Cisco 8800 Series Deployment Manual
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Cisco 8800 Series Deployment Manual

Wireless lan deployment guide
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Cisco IP Phone 8800 Series
Wireless LAN Deployment Guide
The Cisco IP Phone 8800 Series is adaptable for professionals that require the ability to unplug the wired network connection
and remain connected. The Wireless LAN and Bluetooth 3.0 capabilities enable mobility and cord-free communications.
This guide provides information and guidance to help the network administrator deploy these phones in a wireless LAN
environment.

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Summary of Contents for Cisco 8800 Series

  • Page 1 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide The Cisco IP Phone 8800 Series is adaptable for professionals that require the ability to unplug the wired network connection and remain connected. The Wireless LAN and Bluetooth 3.0 capabilities enable mobility and cord-free communications.

  • Page 2: Revision History

    Revision History Date Comments 08/13/14 10.2(1) Release Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 3: Table Of Contents

    Roaming Admission Control ................................25   Traffic Classification (TCLAS) ................................25   Roaming ........................................25   Interband Roaming ....................................26   Multicast ........................................26   Designing the Wireless LAN ................................... 27 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 4 Audio Bit Rates ...................................... 40   VPN Configuration ....................................40   Product Specific Configuration Options ............................... 42   Configuring the Cisco Unified Wireless LAN Controller and Access Points ..................51   WLAN Settings ....................................... 52   Controller Settings ....................................57  ...
  • Page 5 Call Statistics ....................................... 100   Restoring Factory Defaults ................................. 100   Capturing a Screenshot of the Phone Display ............................ 101   Healthcare Environments ..................................101   Accessories ......................................101   Additional Documentation ..................................102 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 6: Cisco Ip Phone 8800 Series Overview

    Through the use of unlicensed spectrum, and the inability to guarantee the delivery of messages to a WLAN device, the Cisco IP Phone 8800 Series is not intended as a medical device and should not be used to make clinical decisions.
  • Page 7 Rule of thumb is to ensure that the received signal at the access point is -67 dBm or higher. It is recommended to design the cell size to ensure that the Cisco IP Phone 8800 Series can hold a signal for at least 5 seconds.

  • Page 8: Call Control

    Call Control The Cisco IP Phone 8800 Series utilizes Session Initiation Protocol (SIP) for call control with the following applications. Cisco Unified Communications Manager (CUCM) • Minimum = 8.5(1) Recommended = 8.6(2), 9.1(2), 10.0 and later Device Support in Cisco Unified Communications Manager Cisco Unified Communications Manager requires a device package to be installed or service release update in order to enable Cisco IP Phone 8800 Series device support.
  • Page 9 Note: The Cisco IP Phone 8800 Series is supported with the Cisco AP3600 when the internal 802.11a/b/g/n radio is utilized, however is not supported if the 802.11ac module (AIR-RM3000AC) for the Cisco AP3600 is installed. The table below lists the modes that are supported by each Cisco Access Point.

  • Page 10: Antennas

    Please refer to the following URL for more info on Cisco Wireless LAN over Distributed Antenna Systems. http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1130-ag-series/positioning_statement_c07-565470.html Note: The Cisco 1040, 1130, 1140, 1602i, 2602i, 3502i, 3602i, and 3702i Series Access Points are to be mounted on the ceiling as they have omni-directional antennas and are not designed to be patches.

  • Page 11: Models

    The Cisco IP Phone 8800 Series will passively scan DFS channels first before engaging in active scans of those channels. If using 2.4 GHz (802.11b/g/n) and 802.11d is not enabled, then the Cisco IP Phone 8800 Series can attempt to use channels 1- 11 and reduced transmit power.

