Honeywell Experion C300 User Manual page 13

C300 Controller module and IOTA replacement ................................................. 211
To replace a non-redundant controller module...................................................................211
To replace a redundant or secondary controller module ....................................................212
To replace a non-redundant controller IOTA board............................................................213
To replace a redundant or secondary controller IOTA .......................................................214
C300 CONTROLLER TROUBLESHOOTING .....................................217
Overview ................................................................................................................. 217
What to do when faults occur............................................................................... 217
Initial checks........................................................................................................... 218
Checking Control Builder error code reference ..................................................................218
Checking faceplate display and LEDs ................................................................................218
Using CTools to capture diagnostic data............................................................................219
Viewing flash log ................................................................................................................220
Viewing release information log .........................................................................................220
Checking server point build log ..........................................................................................220
Checking server point build error log..................................................................................220
Checking error log..............................................................................................................220
Fixing common problems ..................................................................................... 220
Loss of power.....................................................................................................................221
Power-On Self Test (POST) does not complete.................................................................221
Controller display shows -bp- or -ts- ...............................................................................222
Controller display shows -SF- alternating with OK/BKUP .................................................222
One or both FTE LEDs are RED ........................................................................................223
Controller does not synchronize with backup .....................................................................224
Fatal ECC error ..................................................................................................................225
Display shows FAIL............................................................................................................226
Isolated (lonely) Node ........................................................................................................226
Duplicate Device Index setting ...........................................................................................227
Device Index value is zero upon power up.........................................................................228
C300 Controller soft failures................................................................................. 228
IOLINK block soft failures ..................................................................................... 232
Additional status and fault messages ................................................................. 235
Redundancy-related notifications .......................................................................................235
OPM-related notifications - RDNOPMSTATUS parmaeter................................................235
Online diagnostics ................................................................................................. 235
Fault classifications............................................................................................... 235
Hard/Severe Failures .........................................................................................................237
Soft Failures .......................................................................................................................238
Installation-Startup Failures................................................................................................239
R301.1
11/06
Experion C300 Controller User's Guide
Honeywell
Contents
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