 311: Network Packet Capture
Show the file size captured 2) Export Capture File • Export button Export network packet capture file to USB memory stick 3) Delete Capture File • Delete button Clear network packet capture file in a device Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-60...
Page 312: System Recovery
In case of selecting Network option : This page contains two sections : Configure device IP address a) Device IP: IP address for the device b) Gateway IP: Gateway IP address for the device 4-61 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 313 If the system initialization is not executed, enter the svc mode and execute “Full memory clear”. If not, the machine may not work normally. 9) Execute the firmware update using the one ROM FW file after system initialization. This work is a must for all FW module level. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-62...
Page 314: Tr Control Mode
Re t r a n s fe r Wh it e Sp o t OPC Cyc lic Gh o s t Verification Print out a test job and make sure the transfer problem has resolved. Specification Reference 4-63 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 315: Clear System Cache
Service Functions > Part Replacement Alert This function enables / disables the alert message of the consumable’s life time. • ON : Alert message on (Level : Low, Empty, Exhaust, Worn) • OFF : Alert message off Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-64...
Page 316: Fdi
When the authenticated user uses scan to email, user's email address is added automatically. The device supports to connect to LDAPs server without any certificate. The device fits image appearance in report page The device blocks apk installation. 4-65 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 317: Dealer Id
This function shall provide the setting options as follows: • Off (default) : Load envelope SEF direction • 90 degrees : Load envelope LEF direction • 180 degrees : Load envelope SEF direction with flap is bottom side Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-66...
Page 318: Drain
This menu is recovering toner density. The device print grayed image after operating over 500 low coverage images. This menu support to set 10 levels. This function shall provide the setting options as follows: • Off (default) • • Black [1~10] 4-67 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 319: Error Code And Troubleshooting
4.6. Error Code and Troubleshooting Messages appear on the control panel display to indicate the machine’s status or errors. NOTE Some messages may not appear on the display depending on the options or models. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-68...
Page 320: 11-2Txx (Paper Mismatch Error)
• 11–2T21 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_11-2T21.html • 11–2T31 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_11-2T31.html • 11–2T41 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_11-2T41.html • 11–2T51 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_11-2T51.html • 11–2T61 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_11-2T61.html 1) Check and change the paper setting of the corresponding tray properly. 4-69 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 321: 61-1Xxx (System Error)
To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_61-1Y70.html) 1) Turn the machine off then on. 2) If the error persists, enter the SVC mode. 3) Execute the shading test. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-70...
Page 322: A1-Xxxx (Motor Error)
A1-5513 Motor Failure: #A1-5513. Turn off then on. Call for service if the problem P.4–75 persists A1-5610 Motor Failure: #A1-5610. Turn off then on. Call for service if the problem P.4–75 persists 4-71 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 323 Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the Feed/MP motor. b) If the motor is operational, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-72...
Page 324 Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the Fuser/Exit motor. b) If the motor is operational, replace the main board. 4-73 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 325 Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the OPC motor. b) If the motor is operational, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-74...
Page 326 If the error persists after replacing the main board, replace the toner supply motor. b) If the motor is operational, i) Check the toner cartridge remains. If necessary, replace the toner cartridge. ii) If the toner cartridge remains is enough, replace the drum unit. 4-75 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 327: A2-Xxxx (Fan Error)
Fan Failure: #A2-2920. Open the door, then close it. Call for service if the P.4–77 problem persists A2-2921 Fan Failure: #A2-2921. Open the door, then close it. Call for service if the P.4–77 problem persists Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-76...
Page 328 Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan. 4-77 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 329: A3-Xxxx (Sensor Error)
3) Close the side cover. 4) Enter SVC mode. Select the “CTD Sensor Cleaning” (Diagnostics Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning) 5) When pop up appears, select the “Yes” button. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-78...
Page 330 2) Enter SVC mode. Execute the fuser temperature test (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the temperature test is failed, replace the fuser unit. b) If the temperature test is normal, replace the main board. 4-79 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 331 2) Check the connection between the outer temp sensor and main board. If the connection is OK, replace the outer temp sensor . 3) If the sensor is normal, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-80...
Page 332: C1-Xxxx (Toner Cartridge Error)
End of life, Replace with new toner cartridge P.4–82 C1-1311 Toner Cartridge Failure: #C1-1311. Install toner cartridge again P.4–82 C1-1411 Toner cartridge is not installed. Install the cartridge P.4–83 C1-1512 Toner cartridge is not compatible. Check users guide P.4–83 4-81 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 333 3) If the problem persists, check the follows. a) Check if the Toner Supply Drive Unit is defective. Replace it. b) If the problem persists, replace the toner cartridge. c) If the problem persists, replace the drum unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-82...
Page 334 1) Open the front cover. Remove the toner cartridge and re-install it. 2) Print the supply information report. Check the toner cartridge information. 3) If the toner cartridge is not a Samsung genuine, replace it with a new one. 4-83...
Page 335: C3-Xxxx (Drum Unit Error)
► Troubleshooting method 1) Open the front cover and remove the waste toner container. 2) Remove the drum unit. 3) If its life is at the end, replace the drum unit with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-84...
Page 336 3) Check if the connector of the Deve unit is connected correctly. 4) Check if the 4 pin is deformed. 5) If the connector is OK, replace the Deve unit. 6) If the waste toner is full, replace it. 4-85 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 337 ► Troubleshooting method 1) Open the front cover and remove the waste toner container. 2) Remove the drum unit. 3) If its life is at the end, replace the drum unit with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-86...