  • Page 12: Radio Characteristics

    Note: Compliance information is available on the Cisco Product Approval Status web site at the following URL: http://tools.cisco.com/cse/prdapp/jsp/externalsearch.do?action=externalsearch&page=EXTERNAL_SEARCH Radio Characteristics The following table lists the data rates, ranges, and receiver sensitivity info for Cisco IP Phone 8800 Series. 5 GHz Specifications 5 GHz - 802.11a...
  • Page 13 -72 dBm 150 Mbps (MCS 7) OFDM - 64 QAM -72dBm 180 Mbps (MCS 8) OFDM – 256 QAM -67 dBm 200 Mbps (MCS 9) OFDM – 256 QAM -66 dBm Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 14 Note: Receiver sensitivity is the minimum signal needed to decode a packet at a certain data rate. The above values are pure radio specifications and do not account for the gain of the single integrated antenna. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 15: Language Support

    To achieve 802.11n/ac connectivity, it is recommended that the Cisco IP Phone 8800 Series be within 100 feet of the access point. See the Designing the Wireless LAN for Voice section for more information on signal requirements. Language Support The Cisco IP Phone 8800 Series currently supports the following languages.

  • Page 16: Coexistence (802.11B/G/N + Bluetooth)

    Note: It is highly recommended to use 802.11a/n/ac if using Bluetooth due to 802.11b/g/n and Bluetooth both utilizing 2.4 GHz, but also due to the above limitations. Security When deploying a wireless LAN, security is essential. The Cisco IP Phone 8800 Series supports the following wireless security features. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 17: Extensible Authentication Protocol - Flexible Authentication Via Secure Tunneling (Eap-Fast)

    Transport Level Security (TLS) tunnel between the access point and the Remote Authentication Dial-in User Service (RADIUS) server such as the Cisco Access Control Server (ACS) or Cisco Identity Services Engine (ISE). Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 18 PAC provisioning is enabled. Ensure that the Cisco IP Phone 8800 Series has connected to the network during the grace period to ensure it can use its existing PAC created either using the active or retired master key in order to get issued a new PAC.

  • Page 19: Protected Extensible Authentication Protocol (Peap)

    PEAP-MSCHAPv2 is the supported inner authentication protocols. PEAP-GTC is not supported currently. PEAP requires that a user account be created on the authentication server. For more information on Cisco Secure Access Control System (ACS) and Cisco Identity Services Engine (ISE), refer to the following links.

  • Page 20: Eap And User Database Compatibility

    All Token Servers Power Management The power supply (CP-PWR-CUBE-4=) is required to enable the Cisco IP Phone 8861 for wireless LAN mode, as there is no internal battery. Wireless LAN is automatically disabled temporarily when Ethernet is connected to the Cisco IP Phone 8861, but will be automatically re-enabled once Ethernet is disconnected if Wireless LAN was enabled previously.

  • Page 21: Delivery Traffic Indicator Message (Dtim)

    It is recommended to set the DTIM period to 2 with a beacon period of 100 ms. Since the Cisco IP Phone 8861 uses active mode, the DTIM period will not be used to schedule wake up periods to check for broadcast and multicast packets as well as any unicast packets.

  • Page 22: Configuring Qos Policies For The Network

    Set up QoS policies and settings for the following network devices. Configuring Cisco Switch Ports Configure the Cisco Unified Wireless LAN Controller and Cisco Access Point switch ports as well as any uplink switch ports. Configure the Cisco Unified Wireless LAN Controller for trust COS.

  • Page 23: Configuring Cisco Ios Access Points

    Sample Voice Packet Capture The packet capture below displays a voice packet bound for the Cisco IP Phone 8800 Series over the air being marked as DSCP = EF and UP = 6. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 24: Call Admission Control

    If the AP sends an ADDTS successful message then the Cisco IP Phone 8800 Series establishes the call. If the access point rejects the call and the Cisco IP Phone 8800 Series has no other access point to roam to, then the phone will display Network Busy.

  • Page 25: Roaming Admission Control

    If the admission is refused for an inbound call there is no messaging from the Cisco IP Phone 8800 Series to inform the remote endpoint that there is insufficient bandwidth to establish the call, so the call can continue to ring out within the system until the remote user terminates the call.

  • Page 26: Interband Roaming

    At power on, the Cisco IP Phone 8861 will scan all 2.4 and 5 GHz channels when in Auto mode, then attempt to associate to an access point for the configured network if available.

  • Page 27: Designing The Wireless Lan

    802.11a/n/ac environment, which allows for seamless roaming. For critical areas, it is recommended to increase the overlap (30% or more) to ensure that there can be at least 2 access points available with -67 dBm or better, while the Cisco IP Phone 8800 Series also meets the access point’s receiver sensitivity (required signal level for the current data rate).

