Transfer An Ongoing Call To Yourself As An Executive; Troubleshooting Executive Calls; Executive Assistant Calls - Cisco 8800 Series User Manual

Transfer an Ongoing Call to Yourself as an Executive

Before you begin
One of your assistants is engaged in a call on your behalf.
Procedure
Press the Bridge in softkey on your phone.
Transfer an Ongoing Call to Yourself as an Executive
Dial the service activation code provided by your administrator, or follow the procedure described below to
transfer an ongoing call to yourself.
Before you begin
One of your assistants is engaged in a call on your behalf.
Procedure
Press Call retrieve on your phone.

Troubleshooting Executive Calls

Cannot Join or Transfer a Call
You can only transfer or join a call if there is only one ongoing call for you.

Executive Assistant Calls

If your administrator has added you to an executive's pool of assistants, and you have opted in to the pool,
you share control of the executive's calls with the executive and other assistants in the pool, as described
below:
• You can initiate calls on behalf of the executive.
• When call filtering is on, you receive the executives' incoming calls according to the criteria configured
• After you initiate or answer a call, you can transfer the call to the executive. If the executive does not
• You can join a call that is in progress with an executive.
• You can transfer an ongoing call from an executive to yourself.
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by your administrator. When an executive or another assistant answers a call, you no longer see the call
on your extension.
answer a transferred call, the call may return to you.
Calls