Cisco Unified 7821 User Manual page 15

Put Call on Hold by Answering New Call
If you are already on a call and receive a new call, answering the new call puts the first call on
hold automatically.
Procedure
Step 1Press the flashing amber Line button.
Step 2Navigate to the new call using the Navigation pad and either press Answer or
Select.
Respond to Hold Reversion Notification
Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
Procedure
Press the flashing amber line button or Answer to resume the held call.
Determine If Shared Line Is On Hold
If a call on a shared line has been put on hold remotely by another user, a
pulsing red line button and the Hold
Remote Hold
When you place a call on hold while using a shared line, the line button
pulses green and the phone displays
the Hold
pulses red and the phone displays the Remote Hold icon.
ISO 9001:2015 Certified
•
Single ring, repeating at intervals
•
Flashing amber line button
•
Flashing message indicator on the handset
•
Visual notification on the phone screen
icon. When another phone places a call on hold, the line button
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icon are displayed.