  • Page 28: Using Dynamic Frequency Selection (Dfs) On Access Points

    For Cisco Autonomous Access Points, select Dynamic Frequency Selection (DFS) to use auto channel selection. When DFS is enabled, enable at least one band (bands 1-4). For Cisco Unified access points, enable Auto RF unless there is an intermittent interferer in an area, which select access points can have the channel statically assigned.

  • Page 29: Ghz (802.11B/G/N)

    In the 2.4 GHz (802.11b/g/n) environment, only non-overlapping channels must be utilized when deploying VoWLAN. Non- overlapping channels have 22 MHz of separation and are at least 5 channels apart. There are only 3 non-overlapping channels in the 2.4 GHz frequency range (channels 1, 6, 11). Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 30: Signal Strength And Coverage

    Signal Strength and Coverage To ensure acceptable voice quality, the Cisco IP Phone 8800 Series should always have a signal of -67 dBm or higher when using 2.4 GHz or 5 GHz, while the Cisco IP Phone 8800 Series also meets the access point’s receiver sensitivity required signal level for the transmitted data rate.
  • Page 31 802.11a/n/ac for voice and use 802.11b/g/n for data. However there are products that also utilize the non-licensed 5 GHz frequency (e.g. 5.8 GHz cordless phones, which can impact UNII-3 channels). Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 32 The Cisco Unified WCS or NCS can be utilized to verify signal strength and coverage. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 33: Configuring Data Rates

    The Cisco IP Phone 8800 Series has a single antenna, therefore it supports up to MCS 7 data rates for 802.11n (up t to 150 Mbps) and up to MCS 9 data rates for 802.11ac (up to 433 Mbps).

  • Page 34: Call Capacity

    DTPC prevents one-way audio when RF traffic is heard in one direction only. If the access point does not support DTPC, then the Cisco IP Phone 8800 Series will use the highest available transmit power depending on the current channel and data rate.
  • Page 35 Access Point Placement It is crucial that line of sight to the access point’s antennas is maximized by minimizing any obstructions between the Cisco IP Phone 8800 Series and the access point. Ensure that the access point and/or antennas are not mounted behind any obstruction or on or near a metal or glass surface.

  • Page 36: Multipath

    If using 802.11b in a high multipath environment, lower data rates should be used in those areas (e.g. 1 and 2 Mbps). Use of antenna diversity can also help in such environments. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 37: Verification With Site Survey Tools

    Cisco Unified Communications Manager offers many different product, call and security features. When adding the Cisco IP Phone 8861 to the Cisco Unified Communications Manager it must be provisioned using the Ethernet MAC address as the Wireless LAN MAC is used for Wi-Fi connectivity only.

  • Page 38: Phone Button Templates

    The Certificate Authority Proxy Function (CAPF) must be operational in order to utilize a Locally Signed Certificate (LSC) with a security profile. The Cisco IP Phone 8800 Series has a Manufacturing Installed Certificate (MIC), which can be utilized with a security profile as well.

  • Page 39: G.722 And Isac Advertisement

    G.722 and iSAC Advertisement Cisco Unified Communications Manager supports the ability to configure whether G.722 and iSAC are to be a supported codec system wide or not. G.722 and iSAC codecs can be disabled at the enterprise phone, common phone profile or individual phone level by setting Advertise G.722 and iSAC Codecs to Disabled.

  • Page 40: Audio Bit Rates

    Audio Bit Rates The audio bit rate can be configured by creating or editing existing Regions in the Cisco Unified Communications Manager. It is recommended to select G.722 or G.711 for the audio codec. Use the following information to configure the audio bit rate to be used for audio calls.
  • Page 41 If the Cisco IP Phone 8800 Series is currently connected to a network and is unable to connect to the Cisco Unified Communications Manager then it can attempt to establish a VPN session automatically if a VPN profile is configured.

