Procedures for Using Mid-call Services
Procedures for Using Mid-call Services
The method of initiating and using mid-call services during a call when using SCCP differs according
to mode, which is configured by the Cisco ATA administrator using the ConnectMode parameter (see the
"ConnectMode" section on page
on your Cisco ATA.
The following three modes are used for invoking mid-call services:
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•
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Bellcore Style
The following two procedures are unique to the Bellcore (default) style:
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Bellcore Style Call Transfer Procedure
Perform a hookflash to place the current call on hold and obtain a second dial tone.
Step 1
At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring.
Step 2
You have the following options:
Step 3
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•
Bellcore Style Conference Call Procedure
Perform a hookflash to place the current call on hold and obtain a second dial tone.
Step 1
At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring.
Step 2
You have the following options:
Step 3
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•
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SCCP)
A-4
Bellcore Style, page A-4
Cisco VG248 Style, page A-5
Cisco ATA Style, page A-6
Bellcore Style Call Transfer Procedure, page A-4
Bellcore Style Conference Call Procedure, page A-4
To transfer the call, hang up when the call rings or when the third party answers.
To return to the original call, perform a hookflash before the call rings. If you perform a hookflash
before the third party answers but after the call rings, you also return to the original call.
To add the party to a conference, perform a hookflash after the third party answers.
To return to the original call, perform a hookflash before the call rings. If you perform a hookflash
before the third party answers but after the call rings, you also return to the original call.
Appendix A
5-13). Use the procedures for the mid-services mode that is configured
How to Use Pre-call and Mid-call Services
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