Quick Tips For Troubleshooting - NETGEAR D8500 User Manual

Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
modem router. If you do not find the solution here, check the NETGEAR support site at
for product and contact information.
The chapter contains the following sections:
•
Reboot the Modem Router From Its Web Page
•

Quick Tips for Troubleshooting

•
Troubleshoot With the LEDs
•
You Cannot Log In to the Modem Router
•
Troubleshoot the Internet Connection
•
Changes Are Not Saved
•
Troubleshoot the WiFi Connectivity
•
Troubleshoot Your Network Using the Ping Utility
on page 249
on page 249
on page 250
on page 252
on page 253
on page 256
on page 256
on page 257
252
17
netgear.com/support