  • Page 42: Product Specific Configuration Options

    Phone 8800 Series. For a description of these options, click ? at the top of the configuration page. Product specific configuration options can be configured in bulk via the Bulk Admin Tool if using Cisco Unified Communications Manager. Some of the product specific configuration options can be configured on an enterprise phone, common phone profile or individual phone configuration level.
  • Page 43 Disable only the speakerphone functionality. Disabling speakerphone functionality will not affect the headset. You can use lines and speed dials with headset/handset. Disable Speakerphone and Headset Disable all speakerphone functions and headset microphone. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 44 This field indicates whether LCD display is on when there is an incoming call. If the field is set to Enabled (default), the LCD display will turn on (if off) when a Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 45 ARE TAKING FULL RESPONSIBILITY FOR PROVIDING ALTERNATE METHODS FOR EMERGENCY CALLING AND RECEIVING CALLS WHILE THE MODE IS IN EFFECT; (II) CISCO HAS NO LIABILITY IN CONNECTION WITH YOUR SELECTION OF THE MODE AND ALL LIABILITY IN CONNECTION WITH ENABLING THE MODE IS YOUR RESPONSIBILITY;...
  • Page 46 Logging Display This option selects what type of console logging is allowed. This option does not control the generation of logs - just whether the logs display. Disabled indicates Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 47 Absence of pfs or base,pfs will be set to the default value 0 and base will be set to the default value 7. Cisco Discover Protocol (CDP): Allows administrator to enable or disable Cisco Discovery Protocol (CDP) on the Switch Port switch port.
  • Page 48 TFTP server. If this field is left blank, the phone will use the designated TFTP server to obtain its load files and upgrades. Allows administrator to enable or disable Wireless Headset Hookswitch Control. Wireless Headset Hookswitch Control Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 49 Run the pre-defined debug command remotely. Advertise G.722 and iSAC Codecs Indicates whether Cisco Unified IP Phones will advertise the G.722 codec to Cisco Unified CallManager. Codec negotiation involves two steps: first, the phone must advertise the supported codec(s) to Cisco Unified CallManager (not all endpoints support the same set of codecs).
  • Page 50 This field determines the sensitivity that the phone has for detecting a connection Failure failure to Cisco Unified Communications Manager (Unified CM), which is the first step before device failover to a backup Unified CM/SRST occurs. Valid values specify Normal (detection of a Unified CM connection failure occurs at the standard system rate) or Delayed (detection of a Unified CM connection failover occurs approximately four times slower than Normal).

  • Page 51: Configuring The Cisco Unified Wireless Lan Controller And Access Points

    Line/Button configured will be display on one KEM. For more information on these features, see the Cisco IP Phone 8800 Series Administration Guide or the Cisco IP Phone 8800 Series Release Notes. http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides- list.html http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-release-notes-list.html Configuring the Cisco Unified Wireless LAN Controller and Access...

  • Page 52: Wlan Settings

    However, if there is an existing SSID configured to support voice capable Cisco Wireless LAN endpoints already, then that WLAN can be utilized instead. The SSID to be used by the Cisco IP Phone 8800 Series can be configured to only apply to a certain 802.11 radio type (e.g. 802.11a only).
  • Page 53 802.11r (FT) depending on whether 802.1x or PSK is being utilized. To utilize CCKM for fast secure roaming, enable WPA2 policy with AES encryption and 802.1x + CCKM for authenticated key management type. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 54 If there are non-WMM clients existing in the WLAN, it is recommended to put those clients on another WLAN. If non-other WMM clients must utilize the same SSID as the Cisco IP Phone 8800 Series, then ensure the WMM policy is set to Allowed.
  • Page 55 It is recommended to set Re-anchor Roamed Voice Clients to disabled as this can cause brief interruptions with wireless LAN connectivity when a call is terminated after performing an inter-controller roaming. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 56 For the Cisco Autonomous Access Point, ensure that the SSID is configured for open + eap and network-eap when using 802.1x authentication. dot11 ssid voice vlan 21 authentication open eap eap_methods authentication network-eap eap_methods authentication key-management wpa cckm admit-traffic If the Cisco Autonomous Access Point is registered to a WDS (Wireless Domain Services) server, ensure both leap and eap types of authentication are enabled in the WDS configuration.

  • Page 57: Controller Settings

    Controller Settings Ensure the Cisco Unified Wireless LAN Controller hostname is configured correctly. Enable Link Aggregation (LAG) if utilizing multiple ports on the Cisco Unified Wireless LAN Controller. Configure the desired AP multicast mode. If utilizing multicast, then Enable Global Multicast Mode and Enable IGMP Snooping should be enabled.
  • Page 58 In the recent versions, Symmetric Mobility Tunneling is enabled by default and non-configurable. When multiple Cisco Unified Wireless LAN Controllers are to be in the same mobility group, then the IP address and MAC address of each Cisco Unified Wireless LAN Controller should be added to the Static Mobility Group Members configuration.

