Mitsubishi Electric MELSERVO-J2S Series Manual page 149

◆ Terms and Conditions of Our Warranty
Before you start using our product, please take time to confirm the terms and conditions of
our warranty, which are as described below.
Period and Scope of Free-of-charge Warranty
During the period of our free-of-charge warranty, if a defect or fault (both referred to "Defect"
from here) occurs to our product, resulting from our responsibility, we, by way of your
distributor or a branch/local office of ours, repair such product free of charge or provide
you with a replacement product. If, however, we are obliged to dispatch our engineer to an
isolated island or any such distant area for a repair, we may charge you for the actual expenses
of dispatching such engineer.
■Period of Free-of-charge Warranty
Our free-of-charge warranty on our product lasts for 1 year after you purchase our product
or after we deliver a product to a location designated by you. The maximum period of our
free-of-charge warranty, however, is 18 months after the production including the transport
and storage period after the shipment by us, which may last for 6 month at the maximum. If
our product is repaired, the period of our free-of-charge warranty on the product does not
exceed the warranty period designated with the product before the repair.
■Scope of Free-of-charge Warranty
(１) The scope of our free-of-charge warranty is limited to the cases where the condition of
use, the method of use, the environment for use, and so forth are normal as stated in the
conditions, the precautions, and so forth described in the manual, on the labels on the
main part of our product, and so forth.
(２) Even during the period of our free-of-charge warranty, the cases listed below are excluded
from the scope of our free-of-charge warranty:
① Defect that is caused from your inappropriate storage and/or handling, carelessness,
mistake, or the like
② Defect that is caused from a modification, repair, or the like made to our product by
you without obtaining our permission
③ Defect that is caused from the use for a purpose other than the purpose intended by us
or caused from the use that is out of the common sense of the industry
④ Defect that is avoidable if a cable, an accessory, or a component is correctly maintained
and/or replaced as instructed in the manual or the like
⑤ Defect that is caused by an event that is not predictable from the level of the science
and technology at the time of shipment by us
⑥ Defect that is caused by an event that is out of the scope of our responsibility such
as an external factor caused by force majeure including a fire, natural disaster including
earthquake, lightning, and storm and flood damage, and so forth
⑦ Any other Defect that is out of the scope of our responsibility and Defect that is
recognized by you as being out of our scope
Period of Our Charged Warrantee after Stopping the Production
We are capable of accepting your request for a charged repair of our product for 7 years after
discontinuation of the production of the product. After production of a product is discontinued,
you are not able to make us deliver the product or a replacement product.
Disclaimer of Warranty for Loss of Opportunity, Secondary Damages, and So Forth
We do not assume any responsibility for any damages that are caused by an event that, regardless
of whether the event occurs within the period of our free-of-charge period or not, do not fall
under our responsibility, for loss of opportunity or loss or inadequacy of profits having
occurred to you caused from Defect of our product, for damages, secondary damages, compensation
for accidents, damages on anything other than our product caused from special circumstances,
regardless of whether such circumstances are foreseen by us or not, and for compensation for
any other business activities.
Alteration in Product Specifications
The specifications described in catalogs, written specifications, technical materials, and
so forth may be altered without prior notice to you.