Dell C1765nf Color Laser User Manual page 342

Problem
Print media misfeeds or multiple feeds
occur.
The envelope is creased after printing.
Page breaks in unexpected places.
Print media does not stack neatly in the
output tray.
Printer does not duplex pages.
340
Troubleshooting
Action
Check the interface of your printer from the
Determine the host interface you are using. Print a panel settings page to verify
that the current interface settings are correct. Refer to "Printing a Report/List
Using the Operator Panel" on page 175 for details on how to print a panel settings
page.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Sizes" on page 208 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides are adjusted correctly.
Ensure that the Priority Sheet Inserter (PSI) is securely inserted.
Do not overfill the print media sources.
Do not force print media into the PSI or the Multipurpose Feeder (MPF) when
you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are
using. See "Loading Print Media" on page 211 for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load a print media source only when it is empty.
Ensure that the envelope is loaded as instructed in "Loading an Envelope in the
Multipurpose Feeder (MPF)" on page 216 or "Loading an Envelope in the Priority
Sheet Inserter (PSI)" on page 221.
Increase the setting for Time-Out in the Printer Settings menu in the
Dell™ Printer Configuration Web Tool.
Turn the print media stack over in the PSI and MPF.
Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the
Paper/Output tab in the printer driver.
Admin Menu .