  • Page 59: 802.11 Network Settings

    Set the Beacon Period to 100 ms. Ensure DTPC Support is enabled. If using Cisco 802.11n Access Points, ensure ClientLink is enabled. With the current releases, Maximum Allowed Clients can be configured. Recommended to set 12 Mbps as the mandatory (basic) rate and 18 Mbps and higher as supported (optional) rates; however some environments may require 6 Mbps to be enabled as a mandatory (basic) rate.

  • Page 60: Beamforming (Clientlink)

    For releases prior to 7.2.103.0, ClientLink can be enabled globally via the 802.11 Global Parameters section or on individual access points via the access point’s 802.11 radio configuration page. As of release 7.2.103.0, ClientLink is no longer configurable via the Cisco Unified Wireless LAN Controller’s web interface and is only configurable via command line.

  • Page 61: Auto Rf (Rrm)

    Auto RF (RRM) When using the Cisco Unified Wireless LAN Controller it is recommended to enable Auto RF to manage the channel and transmit power settings. Configure the access point transmit power level assignment method for either 5 or 2.4 GHz depending on which frequency band is to be utilized.
  • Page 62 The 5 GHz channel width can be configured for 20 MHz or 40 MHz if using Cisco 802.11n Access Points and 20 MHz, 40 MHz, or 80 MHz if using Cisco 802.11ac Access Points. If using 2.4 GHz, only channels 1, 6, and 11 should be enabled in the DCA list.

  • Page 63: Client Roaming

    This may be necessary if there is an intermittent interferer present in an area. The 5 GHz channel width can be configured for 20 MHz or 40 MHz if using Cisco 802.11n Access Points and 20 MHz, 40 MHz, or 80 MHz if using Cisco 802.11ac Access Points.
  • Page 64 The Cisco IP Phone 8800 Series uses TCP for SIP communications, therefore if the channel is busy where another call can not be allowed, then the Cisco IP Phone 8800 Series could potentially lose registration to the Cisco Unified Communications Manager.
  • Page 65 The voice stream-size and voice max-streams values can be adjusted as necessary by using the following command. (Cisco Controller) >config 802.11a cac voice stream-size 84000 max-streams 2 Ensure QoS is setup correctly under the configuration, which can be displayed by using the following command.
  • Page 66 When enabling Call Admission Control on the Cisco Autonomous Access Point, the admission must be unblocked on the SSID as well. Load-based CAC and support for multiple streams are not present on the Cisco Autonomous Access Points therefore it is not recommended to enable CAC on Cisco Autonomous Access Points.

  • Page 67: Edca Parameters

    In the DFS (802.11h) configuration, channel announcement and quiet mode should be enabled. Power Constraint should be left un-configured or set to 0 dB as DTPC will be used by the Cisco IP Phone 8800 Series to control the transmission power.

  • Page 68: High Throughput (802.11N/Ac)

    Ensure that WMM is enabled and WPA2(AES) is configured in order to utilize 802.11n/ac data rates. The Cisco IP Phone 8800 Series supports HT MCS 0 - MCS 7 and VHT MCS 0 - MCS 9 data rates only, but higher MCS rates can optionally be enabled if there are other 802.11n/ac clients utilizing the same band frequency that include MIMO antenna...

  • Page 69: Frame Aggregation

    (MSDUs) together to reduce the overheads where in turn throughput and capacity can be optimized. Aggregation of MAC Protocol Data Unit (A-MPDU) requires the use of block acknowledgements. It is recommended to adjust the A-MPDU and A-MSDU settings to the following to optimize the experience with the Cisco IP Phone 8800 Series.