Page 338 5) If there is the contamination or foreign substance of the contact plate in drum unit, clean it. 6) Check if both screws of the charge roller tighten. 7) If there is no problem, replace the drum unit. 8) If the problem, persists, replace the HVPS board. 4-87 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 339: C6-Xxxx (Fuser Unit Error)
7) If the problem persists, replace the fuser unit. CAUTION The temperature gets high in the vicinity of the fuser unit. When replacing it, you may get burned. Before replacing it, make sure that fuser unit has cooled. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-88...
Page 340: C7-Xxxx (Waste Toner Container Error)
The life of the waste toner container expires soon or has expired. ► Troubleshooting method 1) Open the front cover and remove the waste toner container. 2) Replace the waste toner container with new one. 3) Close the front cover. 4-89 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 341 2) Check the waste toner container sensor operates correctly. 3) If the waste toner container sensor is defective, replace it. 4) If the problem persists, replace the waste toner container with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-90...
Page 342: C8-Xxxx (Developer Error)
To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_C8-1130.html) 1) Turn the machine off. 2) Open the front cover and remove the waste toner container. 3) Replace the deve unit. 4-91 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 343: C9-Xxxx (Transfer Belt Error)
► Troubleshooting method NOTE To see the troubleshooting video for this error, click through to the link below. • C9–2110 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_C9-2110.html • C9–2120 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_C9-2120.html 1) Open the side-cover. 2) Replace the PTB unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-92...
Page 344 To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_C9-2220.html) 1) Open the side cover. 2) Replace the PTB unit. 3) If the problem persists, replace the HVPS board. 4-93 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 345: H1-Xxxx (Double Cassette Feeder Unit Error)
Input System Failure: #H1-1453. Pull Tray 4 out and insert it P.4–104 H1-1454 Paper is empty in tray 4. Load paper P.4–103 H1-5323 Tray door is open. Close the door P.4–105 H1-5330 DCF Failure: #H1-5330. Check internal DCF connection P.4–106 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-94...
Page 346 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-01135A). 7) Check the DCF pick up motor. 4-95 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 347 4. Troubleshooting a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-01063A). Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-96...
Page 348 3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it. 4) If the connection is OK, replace the auto size sensor(JC32-00013A). 5) If the problem persists, replace the DCF PBA(JC92-02738A). 4-97 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 349 Check if the photo sensor in the DCF pick up unit1 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04399A) is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-98...
Page 350 7) If the problem persists, check the following. a) Remove the DCF pick up unit1. b) Check if the photo sensor in the DCF pick up unit1 is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it. 4-99 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 351 6) Check the DCF feed motor. a) Check if the DCF feed motor cable is connected correctly. b) If the connection is OK, replace the DCF feed drive unit(JC93-01135A). 7) Check the DCF pick up motor. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-100...
Page 352 4. Troubleshooting a) Check if the DCF pick up motor cable is connected correctly. b) If the connection is OK, replace the DCF pick up drive unit(JC93-01063A). 4-101 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 353 3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it. 4) If the connection is OK, replace the auto size sensor(JC32-00013A). 5) If the problem persists, replace the DCF PBA(JC92-02738A). Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-102...
Page 354 Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04399A) is defective, replace it. 4-103 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 355 Remove the DCF pick up unit2. b) Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-104...
Page 356 2) If the problem persists, check the following. a) Check if I/L-Switch(HARNESS-DCF COVER OPEN)(JC39–02268A) is not operating normally. If it is defective, replace it. b) If the I/L Switch is OK, replace the DCF PBA(JC92–02738A). 4-105 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 357 2) Remove the Rear Cover. 3) Check if the interface connector is connected to the DCF PBA. If the interface connector(JC39–02276A) is defective, replace it. 4) If the problem persists, replace the DCF PBA. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-106...
Page 358: H1-Xxxx (High Capacity Feeder Unit Error)
Paper is low in HCF 3. Load paper P.4–111 H1-2352 Paper is empty in HCF 3. Load paper P.4–111 H1-2353 Input System Failure #H1-2353 : Pull HCF 3 out and insert it P.4–112 4-107 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 359 When pushing the pickup lever, check if the pick up rollers are down. c) Replace the HCF pick up unit(JC93-01139A) or defective part. 6) Check the HCF feed motor. a) Check if the HCF feed motor cable is connected correctly. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-108...
Page 360 If the connection is OK, replace the HCF feed drive unit(JC93-01114A). 7) Check the HCF pick up motor. a) Check if the HCF pick up motor cable is connected correctly. b) If the connection is OK, replace the HCF pick up drive unit(JC93-01115A). 4-109 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 361 1) Turn the machine off. 2) Remove the Rear Cover. 3) Check the connection of HCF PBA. If the interface connector is defective, replace it. 4) If the problem persists, replace the HCF PBA. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-110...
Page 362 Check if the photo sensor in the HCF pick up unit is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04399A) is defective, replace it. 4-111 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 363 7) If the problem persists, check the following. a) Remove the HCF pick up unit. b) Check if the photo sensor in the HCF pick up unit is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-112...
Page 364: H1-Xxxx (High Capacity Feeder Side Unit(Lct Unit) Error)
Paper is low in Tray 5. Load paper. P.4–119 H1-4552 Paper is empty in Tray 5. Load paper. P.4–119 H1-4553 Input System Failure #H1-4553 : Pull Tray 5 out and insert it. P.4–120 4-113 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 365 Check if the sensor and actuator are assembled correctly. e) Install the LCT pick up unit. 4) Check the LCT feed motor and pick-up motor. a) Check if the LCT feed motor and pick-up motor cables are connected correctly. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-114...
Page 367 2) If the problem persists, check the following. a) Check if I/L-Switch(Top Door Open Switch)(JC39-02346A) is not operating normally. If it is defective, replace it. b) If the Top Door Open Switch is OK, replace the LCT PBA(JC92-02738C). Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-116...
