Transfer Key Can Place Call On Hold - NEC UNIVERGE SV9100 Features And Specifications

This also allows the transferred call to ring over the External Paging (Program 31-05: Universal Night
Answer/Ring Over Page) so that an employee can answer the call from any available telephone.
To enable this feature, the system has a program option, Program 11-15-09: Service Code Setup
Administrative (for Special Access) – Transfer to Trunk Ring Group Code (not assigned at default).
When a call is transferred using this service code, it is transferred to the ring group destination for that
incoming trunk. For example, trunk 2 is in Ring Group 4. When the call is transferred using this service
code, the trunk rings all extensions programmed for Ring Group 4 or rings the External Paging Group for
Ring Group 4, depending on how the system is programmed.
Program 22-04-01: Extension Ring Group Assignment and Program 22-05-01: Incoming Trunk Ring
Group Assignment must be programmed to allow an extension access to the ring groups. If the call is not
answered, it can overflow to the destination defined in Program 22-08-01: DIL/IRG No Answer
Destination.
This service code can also be used with the VRS. This provides the caller listening to the VRS message
with the ability to transfer their call and have it ring the external page. The code the caller would dial is
defined in Program 25-06-02: VRS/DISA One-Digit Code Attendant Setup.

Transfer Key Can Place Call on Hold

While on a call, press Transfer to place the call on hold.
Conditions
An existing call can be transferred into a call with Barge-In enabled.
Unscreened Transfers from voice mail show pre-answer Caller ID information.
With Transfer to Busy Extensions enabled (Program 24-02-01 = 1), Call Forwarding with
Both Ringing offers a unique option. A transferred call waits for either the forwarding or
destination extension to become free. The call goes through to the extension that first
becomes available. If neither extension becomes free in the Transfer Recall Time, the call
recalls the transferring extension.
 With Transfer to Busy Extensions disabled (Program 24-02-02 = 0), you must also set Program
20-09-07 for the extensions COS to 0 to disable call queuing and Program 20-13-06 to set
Automatic Off-hook Signaling to manual.
An existing call can be transferred into a conference call.
Meet Me Paging Transfer allows the user to page a co-worker and have the call
automatically transferred when the co-worker answers the page.
When transferring, an extension user can press a One-Touch key instead of dialing the
extension number.
Serial call allows transferring a call so it automatically returns to the transferring extension
when completed.
When a multiline terminal user is on a call, they can transfer to another station by pressing
a DSS key for that station. It is not necessary to press Transfer to transfer to another
station with a DSS key.
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