  • Page 70: Cleanair

    Priority 4....... Disabled Priority 5....... Disabled Priority 6....... Disabled Priority 7....... Disabled CleanAir CleanAir should be Enabled when utilizing Cisco Access Points with CleanAir technology in order to detect any existing interferers. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 71 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 72: Ap Groups

    If changes are made after access points have joined the AP Group, then those access points will reboot once those changes are made. On the APs tab, select the desired access points then select Add APs. Those access points will then reboot. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 73: Rf Profiles

    RF Profiles can be created to specify which frequency bands, data rates, RRM settings, etc. a group of access points should use. It is highly recommended to enable the SSID used by the Cisco IP Phone 8800 Series to be applied to 5 GHz radios only.
  • Page 74 On the RRM tab, the Maximum Power Level Assignment and Minimum Power Level Assignment settings as well as other TPC and Coverage Hole Detection settings can be configured. On the High Density tab, Maximum Clients and Multicast Data Rates can be configured. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 75: Flexconnect Groups

    If utilizing CCKM, then seamless roams can only occur when roaming to access points within the same FlexConnect Group. Multicast Direct In the Media Stream settings, Multicast Direct feature should be enabled. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 76: Qos Profiles

    Configure the four QoS profiles (Platinum, Gold, Silver, Bronze), by selecting 802.1p as the protocol type and set the 802.1p tag for each profile. Platinum = 5 • Gold = 4 • Silver = 2 • Bronze = 1 • Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 77 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 78 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 79 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 80: Qos Basic Service Set (Qbss)

    There are three different versions of QoS Basic Service Set (QBSS) that the Cisco IP Phone 8800 Series supports. The first version from Cisco was on a 0-100 scale and was not based on clear channel assessment (CCA), so it does not account for channel utilization, but only the 802.11 traffic traversing that individual access point’s radio.

  • Page 81: Cckm Timestamp Tolerance

    CCKM Timestamp Tolerance The default CCKM timestamp tolerance is set to 1000 ms. It is recommended to adjust the CCKM timestamp tolerance to 5000 ms to optimize the Cisco IP Phone 8800 Series roaming experience. (Cisco Controller) >config wlan security wpa akm cckm timestamp-tolerance ? <tolerance>...

  • Page 82: Auto-Immune

    Need to ensure that the advanced EAP settings in the Cisco Unified Wireless LAN Controller are configured per the information below. To view the EAP configuration on the Cisco Unified Wireless LAN Controller, telnet or SSH to the controller and enter the following command.

  • Page 83: Tkip Countermeasure Holdoff Time

    EAPOL-Key Timeout (milliseconds)...... EAPOL-Key Max Retries......If using 802.1x or WPA/WPA2, the EAP-Request Timeout on the Cisco Unified Wireless LAN Controller should be set to at least 20 seconds. In later versions of Cisco Unified Wireless LAN Controller software, the default EAP-Request Timeout was changed from 2 to 30 seconds.

  • Page 84: Vlans And Cisco Autonomous Access Points

    Wireless LAN Services Module (WLSM) is deployed. Configuring the Cisco IP Phone 8800 Series To configure the Wi-Fi settings on the Cisco IP Phone 8800 Series, use the keypad and touch screen to navigate to Applications > Admin settings > Network setup > Wi-Fi client setup.
  • Page 85 If wanting to configure a wireless network profile without security (open security), then simply enter the SSID and • select None for the security type. Select Save after making the necessary changes. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 86 If selecting WPA/WPA2 PSK as the security mode, then a Pre-Shared Key (password) must be configured. • Enter the ASCII or hexadecimal formatted password. Select Save after making the necessary changes. Key Style Characters ASCII 8-63 Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 87 • Select Save after making the necessary changes. Select one of the following 802.11 modes to set the frequency band, then Save. • Auto • 2.4 GHz • 5 GHz • Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 88 It is highly recommended to set the frequency band on the Cisco IP Phone 8800 Series to 5 GHz only when wanting to utilize the 5 GHz frequency band only, which prevents scanning and potentially roaming to the 2.4 GHz frequency band.

  • Page 89: Bluetooth Settings

    PEAP + Server Validation is currently not supported. WEP128 is listed as WEP104 on the Cisco Unified Wireless LAN Controllers. For more information, refer to the Configuring Settings on the Cisco IP Phone 8800 Series in the Cisco IP Phone 8800 Series Administration Guide at this URL: http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides-...
  • Page 90 Select the Bluetooth device after it is displayed in the list. • The Cisco IP Phone 8800 Series will then attempt to pair will attempt to use the pin code 0000. • If unsuccessful, enter the pin code when prompted.