Page 368 3) Remove the Front Cover and Rear Cover. Check the connection of the installation detect sensors. And, unplug and reconnect it. 4) If the connection is OK, replace the installation detect sensor (0604-01393). 5) If the problem persists, replace the LCT PBA (JC92–02738C). 4-117 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 369 1) Turn the machine off. 2) Remove the LCT Cover-Right and LCT Cover-Rear. 3) Check the connection of LCT PBA. If the interface connector(JC39–02294A) is defective, replace it. 4) If the problem persists, replace the LCT PBA. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-118...
Page 370 Check if the photo sensor in the LCT pick up unit1 is contaminated. If so, clean it. c) If the photo sensor(0604-001393) is defective, replace it. d) If the actuator(JC66-04276A) is defective, replace it. 4-119 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 371 6) If the problem persists, check the following. a) Remove the LCT pick up unit. b) Check if the photo sensor in the LCT pick up unit is contaminated, clean it. c) If the photo sensor(0604-001393) is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-120...
Page 372: H2-Xxxx (Finisher Error)
For H2–xxxx type error, refer to the Finisher Service Manual. NOTE • H2-6xxx : Inner Finisher (Refer to SL-FIN501L Service Manual.) • H2-7xxx : 3K Finisher (Refer to SL-FIN701B/H Service Manual.) • H2-8xxx : Booklet (Refer to SL-FIN701B/H Service Manual.) 4-121 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 373: Mx-Xxxx (Jam Error)
Paper jam in exit area P.4–132 M3–1412 Paper jam inside of machine P.4–132 M3-1413 Check whether the pieces of paper remain in the paper path P.4–132 M3-1414 Paper jam in exit area P.4–132 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-122...
Page 374 Check if the pre-feed sensor is connected correctly. If the sensor is defective, replace it. b) If there is any defective part in pick-up unit 1, replace it or pick up unit 1. 5) If the problem persists, replace the pickup drive unit 1. 4-123 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 375 Check if the pre-feed sensor is connected correctly. If the sensor is defective, replace it. b) If there is any defective part in pick-up unit 2, replace it or pick up unit 2. 5) If the problem persists, replace the pickup drive unit 2. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-124...
Page 376 4) If the problem persists, check the Feed/MPdrive unit. a) Enter SVC mode. Execute Feed/MP motor test. b) Remove the rear cover. c) Check if the motor harness is connected correctly. d) If the problem occurs, replace the Feed/MP Drive Unit. 4-125 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 377 If the feed 1 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-126...
Page 378 If the feed 1 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit. 4-127 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 379 If the feed 2 sensor is normal, check the feed motor. e) Execute feed motor test. f) Check if the feed motor cable is connected correctly. g) If the connection is OK, replace the feed/MP drive unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-128...
Page 380 If the regi sensor is normal, check the regi motor. e) Execute regi motor test. f) Check if the regi motor cable is connected correctly. g) If the connection is OK, replace the regi drive unit. 4-129 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 381 If the fuser out sensor is normal, check the fuser/exit motor. e) Execute fuser/exit motor test. f) Check if the fuser/exit motor cable is connected correctly. g) If the connection is OK, replace the fuser/exit drive unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-130...
Page 382 If the fuser out sensor is normal, check the fuser/exit motor. e) Execute fuser/exit motor test. f) Check if the fuser/exit motor cable is connected correctly. g) If the connection is OK, replace the fuser/exit drive unit. 4-131 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 383 Check if the return sensor actuator is broken or deformed. If necessary, reassemble or replace it. d) Check if the exit gate solenoid connected correctly. If the connection is OK, replace the solenoid. e) If the problem persists, replace the fuser unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-132...
Page 384: Mx-Xxxx (Tray Not Install_Paper Empty_Outbin Full)
P.4–139 M1-5612 Paper is empty in MP tray. Load paper P.4–140 M3-2230 Paper in output bin is full. Remove printed paper P.4–141 M3-2430 Paper in output bin is full. Remove printed paper P.4–141 4-133 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 385 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-134...
Page 386 3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it. 4) If the problem persists, check that the auto size sensor is connected properly. 5) If the problem persists, replace the main board. 4-135 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 387 7) If the connection is OK, replace the pickup drive unit. 8) If the problem persists, check the pickup unit1. a) Check if the photo sensor in the pickup unit1 is defective. b) If the sensor is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-136...
Page 388 7) If the connection is OK, replace the pickup drive unit. 8) If the problem persists, check the pickup unit2. a) Check if the photo sensor in the pickup unit2 is defective. b) If the sensor is defective, replace it. 4-137 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 389 Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit1. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it. e) If the actuator is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-138...
Page 390 Turn the machine off. Open the Side Cover. b) Remove Pick-Up Unit2. c) If the photo sensor is contaminated, clean it. d) If the photo sensor is defective, replace it. e) If the actuator is defective, replace it. 4-139 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 391 2) If paper is loaded but error message has not disappeared, check the following : a) If the photo sensor is contaminated, clean it. b) If the photo sensor is defective, replace it. c) If the actuator is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-140...
Page 392 1) Remove the paper from output bin tray or inner tray. 2) If this error occurs continually, check the following. a) Check if the bin-full sensor and actuator is assembled correctly. b) Check if the bin-full sensor is defective. 4-141 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 393: Sx-Xxxx (System Error)
There has been a problem with fax modem card(Line 1). Install again. Call for P.4–157 service if the problem persists S4-3132 There has been a problem with fax modem card(Line 2). Install again. Call for P.4–157 service if the problem persists Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-142...
