Internet Access; Wireless Internet Access - Huawei B2368 User Manual

LTE CPE B2368
User Guide

29.4 Internet Access

I cannot access the Internet.
Step 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the
Quick Start Guide and
Step 2 Make sure you entered your service provider's LTE APN information correctly.
Step 3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the
wireless client are the same as the settings in the AP.
Step 4 If you are trying to access the Internet wirelessly, make sure you have enabled the wireless
LAN by the WPS/WLAN button or the Network Setting > Wireless > General screen.
Step 5 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide
again.
Step 6 If the problem continues, contact your ISP.
----End
I cannot access the Internet anymore. I had access to the Internet (with the LTE Device),
but my Internet connection is not available anymore.
Step 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the
Quick Start Guide and
Step 2 Turn the LTE Device off and on.
Step 3 If the problem continues, contact your ISP.
----End
The Internet connection is slow or intermittent.
Step 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.6. If the
LTE Device is sending or receiving a lot of information, try closing some programs that use
the Internet, especially peer-to-peer applications.
Step 2 Turn the LTE Device off and on.
Step 3 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled,
you might consider raising or lowering the priority for some applications.
----End

29.5 Wireless Internet Access

What factors may cause intermittent or unstable wireless connection? How can I solve
this problem?
Issue 03 (2019-01-31)
1.5 Hardware.
1.5 Hardware.
Copyright © Huawei Technologies Co., Ltd.
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