Nokia IP350 - Security Appliance Installation Manual page 93

General Troubleshooting Information
Problems Interfacing to 1483 Devices (Classical IP)
Problem Remote and local devices are not configured for the same VC and
VP value.
Solution Set remote and local devices to the same VC and VP values.
Consult your 1483 device documentation.
Problem Remote and local devices are not in the supported VC range of
the network interface card.
Solution Use
to determine the VC range. Enter the following
ipsctl
command:
ipsctl ifphys:logical interface:max_rxlabel
Problem Encapsulation is not set to LLC/SNAP.
Solution Set encapsulation to LLC/SNAP. Consult your 1483 device
documentation.
Problem The MTU size is not 1500.
Solution The MTU size must be 1500. Nokia does not support larger MTU
sizes.
Appliance Not Receiving Power
Problem Power cord is not properly plugged in.
Solution Check cord. Make sure it is properly seated at both ends.
Problem Power supply not providing power.
Solution Check power source. If there is no power at the source, take
appropriate action such as inserting a new fuse or resetting circuit breaker.
Nokia 60s and 100s Installation Guide 93