NETGEAR D8500 User Manual page 263

AC5300 WiFi VDSL/ADSL Modem Router Model D8500
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If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
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Wrong physical connections
Troubleshooting
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