Page 394 This IP address conflicts with that of other system. Check it P.4–160 S6-3128 802.1x authentication failed. Please contact the system administrator P.4–160 S7-2110 Fuser Failure: #S7-2110. Turn off then on. Call for service if the problem P.4–161 persists 4-143 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 395 3) If the problem persists, turn the machine off again. 4) Remove the rear cover. 5) Replace the main board. NOTE Insert the MSOK to the new main board. 6) Assemble the rear cover. Turn the machine on. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-144...
Page 396 • S1–1411 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-1411.html • S1–1413 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-1413.html 1) Turn the machine off then on. 2) If the problem persists, replace the main board. NOTE Insert the MSOK to the new main board. 4-145 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 397 2) If the problem persists, turn the machine off again. 3) Remove the rear cover. 4) Replace the main board. NOTE Insert the MSOK to the new main board. 5) Assemble the rear cover. Turn the machine on. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-146...
Page 398 S1–2448 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-2448.htm • S1–2449 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-2449.html 1) Enter SVC mode. Select “System Recovery” in Service Function menu. 2) Execute hard disk format and firmware re-installation. 3) If the problem persists, replace the HDD. 4-147 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 399 S1-2437/3438/3439 : Printing Error / No Paper in Tray 1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu. 2) Execute hard disk format. 3) If the problem persists, replace the HDD. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-148...
Page 400 S1–2510 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-2510.html • S1–2521 : http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S1-2521.html 1) Remove the rear cover. 2) Check if the MSOK is inserted correctly. Remove and reinstall it. 3) If the problem persists, replace the main board. 4-149 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 401 ► Troubleshooting method 1) Check if the green LED of the network port is on. 2) If not, unplug and reconnect the network cable. 3) If the problem persists, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-150...
Page 402 FDI device is not installed. Install the device ► Symptom FDI device was removed. ► Troubleshooting method 1) Check if the FDI is installed correctly. If necessary, re-install or replace it with new one. 4-151 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 403 EEPROM detection error • Communication error 1) Turn the machine off then on. 2) If the problem persists, turn the machine off again. 3) Replace the main board. 4) Turn the machine on. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-152...
Page 404 To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S2-4210.html) 1) Close the front cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. 4-153 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 405 To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S2-4410.html) 1) Close the side cover correctly. 2) Check if the cover open sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-154...
Page 406 4) Check if the home position sensor cable is connected correctly. 5) Remove the scan rear cover. Check if all cables on scan joint board are connected correctly. 6) If the connection is OK, replace the scan joint board. 4-155 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 407 3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly. 4) Remove the ADF rear cover. Check if the connector on ADF board is connected correctly. 5) If the connection is OK, replace the ADF board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-156...
Page 408 2nd Fax card is not installed properly. / Fax card is defective. ► Troubleshooting method 1) Remove and reinstall the 2nd fax card. 2) If the 2nd fax card is defective, replace it. 4-157 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 409 1) Remove the rear cover. 2) Check if the OPE cable is connected to the main board correctly. 3) Replace the OPE hub board. 4) If the problem persists, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-158...
Page 410 2) If not, unplug and reconnect the network cable. 3) Re-install the optional network kit. 4) If the problem persists, replace the optional network kit. 5) If the problem persists, replace the main board. 4-159 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 411 2) Select “Networking Setting”. 3) “Log-In”. 4) Select “TCP/IP”. 5) Select the proper item for your machine. 6) Select “IP Setting”. 7) Select the proper item for your machine. 8) Change the IP address. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-160...
Page 412 To see the troubleshooting video for this error, click through to the link below. (http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_S7-2110.html) 1) Turn the machine off. Re-install the fuser unit, then turn the machine on. 2) If the problem persists, replace the fuser unit. 4-161 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 413: U1-Xxxx (Fuser Error)
Fuser Unit Failure: #U1-2340. Turn off then on. Call for service if the problem P.4–163 persists U1-234H Fuser Unit Failure: #U1-234H. Turn off then on. Call for service if the problem P.4–163 persists Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-162...
Page 414 Check if the thermostat is disconnected. d) Check if the non-contact type thermistor is broken. 4) If the problem persists, replace the Fuser unit 5) If the problem persists, replace the Main board or FDB board, SMPS 4-163 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 415 Check if the fuser-motor is abnormal via SVC mode. 4) If the problem persists, replace the Fuser unit. 5) If the problem persists, replace the pressure control unit or cam-motor or main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-164...
Page 416: U2-Xxxx (Lsu Error)
P.4–166 persists U2-1113 LSU Failure: #U2-1113.Turn off then on. Call for service if the problem P.4–167 persists U2-1114 LSU Failure: #U2-1114. Turn off then on. Call for service if the problem P.4–166 persists 4-165 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 417 Check that the LSU motor make a sound after turning the machine on. iii) If the LSU cable is defective, replace it. Check that the LSU motor make a sound after turning the machine on. iv) If the problem persists, replace the LSU. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-166...
Page 418 If the LSU cable is defective, replace it. Check that the LSU motor makes a sound after turning the machine on. d) If the problem persists, replace the LSU. 4-167 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 419: U3-Xxxx (Document Feeder Error_Dsdf For Lx Model)
Original paper jam in the exit area of scanner P.4–172 U3-3613 Original paper jam in the exit area of scanner P.4–172 U3-3614 Original paper jam in the exit area of scanner P.4–172 U3-4210 Top door of scanner is open P.4–173 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-168...
Page 420 3) If the regi sensor is OK, check the scan 1 sensor and reflect film. • If the scan 1 sensor is defective, replace it. • If the reflect film is contaminated, clean it. 4-169 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 421 Check if the spring is deformed. If the spring is defective, replace it. 3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace the defective part. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-170...
Page 422 3) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it. 4-171 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 423 2) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-172...
