Nokia IP350 - Security Appliance Installation Manual page 90

8
Troubleshooting
Note
The problem could be with the slot on the PMC card carrier. Try installing
the NIC in another slot.
Common Ethernet Problems—Connectivity with Attached
Device
Problem No link light.
Solution You might have used the wrong cable. Use a crossover cable
between an 60s and 100s appliance and a host, and a straight-through cable
between an appliance and a hub.
Problem Solid data and activity LED.
Solution You might have set the wrong speed. Verify that the speeds match
on each end of the Ethernet connection (10 Mbps or 100Mbps).
Problem Port not enabled.
Solution Verify from the Interface page in Voyager that the interface port is
configured as active.
Problem High collision rate on the hub.
Solution Disconnect connections one at a time until the problem is
localized to one computer and troubleshoot further.
Unable to Ping Through Appliance—No Connectivity
Between Ports
This section covers connectivity issues that are isolated within an 60s and
100s appliance or network.
90 Nokia 60s and 100s Installation Guide