Samsung OfficeServ 7100 Technical Manual page 327

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OfficeServ 7100

TECHNICAL MANUAL

DESCRIPTION:

This MMC is used to define all the in band DTMF codes sent to SLT voice mail ports

for an external VM system. These in band codes can be 0-9, A, B or C, and

performed two functions. Note that this MMC is not used for Samsung in-skin VM

1. CALL AND TYPE INFORMATION

This is a DTMF signaling string sent to a voice mail port when the voice mail port

answers a call. This DTMF information tells the voice mail port what type of call it

is receiving and where the call is coming from. e.g. call has forwarded from

extension 225

2. CALL PROGRESS TONES

These are sent to the voice mail system to provide information about the

progress of the call. e.g. ringback, busy or disconnect.

Most Voice Mail systems can utilize DTMF in band signaling for more efficient

call processing. This MMC has many parameters that can be programmed

according to the type of automated attendant and/or voice mail system

CALL and TYPE INFORMATION

The format of the DTMF data sent to a VM/AA port is as follows:

[CALL TYPE] + [DN1] + [SEPARATOR] + [DN2]

an example of this would be

[FORWARD ALL ] from [ 225 ] on trunk [ 703 ]

Each field can be programmed individually as follows:

EXTENSION FOR DN1: If set to yes, when the voice mail auto attendant system

answers a call the OfficeServ 7100 will send data in the DN1 field indicating that

a station is ringing the VMAA port.

If set to no, when the voice mail auto attendant system answers a call the

OfficeServ 7100 system will not send station data in the DN1 field.

PART 2 APRIL 2007

VM/AA OPTIONS

(NOT USED IN USA)

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