Page 424 2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove the spring. b) Check if the sensor connector is connected correctly. If the sensor is defective, replace it. 4-173 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 425: U3-Xxxx (Document Feeder Error_Dsdf For Gx Model)
Original paper jam in the exit area of scanner P.4–178 U3-3613 Original paper jam in the exit area of scanner P.4–178 U3-3614 Original paper jam in the exit area of scanner P.4–178 U3-4210 Top door of scanner is open P.4–179 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-174...
Page 426 3) Check the Pick-up Position Sensor(0604–001393) and Pick-up Feed Sensor(0604–001381) connection. 4) Check if the black sheet from the bottom of the pick up feed sensor is attached properly. If it is contaminated, clean it. 5) If the sensor is defective, replace it. 4-175 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 427 Check if the spring is deformed. If the spring is defective, replace it. 3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace the defective part. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-176...
Page 428 3) Open the DSDF Unit and check the Scan In sensor operation. Check if the sensor harness is connected correctly. If the sensor is defective, replace it. If the black sheet in the middle of the platen ADF glass is contaminated, clean it. 4-177 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 429 1) Find and remove the jammed paper. 2) If this error occurs continually, push the locking lever and pull down the Scan Out. 3) Check the Scan Out sensor and Exit sensor. If the sensor is defective, replace it(0604–001381). Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-178...
Page 430 2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove 4 screws. b) Remove the cover and check if the sensor harness is connected correctly. If the sensor is defective, replace it. 4-179 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 431: Image Quality Problems And Solutions
The first step is to generate prints using printable pages embedded in the printer on laser paper. The paper should be from an unopened ream that has been acclimated to room temperature and you should ensure that genuine Samsung Toner is installed in the printer.
Page 432 For checking the reproduction of small text White Gap pattern For checking color to color, color to mono white gap Rulers For checking the magnification error (unit : cm) Rulers For checking the magnification error (unit : inch) 4-181 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 433 How to analysis the defect image See the next flow chart. 1) According to the part remain life, cause can vary. Check the part remain life. 2) Check the defect whether periodic or not. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-182...
Page 434: Vertical Black Lines
OPC is scratched or contaminated in the vertical Replace the drum unit. direction. Scanner unit is contaminated. Wife the surface of contaminated parts with a soft cloth. (ADF Glass / Mirror / CCD Sensor) 4-183 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 435: Vertical Light Or White Lines
If its life is expired, replace the deve unit. Check the developer layer on magnetic roller is uniform or not. If the developer layer is short seriously, replace the deve unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-184...
Page 436 The path of Laser beam is blocked. Clean the LSU window. (Foreign substance is on the LSU window.) OPC is scratched or contaminated in the vertical Replace Drum unit. direction. (Refer to 3.2.2.1.) 4-185 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 437: Horizontal Periodic Black Band Or Dot
1) Clean the charge roller contact plate. or has the debris. 2) If the problem persists, replace the drum unit. 3) If the problem persists after replacing the drum unit, replace the HVPS board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-186...
Page 438: Horizontal Periodic Light/Dark Lines, Dots
– Damaged by high voltage in a short time. (Refer to 3.2.2.1.) Horizontal periodic Light/Dark bands (Roller-Magnetic, Replace Deve unit. 35.7mm) (Refer to 3.2.2.1.) – Roller-Magnetic is inferior in quality. – V-groove of the surface of Roller-Magnetic is not uniform. 4-187 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 439: Blurred Image
(Refer to 4.5.6.9.) Connection between HVPS and THV is incorrect. Check if the connection between THV high voltage terminal and HVPS THV terminal is correct. Check if the connection of HVPS and TR correct. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-188...
Page 440: Foggy Image
T1 Voltage is abnormally high Check the connection in HVPS. – Connection of Transfer rollers in THV, TR Replace HVPS. (Refer to 3.3.8.) HVPS operates abnormally. Replace HVPS. HVPS is damaged or broken. 4-189 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 441: Light Image
Occur the poor Transfer. Replace HVPS. (Refer to 3.3.8.) Output voltage of HVPS is abnormally low. Replace HVPS. – Color density becomes low. (Refer to 3.3.8.) TC Sensor operates abnormally. Replace Deve unit. (Refer to 3.2.2.1.) Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-190...
Page 442: Uneven Pitch And Jitter Image
- Toner cartridge. - Drum unit. - Main drive unit. Under 1mm periodic jitter or horizontal bands has Check if the LSU is assembled incorrectly, replace the occurred. screws. Replace LSU (Refer to 3.3.3.) 4-191 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 443: Skewed Image
Clean or replace the contaminated roller. dirty? (Refer to 3.2.2.4.) Is the DSDF installed and adjusted properly? Reinstall the DSDF unit. Adjust DSDF skew. (Refer to 4.9.) Is the transfer belt installed properly? Reinstall PTB unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-192...
Page 444: Poor Fusing Performance
The problem persists, replace Fuser unit. Paper is wrapped on the Heating roller. Remove a wrapped paper and print the demo page. If there are some problems on the printout, replace Fuser unit. 4-193 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 445: Stain On The Paper Back Side
Clean or replace the PTB Unit. Are the fuser belt and pressure roller dirty? Clean the fuser belt and pressure roller. Check the pressure roller surface is damaged or Replace Fuser unit. scratched. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-194...
Page 446: Setting Standard Tone
5) Select ”OK” on confirmation window. 6) The scan ID chart will be printed out. 7) Load the chart on platen glass. (Horizontal direction) 8) Start scan. 9) When the scan complete window appears, select “OK”. 4-195 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 447 Check if the chart direction is horizontal. Re-try the setting standard tone procedure. 4. In case of need • When installing the machine for the first time. • When the brightness is changed in comparison to previous image. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-196...
