Protrudent / Bumpy Paper; Jam; Misfeed Jam - Dell C1765nf Color Laser User Manual

Protrudent / Bumpy paper

Action
1
Clean up the fusing unit.
Load one sheet of paper on the MPF, and then print a solid image all
a
over paper.
Load the printed sheet with the side to be printed on facing down,
b
and then print a blank sheet of paper.
Is the problem recovered?

Jam

NOTE:
In this section, some procedures that use the Tool Box can also be performed using the operator panel or
Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,
see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97.

Misfeed jam

Action
1 Remove the paper from the PSI, and then ensure that papers are
properly inserted on the MPF.
Is the problem recovered?
2a Use thick paper that is 216 gsm or less.
Is the problem recovered?
2b Use thin paper that is 60 gsm or more.
Is the problem recovered?
350
Troubleshooting
Yes No
The task is complete. Contact Dell.
Yes No
The task is complete. Proceed to the action
corresponding to the
type of the print media
being used:
• Thick - 2a
• Thin - 2b
• Envelope - 2c
If performing manual
duplex printing, go to
action 2d.
If using paper other
than the above or if not
performing duplex
printing, go to action
2e.
The task is complete. Go to action 3a.
The task is complete. Go to action 3a.