Restarting the Cisco CallManager
Symptom
executable-file upgrade method.
Possible Cause
Recommended Action
Possible Cause
Recommended Action
Symptom
Possible Cause
Recommended Action
Symptom
Possible Cause
Recommended Action
Restarting the Cisco CallManager
If you need to restart the Cisco CallManager after a signaling image upgrade, follow the steps below:
Procedure
Open your web browser
Step 1
Step 2
Access the CallManager administration page:
http://<IP address>/ccmadmin
From the Application menu, select Cisco CallManager Serviceability.
Step 3
From the Tools menu, Control Center.
Step 4
From the Servers list, choose the applicable Cisco CallManager. Select only the Cisco CallManager
Step 5
from the list.
Click the Restart button if available. If this button is not available, click Stop then click Start.
Step 6
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SCCP)
8-4
Voice prompt returns Upgrade failed message. This can only occur if you are using the
You have entered an incorrect IP address.
Enter the correct IP address.
Software image is corrupted.
Upgrade software image.
No dial tone.
No user ID was entered.
Enter the correct user ID.
Incorrect dial tone.
Check the web interface for your DialTone setting. The default is U.S.
Set the correct country DialTone value.
Chapter 8
Troubleshooting
OL-3141-01