NEC ASPILA EX Feature Manual page 274

Description (Cont'd)
Conditions
Default Setting
Programming
260 Features
Multiple Directory Numbers / Call Coverage
Auto Off-Hook Answer and Ringing Line Preference for Call Coverage Keys
An extension's Call Coverage Keys can be programmed to allow the user to simply pick up the
handset to answer a ringing call. So as not to interfere with ringing trunk or Intercom calls, the sys-
tem automatically assigns Call Coverage Key ringing with the lowest answering priority. If multi-
ple Call Coverage Keys are ringing, answering priority is set first by the assigned ring pattern and
then by the key position.
Virtual Extension vs. Ring Groups
As the system does not allow voice mail calls to ring Ring Groups, a virtual extension can be cre-
ated which will allow you to direct calls to more than one extension. When you program a Call
Coverage Key for that extension to ring, the next call can then be answered.
This could allow a voice mail caller to dial the virtual extension and have all the extensions with the
same virtual extension key ring. The system can be programmed as follows:
• Program 11-04, 15-01-01: Assign a virtual extension number and name (example: virtual port
1, extension 5400, Sales).
• Program 15-07: Assign a Call Coverage key (*03) to an extension for the virtual extension
number assigned.
The end user can then simply transfer the call to the virtual extension number (example: 5400). To
allow calls to be queued at the virtual you must place the virtual within a Department Group and
have the user transfer calls to the pilot number, the call is in placed in a queue and will be answered
in turn as soon as the extension is available.
(A.) More than one extension can share the same Multiple Directory Number.
(B.) An extension can have more than one Multiple Directory Number (limited only by the number
of available function keys).
Disabled.
•11-04-01 : Virtual Extension Numbering
Assign extension numbers to virtual extensions (virtual extension ports=1-256).
•15-01-01 : Basic Extension Data Setup - Extension Name
Assign names to virtual extensions.
•15-02-21 : System Telephone Basic Data Setup, Virtual Extension Access Mode
Determine whether an extension's Virtual Extension/Call Coverage Key should be used as a
DSS key to the extension and for receiving calls (0), answering incoming calls and ability to
place outgoing ICM or CO calls (1), or just receiving incoming calls (2).
•15-07-01 : Programming Function Keys
Assign function keys for Multiple Directory Numbers (code *03 + extension number).
•15-08-01 : Incoming Virtual Extension Ring Tone Setup
Assign a ring tone (0-4) to each extension port and virtual extension port assigned to a Multi-
ple Directory Number key. If ringing is enabled for the key in Program 15-09, the key rings
with the tone set in this program. Each port can have one of four different rings.
Aspila EX Software Manual