Page 449: Scan Waveform Drop Image
Rotate the ‘R’ screw 90 degrees in a clockwise direction. (This is the -1.2 mm align adjustment.) c) Execute a copy or scan job to check the image improvement. d) Repeat step 2,3 for improvement. NOTE If the image does not improve by three attempts, please stop the adjustment. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-198...
Page 450 Rotate the ‘R’ screw 90 degrees in a counterclockwise direction. (This is the 1.2 mm align adjustment.) c) Execute a copy or scan job to check the image improvement. d) Repeat step 2,3 for improvement. NOTE If the image does not improve by three attempts, please stop the adjustment. 4-199 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 451: Other Errors
6) Bad connection between the main board and the CRUM Joint PBA Check the connection between the main board and the CRUM Joint PBA. If the connection is bad, replace the harness or the CRUM Joint PBA or main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-200...
Page 452 If the contamination on the fuser cleaning sheet still exists, you may need to clean the pressure-roller with soft brush or scraper with care. a) Open the fuser jam cover. Remove 3 screws. And, remove the brush. 4-201 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 453 4. Troubleshooting b) Check the surface of pressure roller and remove the toner contamination while rotating the pressure roller 1 cycle carefully. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-202...
Page 454: Fuser Problem
1) Acoustic noise in Fuser unit • Symptom : Acoustic noise from fuser assembly in early stage of printing • Cause : Fuser belt edges is damaged. • Troubleshooting 1) Replace the fuser unit with new one. 4-203 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 455 Enter SVC mode. Select ‘Engine NVM Rear/Write’ tap. b) Select ‘Plain Temperature offset’ menu. c) Press ‘OK’ button after adjusting the value. (1 = 2℃) d) Press ‘Home’ button to exit SVC mode. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-204...
Page 456 You may need to remove the pre-existing AT tape, and re-apply the insulation for damaged each harness. NOTE New design was applied from 2015.08.11 which doesn’t have the sharp edge on the harness path. 4-205 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 457: Scanner And Document Feeder Problem
Noise of ADF Hinge / Crack of ADF Hinge / ADF can’t be fixed as open P.4–205 ADF is not recognized. P.4–205 During copy or scan job, the original paper JAM and U3–3213 error occur. P.4–206 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-206...
Page 458 ADF power cable fails. • Troubleshooting 1) Reassemble the ADF power cable and if it does not solve the problem, replace the cable. 2) Adjust harness and make it fixed with cable tie. 4-207 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 459 2) If yes, refer to following guide. a) Remove 3 screws. b) Remove the linker pressing its upper side to the inner direction. And then, remove the front cover. c) Remove 4 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-208...
Page 461: Drive Unit Problem
(Service Mode > Diagnostics > Engine Diagnostics > Engine Test Routines > Fuser Motor Forward) 3) Remove the fuser unit. And execute the fuser motor test again. 4) If the machine still makes noise, replace the “DRIVE-FUSER EXIT” Assy. 5) If not, replace the fuser unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-210...
Page 462: Feeding System Problem
1) Check the harness connection. If the harness is not connected correctly, reconnect it. 2) Check the pick up unit and pick up drive unit connector on main board. If the connector has some problem of soldering, replace the main board. 4-211 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 463 Envelope is wrinkled when printing from MP tray. • Troubleshooting 1) Enter SVC mode. 2) Select “Envelope Rotate”. (Service Functions > Envelope Rotate) 3) Select one menu among ‘off’, ‘90 degree’, ‘180 degree. (Refer to 4.5.6.18. Envelope Rotate) Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-212...
Page 464: Lsu Problem
Cause : LSU motor defect • Troubleshooting 1) Enter the service mode and execute the LSU motor test. 2) If the LSU motor run sound is loud, replace the LSU. 3) If not, check the other unit. 4-213 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 465: Electrical Circuit Problem
24V output channel before replacing the SMPS. 5) If Main board and signal is abnormal and all 24V output channels are nearly 0V, inspect the harness, connector and main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-214...
Page 466 Surge voltage from the outside may cause the defects. 4) If those components have visible defects, then the main board should be changed. 4-215 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 467 2) If the touch malfunction persists, check the followings. a) Press "Power button“ until the pop up will be displayed. b) Press pop-up area except “Cancel” and “Turn Off” button until the password window will be displayed. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-216...
Page 468 Proiority : 1.(default) → 4. 401K_500K → 5. 500K_599K → 3. 148K_290K → 2. 86K_216K f) Check the touch operation. If the touch malfunction persists, change “Touch Config” to another value and test the touch operation again. 4-217 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 469 Symptom : Home screen icon is disappeared or UI screen is broken. • Cause : UI software error • Troubleshooting 1) Enter SVC mode. (Refer to 4.5.1) 2) Execute “Main Memory Clear” (Service Functions > Main Memory Clear) Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-218...
Page 470: Adjustment
2) Adjust the position of the ADF hinge as the skew status. a) If the skew image is like a below sample, adjust the hinge unit to the direction of arrow. (1 scale => 1.0 mm skew adjustment) 4-219 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 471 If the skew image is like a below sample, adjust the hinge unit to the direction of arrow. (1 scale => 1.0 mm skew adjustment) 3) Detach the ADF sponge after adjusting the skew. Place the ADF sponge on platen glass. And then close the ADF unit to stick the sponge. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-220...
Page 472: Adjusting The Scan Fr Carriage Flatness
2) Lift the scan glass up and release it. NOTE Be careful not to contaminate the scan glass. 3) Tap 4 corners of the FR carriage to check the direction that adjustment is needed. 4-221 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 473 4. Troubleshooting 4) Move the FR carriage as shown below. And then, remove the transparent sheet. 5) Rotate the slider-adjust to adjust the FR carriage flatness. 6) Reassemble in reverse order of disassembly. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-222...
