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Chapter 2
Messages and Recovery Procedures
Error Message STORM_CONTROL-3-SHUTDOWN: A packet storm was detected on [chars]. The
interface has been disabled.
SUPERVISOR Messages
This section contains the supervisor ASIC message. This ASIC controls the CPU and the switch send
and receive ports.
Error Message SUPERVISOR-3-FATAL: [chars].
SUPQ Messages
This section contains the supervisor queue messages. These messages are related to CPU send and
receive queues.
Error Message SUPQ-3-THROTTLE_CPU_QUEUE: Invalid application ID [dec] used for
throttling.
OL-9641-01
This message means that the amount of traffic detected on the interface has exceeded
Explanation
the configured threshold values. Since the interface is configured to shutdown if a packet storm
event is detected, it has been placed in an error-disabled state. [chars] is the affected interface.
You can enable error-disabled recovery by using the errdisable recovery
Recommended Action
global configuration command to automatically re-enable the interface. You should determine and
fix the root cause of the excessive traffic on the interface.
This message means that an internal error occurred in the supervisor ASIC. [chars] is
Explanation
the detailed error message.
Copy the message exactly as it appears on the console or in the system log.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
This message means that an application has passed an invalid application ID for throttle
Explanation
check. [dec] is the internal application identifier.
Copy the message exactly as it appears on the console or in the system log.
Recommended Action
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
Message Traceback Reports" section on page
1-4.
1-4.
Cisco ME 3400 and 2400 Ethernet Access Switch System Message Guide
SUPERVISOR Messages
"Error
"Error
2-67
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