View Calls Logs from Server
View Calls Logs from Server
You can view a separate list for the BroadWorks XSI server call logs, for the local call logs, and for the logs
from Webex cloud server depending on your selection.
The phone does a reverse name lookup against local personal directory when the user navigates the BroadWorks
call log on the phone.
Before you begin
Your administrator adds the Display recents from menu on your phone.
When your administrator enables support to show logs from Webex calls, the Webex option is available in
the Display recents from menu.
Procedure
Step 1
Select a line to view.
Step 2
Press Applications
Step 3
Select Recents.
Step 4
Select Display recents from and choose one of the options.
• XSI Server: Displays call logs stored on and transferred from the server.
• Phone: Displays call logs stored on the phone.
• Webex: Displays call logs stored in the Webex cloud server.
Step 5
Click Set.
You can view all calls, missed calls, received calls, and placed calls list.
Return a recent call
Procedure
Step 1
Press Recents.
If there is a missed call on a line, you can use the Missed softkey on the phone's home screen to access the
Missed calls list.
Step 2
Select the call record that you want to dial.
Step 3
(Optional) Press Edit call to edit the call record.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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When the icon appears in red color, it indicates a missed call.
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Recent Calls