NEC ASPILA EX Feature Manual page 81

Related Features
Operation
Aspila EX Software Manual
Analogue Communications Interface (ACI)
Automatic Call Distribution (ACD)
ACD agents which are logged on can be recorded.
Background Music
ACI software ports cannot be Background Music music sources.
Hotline
An extension cannot have Hotline keys for ACI software ports.
Music on Hold ACI software ports can be Music on Hold music sources.
One-Touch Calling
An extension can have One-Touch Keys for ACI software ports. The gives the extension user:
- One touch access to external music
- One touch External Paging
- One touch loud ringer control
Paging, External
ACI software ports can provide External Paging with control, independent of the External
Paging circuits on the NTCPU PCB.
To call an ACI software port:
1. Press idle CALL key.
2. Dial ACI software port extension number.
OR
Dial ACI Department Group extension number.
OR
Press One-Touch Key for ACI extension or Department Group.
After you call an ACI software port:
• If the port is set for input (Program 33-01-01=1) and a music source is connected, you hear
music.
OR
• If the port is set for output (Program 33-01-01=2) and External Paging is connected, you can
page into the external zone.
OR
• If the port is set for output (Program 33-01-01=2) and a loud ringer is connected, you activate
the loud ringer.
Features 67