Cisco Unified 7821 User Manual page 13

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Transfer Call to Another Number

Transfer allows you to redirect a connected call from your phone to another number.

•

You can redirect a single call to another number that you specify.

•

You can connect two calls to each other (without remaining on the line yourself).

Procedure

Verify that you are on an active call ( not on hold).

Step 1

Step 2

Press Transfer

Step 3

Enter the transfer recipient's phone number or press a speed-dial button.

Step 4 Wait for the recipient to answer or skip to Step 5 while the call is ringing.

Step 5

Press Transfer

Swap Between Calls

Transfer allows you to redirect a connected call from your phone to another number:

•

You can redirect a single call to another number that you specify.

•

You can also connect two calls on one line or two different lines to each other (without

remaining on the line yourself).

Before completing a transfer procedure, you can press Cancel to cancel the transfer or you can

press Swap to toggle between calls, which allows you to speak privately with each party.

Procedure

Step 1While on a call, connect to the transfer recipient.

Step 2To return to the original call, press Swap.

You can consult privately with each person before you complete the transfer.

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