Page 474: Adjusting The Scan Top Skew
If the top skew is like a below sample (@AS chart, 1.5mm clockwise direction skew), rotate ‘S’ screw one turn and ‘R’ screw a half turn in a clockwise direction. NOTE The combination of ‘S’ screw one turn and ‘R’ screw a half turn must be kept. 4-223 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 475 ‘R’ screw a half turn in a counterclockwise direction. NOTE The combination of ‘S’ screw one turn and ‘R’ screw a half turn must be kept. 4) Reassemble in reverse order of disassembly. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-224...
Page 476: Spds (Smart Printer Diagnostic System) Application
Galaxy Note series (Note1, Note2, Note3,…) • Galaxy Tab series (Tab7.0, Tab7.7, Tab8.9, Tab10.1,…) b) Android version • Android 4.0 or later (Ice Cream Sandwich) 2) Printer a) USB support model b) Wifi-Direct support model 4-225 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 477: Spds App Installation And Login
Press ‘ACCEPT’ after checking required authority. 5) Installing • SPDS App will be installed. 6) Installation Complete • After completing install App you can see installation result. If you want to run App press ‘OPEN’. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-226...
Page 478: User Registration Request
If Partner ID is invalid you cannot receive approval of administrator. 3) Request User Registration • After request of user registration wait for approval of administrator. • If approved by the administrator email notification will be sent out. 4-227 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 479: Change_Reset Password
Confirm Authentication Code to e-mail of registered user. 4) Input Authentication Code • Press ‘OK’ after input authentication code. 5) Registration Password • Input your password. 6) Complete Registration • Press ‘OK’ and then login at login screen. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-228...
Page 480 Try login after input ID and Password. • If you forget your password, press ‘Change/Reset your Password’. 3) Success login • If you have successful login you can see the four device connectivity method. 4-229 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 481: Login
When present device USIM and USIM that used at sign up are different you can login after USIM Change Request. 3) USIM Change Request • You can login via new ID and password after administrator approve USIM change. • USIM information will be updated you cannot login with existing USIM. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-230...
Page 482: Select Connect Method
Once SPDS has connected you can see User Information Consent Screen. 4) Fail Device Connect • When your printer firmware is not supported by SPDS a temporary device error pop-up message will occur. 4-231 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 483 When NFC tagging ‘Wi-Fi Direct’ device connection is made confirmation window pops up. • Unlike ‘Wi-Fi Direct’ NFC Tagging method is directly connected to the printer. The list of available devices is omitted. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-232...
Page 484 1) Device Connect Method • Press ‘Without Connection’. • Need no connection to device ‘Approval process of user information’ is omitted. 2) Initial Screen • -You can see initial screen does not include any device information. 4-233 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 485: Consent To Customer Information
2) Customer Information Consent • Customer consent has not been completed this screen comes out. 3) Input information • Check the checkbox after reading terms. • Input name, company, e-mail of customer, and then press ‘Consent’. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-234...
Page 486: Spds Menu Introduction
4) When there is no error • If connected device has no error code pop-up comes out. 5) Auto Complete • If you input more than two characters, Error Code auto complete function is offered. 4-235 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 487 After input search condition conduct search. 5) Result list • The results of search condition comes out as a list. 6) See the detail • By selecting items from list you can see detail. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-236...
Page 488 Corrective Part and History of Each Service Engineer. 3) Subordinate Menu Selection • Corrective Histories are listed by selecting menu. 4) See the detail • Detailed Action comes out by selecting Corrective history list. 4-237 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 489 2) Authority Confirm • Requesting Statistics require administrator authority. So if you have no administrator authority, you cannot use this function. 3) Requesting Statistics • Usage/Statistics History will be sent to e-mail of requester. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-238...
Page 490 If movie does not exist a download confirmation pop-up comes out. NOTE Movie is saved to SD Card. (/Card/Android/data/com.sec.spds/files/video/) 4) Play Movie • Play Movie that exist in SD card. • Movie support landscape mode. 4-239 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 491: Diagnosis Mode
3) Device Sleep Mode • If device status is sleep you can use diagnosis mode after wake-up process. 4) Device in use • However, wake-up device you cannot use diagnosis before status become ready. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-240...
Page 492: Test Mode
1 sided, Simplex/2 sided, Duplex, Number of Pages to Print is only enable at ‘Prints out a blank sheet’. • ‘Prints out a blank sheet’ 1 to 100 can be entered. 3) Print • When press Print, options set in the print are utilized. 4-241 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 493: Information Mode
Preferences Information indicates Model Name, Device Serial Number, Date of Installation, Firmware Version. 4) Date of First Set Installation • Date of First Set Installation, Firmware information indicate each information. 5) Print • Press ‘Print’, information indicated on UI will print out. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-242...
Page 494 Supplies indicate Supplies information of connected device. 2) Network • Network indicate Network information of connected device. 3) Fax Report • FAX REPORT Fax Sent, Fax Received, Fax Protocol Dump, Fax Diagnostics . 4-243 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 495: Service Mode
Export data of printer press ‘OK’. 4) Import • Importing data of data that exported from connected printer press ‘OK’. 5) Complete • After end of Import press ‘OK’, Export menu ends. • Device will reboot. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-244...
Page 496 • Log names that can transport are indicated on screen. Select save method(Server) 6) Server Transport Complete • After completing upload pop-up comes out. • Press ‘OK’ then ‘Send Debug Log’ Menu end. 4-245 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 497 2) IP Setting • Input IP Address, Subnet Mask, Gateway. • Press OK. 3) Change Complete • If IP changing complete normally, above pop-up comes out. • Press ‘OK’, then ‘IP Setting’ Menu end. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-246...
