Shared Call Appearances; Personal Directory; Caller And Called Name Matching - Linksys SPA921-NA Administrator's Manual

900 series
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Chapter 3
Managing Linksys 900 Series IP Phones

Shared Call Appearances

The 900 Series phone supports shared call appearances in association with a Broadsoft
application server. An extension can be shared by two or more stations. All call appearances
on a shared extension are shared. At any given time, each station sharing a call appearance can
monitor the state of the call appearance. A station can select a share call appearance to make a
call only if the call appearance is not being used by another station. All stations ring on an
inbound call to the shared call appearance extension. Whoever picks up the call first takes the
call. When a call is placed on hold by one station, it can be resumed from another station
sharing the same call appearance.

Personal Directory

A directory entry consists of the following information:
Up to 100 entries can be stored in the 900 Series phone. An entry can be added or edited from
the phone GUI or on the web page or through remote provisioning. To do this from the web
page or through remote provisioning, you specify the value as a DirEntry script. To view or edit
the personal directory via the phone web interface, use the link http://ip_address/pdir.htm The
user can invoke the Directory menu on the phone in 2 ways:
The user can add a new entry to the Directory by selecting the New Entry option (the first item)
on the Directory menu and press add. To modify or delete an existing item, highlight the
corresponding entry and press edit or del. When trying to delete an entry, the phone prompts
the user for confirmation before proceeding.
The user can copy an existing directory entry to create a new entry. To do this, high light the
entry you want to copy and press copy. Then highlight the New Entry option and press paste.
The user can edit the new entry and then press save to save the entry. The user can also save a
call log entry into the directory. To do this, select a call log entry and press save. Then edit the
entry if needed, and press save to save the new entry in the directory.

Caller and Called Name Matching

When making an outgoing call, the 900 Series phone tries to find the dialed number in the
personal directory first, then from the missed call log, and finally from the answered call log.
If a match is found and the name field is present in the matched entry, it is shown on the call
screen as the called peer name. For incoming calls, 900 Series phone tries to find the caller
phone number in the personal directory. If a match is found and the name field is present in the
matched entry, it replaces the current caller ID name and is shown on the call screen as the
Document Version 3.0
Name
Phone number or (SIP) URL
Ring Tone
Press the Menu button and select Directory
Press dir when not already in a Menu display
Linksys 900 Series IP Phone Administrator Guide
Using Call Features
3-17

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