  • Page 91: Mobile Phone Sharing

    Selecting Show detail will display additional details of the Bluetooth device. • Mobile Phone Sharing The Cisco IP Phone 8861 supports mobile phone sharing where a mobile phone can be paired to it. Ensure Hand-free-2-way audio is set to On. •...
  • Page 92 Select Pair once the passkey has been confirmed. • Once paired, then the Cisco IP Phone 8861 will attempt to connect to the Bluetooth enabled mobile phone. • A prompt then will be displayed to select whether the contacts and call history from the Bluetooth enabled mobile •...
  • Page 93 Calls can easily be moved between the Cisco IP Phone 8861 and the Bluetooth enabled mobile phone. • To move a call from the Bluetooth enabled mobile phone to the Cisco IP Phone 8861, simply select the Move audio •...

  • Page 94: Upgrading Firmware

    During TFTP/HTTP server download, the configuration file is parsed and the device load is identified. The Cisco IP Phone 8800 Series then downloads the firmware files to flash if it is not running the specified image already. The Load Server can be specified as an alternate TFTP server to retrieve firmware files, which is located in the product specific configuration section of Cisco IP Phone 8800 Series within Cisco Unified Communications Manager Administration.

  • Page 95: Troubleshooting

    The Cisco IP Phone 8800 Series provides device information, where network status, MAC address and version information is displayed. Browse to the web interface (http://x.x.x.x) of the Cisco IP Phone 8800 Series select Device Information to view this information. Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...

  • Page 96: Network Setup

    The Cisco IP Phone 8800 Series provides network setup information, where network and Cisco Unified Communications Manager information is displayed. Browse to the web interface (http://x.x.x.x) of the Cisco IP Phone 8800 Series then select Network Setup to view this information.

  • Page 97: Device Logs

    This information is also available locally on the phone under Applications > Admin settings > Status > Call statistics. For more information, see the Troubleshooting the Cisco IP Phone 8800 Series chapter in the Cisco IP Phone 8800 Series Administration Guide at this URL: http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides-...

  • Page 98: Wlan Signal Indicator

    Browse to the web interface (http://x.x.x.x) of Cisco IP Phone 8800 Series then select the necessary menu item under Device Logs to view this information. For more information, refer to the Cisco IP Phone 8800 Series Administration Guide at this URL: http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides-...

  • Page 99: Current Access Point

    Current Access Point The Cisco IP Phone 8800 Series will only show the current access point (no neighbor list). To view current access point details go to Applications > Admin settings > Status > Current access point. The Cisco IP Phone 8800 Series is constantly scanning regardless of current signal or call state to discover new access points.

  • Page 100: Call Statistics

    Call Statistics The Cisco IP Phone 8800 Series provides Call statistic information. Restoring Factory Defaults The configuration can be reset to factory defaults by selecting Applications > Admin settings > Reset settings > All settings. A confirmation screen will appear where Reset must be selected to proceed with the factory data reset.

  • Page 101: Capturing A Screenshot Of The Phone Display

    The current display can be captured by browsing to http://x.x.x.x/CGI/Screenshot, where x.x.x.x is the IP address of the Cisco IP Phone 8800 Series. At the prompt enter the username and password for the account that the Cisco IP Phone is associated to in Cisco Unified Communications Manager.

  • Page 102: Additional Documentation

    Cisco IP Phone 8800 Series Data Sheet http://www.cisco.com/c/en/us/products/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-listing.html Cisco IP Phone 8800 Series Administration Guide http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-maintenance-guides- list.html Cisco IP Phone 8800 Series User Guide and Quick Start Guide http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-user-guide-list.html Cisco IP Phone 8800 Series Release Notes http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/products-release-notes-list.html Cisco IP Phone 8800 Series Software http://software.cisco.com/download/navigator.html?mdfid=284729655...
  • Page 103 Cisco Autonomous Access Point Documentation http://www.cisco.com/c/en/us/td/docs/wireless/access_point/12-4-25d-JA/Configuration/guide/cg_12_4_25d_JA.html Cisco IP Phone 8800 Series Wireless LAN Deployment Guide...
  • Page 104 Cisco and any other company. (0809R) The Bluetooth word mark and logo are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Cisco Systems, Inc., is under license.

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