Page 498 Press Service → Device Settings. Press Counter Initialization 2) Counter Initialization • Select item to initialize. 3) Initialization Complete • If initialization complete normally, pop-up comes out. Press ‘OK’ you can initialize other counter value. 4-247 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 499 2) Footer Setting • When press ‘ON’ button, activate Footer value. • When press ‘OFF’ button, inactivate Footer value. 3) Footer Change Request • If Footer Setting is requested normally toast message will occur. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-248...
Page 500: Corrective Upload
Part for Actions are Feeding, Main board, Delivery, Belt, Scan, Sensor, Power, Fixing, Option, Fax, Frame, Phenomenon, LSU, Application, Driver, Firmware, Others. 5) Input Detailed Action • Part of Action and Detailed Action are required. • Input requirements and press ‘Upload’ button 4-249 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 501: Exceptions
If connection between App and device ( e.g. device reboot, Timeout ), go to device connection menu. 2) Disconnected Devices • For App reconnect to device go to device connection menu before indicate subordinate menu. 3) Subordinate Menu • If device connection perform normally you can see subordinate menu. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-250...
Page 502 In this case it is necessary to check the network. 4) Network Normal • When network (3G, LTE, WIFI) is connected normally, try search. 5) Normal Result • Because there is no problem with the network App will show normal results. 4-251 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 503: Connection Diagram
SC L2_FUSE R THERM_ REAR1 J C39- 02244A THERM_ REAR2 DGND M_ TC_VI N_K SENS OR THERM_ FRONT1 24V1_TC THERM_ FRONT2 M_ TNR_VCON _K R_5V_PS DGND nSENSE_RES_FULL A_RES_MY nA_RES_M Y nB_RES_M Y B_RES_M Y To FDB Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 504: Connection Diagram (Scanner)
FB_DUP2 10V_CCD FB_PU1 10V_CCD FB_PU2 10V_CCD DGND 10V_CCD CN54 BBP NEN_BLDC_OPC_K NREADY_BLDC_OPC_K NEN_BLDC_OPC_C NREADY_BLDC_OPC_C NEN_BLDC_OPC_M NREADY_BLDC_OPC_M NEN_BLDC_OPC_Y NREADY_BLDC_OPC_Y NSENSE_SHUT_ACR NREADY_BLDC_FUSE R NEN_STEP _RES _KC DI R_STEP_RES_KC NEN_STEP _RES _M Y DI R_STEP_RES_M Y DGND Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 505: Connection Diagram (Lsu_Ope_Usb)
DGND DGND nVDO_K_B2_DN nLDON_LSU_K nVDO_K_B2_DP DGND DGND DGND DGND nSH_K2 nSH_K1 CON_DETECT _L SU DGND nVDO_K_B1_DN nVDO_K_B1_DP DGND nHSYNC_K_DN nHSYNC_K_DP DGND PW M _LD_POW ER_K DGND ADC_LSU_TE MP CON_DETE CT_LSU Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 506: Connection Diagram (Side_Mp_Feed_Regi_Pick-Up)
DGND nSENSE_P_FUSER_OUT J C39-0 2209A SI DE To FDB 2- 292246- 2/ J C39- 02338A J C39- 02341A TYCO CURL 1 2- 292249- 2/ TYCO CURL 2 Col or H C F LC T Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 507: Connection Diagram (Opc_Wtb_Cst Lock)
OUT_DC_CST_LOCK2_1 R_5V_PS DGND nSENSE_CST_LOCK2 LSU PD / RESERVOI R SENSOR -1. 5m m / 22*1P CN26 LSU P M OTOR J C39- 02231A 5V_LSU 5V_LSU DGND 24V2 DGND nSTART_L SU_M OT nREADY_LSU CLK_LSU_M OT Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 508: Connection Diagram (Hvps_Smps_Fdb)
ON_FUSER_CENTER EN_24V_ENGI NE DGND HV_SAW EN_24V_OPTI ON DGND FAN_SM PS FB_OUT_FAN_SM PS DGND nDETECT_CST1 DGND ADC_P_SI ZE1 DGND nDETECT_CST2 DGND ADC_P_SI ZE2 1. 8V_PS FAN_DEVE FB_OUT_FAN_DEVE DGND ADC_OUT_TEM P DGND ADC_OUT_HUM I 3. 3V_PS Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 509: Reference Information
To clean the frame and scan glass Black soft cloth To cover the OPC drum Service Install guide, User guide, When installing the machine. Installation Admin guide Software CD When installing the machine. Installation Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 510 To fix the unit or parts Service Screw, E-Ring • Clamp To form the harness Service Grease To remove the noise by gear. Service G-8050 : JC81–08663A (200g) • SPY272 : JC81–08664A (100g) • Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 511: Glossary
IP addresses to client hosts. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all DIMM the data within the machine like printing data, received fax data. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 512 Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 513 As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 514 Resolution resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 515 (WAP) and any wireless laptop or WPA-PSK desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 516 XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format. Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 517: Model Name And Code
- Applying Independent sub brand name by Segment : Xpress / ProXpress / MultiXpress 2) Model code Information • Basic Structure : [SL-●○○■□◆◆] ◆◆ : Function Information • Function Network Wireless Network Duplex Printing Reverse Type ADF XOA (eXtensible Open Architecture) Handset Auto Document Feeder Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 518: Document Revision List
Add tech tips in other error sections. 1.10 03/Jan/2017 P.2–17 Rectify PTB code in maintenance parts table. P.4–78 Add A3–2113 error code. 1.11 08/Jun/2017 P.4–220~ Add adjustment for platen unit. 1.12 24/Aug/2017 P.2–17 Update the maintenance parts table. 6-10 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Page 519 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2017 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

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