Join Or Transfer An Ongoing Call To Yourself As An Executive Assistant; Troubleshooting Executive-Assistant Calls; Mobile Devices And Your Desk Phone - Cisco 8800 Series User Manual

Join or Transfer an Ongoing Call to Yourself as an Executive Assistant

Dial the service activation code provided by your administrator, or follow the procedure described below to
transfer an ongoing call to an executive.
Before you begin
You are engaged in a call on behalf of an executive.
Procedure
Press the Call push softkey to transfer the call.
You can also transfer the call by using the following method:
a) Press the Hold softkey.
b) Press the Call push softkey.
Join or Transfer an Ongoing Call to Yourself as an Executive Assistant
Before you begin
A call is in progress with an executive.
Procedure
Step 1
Dial the service activation code provided by your administrator, for initiating calls on behalf of executives,
and follow the voice prompts.
Step 2
When you are prompted to enter the destination number, dial the appropriate service activation code provided
by your administrator, for joining or transferring a call to yourself.

Troubleshooting Executive-Assistant Calls

Cannot Join or Transfer a Call
You can only transfer or join an executive's call if there is only one ongoing call for the executive.
Cannot Initiate Multiple Calls On Behalf of Executives
The number of calls that you can initiate in parallel on behalf of executives is limited by your administrator.

Mobile Devices and Your Desk Phone

If you have a mobile phone, you can connect the mobile device to your desk phone. This connection allows
you to make and answer phone calls on either the mobile device or the desk phone.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Calls