Cisco Headset 500 Series User Manual page 54

Check Your Headset Firmware on On-Premises Phones
Check Your Headset Firmware on On-Premises Phones
You can check your headset software on any supported Cisco IP Phone.
Procedure
Step 1 Press Applications
Step 2
Select Accessories.
Step 3 Highlight Cisco Headset and press Show detail.
Check Your Headset Firmware on Multiplatform Phones
You can check your headset software on any supported Cisco IP Phone.
Procedure
Step 1
Press Applications
Step 2 Select Status > Accessories.
Step 3
Highlight Cisco Headset and press Show detail.
Check Your Headset Firmware on Cisco Jabber
You can check your Cisco headset firmware on Cisco Jabber version 12.8 or later.
Procedure
Step 1
In Cisco Jabber, click the gear icon
Step 2 Under the Speaker slider, click Advanced Settings.
Your headset model, serial number, and current firmware version displays at the top of the window.
Locate Your Headset Serial Number
You can find your Cisco Headset 500 Series serial number in the following places.
• On the outside of the box your headset shipped in.
• Underneath the Cisco Headset 520 Series or Cisco Headset 530 Series inline controller. Scan the QR
Cisco Headset 500 Series User Guide
46
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code to see the headset serial number.
and select Settings > Audio.
Troubleshooting and Maintenance