Cisco Unified 7821 User Manual page 14

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Mute Phone

Mute allows you to block audio input for your handset, headset, and

speakerphone, so that you can hear other parties on the call but they cannot

hear you.

Procedure

Step 1

Press Mute

Press Mute again to turn Mute off.

Step 2

Monitor and Record Calls

To configure your phone to monitor and record calls, contact your Network Administrator

Hold Calls

Hold allows you to put an active call into a held state. Your phone allows one active call at a

time; other calls are put on hold. Hold works with your phone handset as well as with USB

headsets.

Procedure

You can put a call on hold by pressing Hold.

Swap Between Active and Held Calls

Use the line buttons to swap between holding and connected calls.

Put Call on Hold by Answering New Call

Procedure

If you have a held call and an active call, press the line button for the held call to

resume that call and place the other call on hold automatically.

ISO 9001:2015 Certified

to turn Mute on.

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