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If your WiFi device finds your network but the signal strength is weak, check these
conditions:
• Is your router too far from your WiFi device or too close? Place your WiFi device near
the router but at least 6 feet (1.8 meters) away and see whether the signal strength
improves.
• Are objects between the router and your WiFi device blocking the WiFi signal? Install
your router as close to the center of your home as possible. Avoid installing the
router in your kitchen, basement, or under stairs. Kitchen appliances and obstructions
like walls or floors can create interference that impacts your WiFi performance.
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Troubleshooting
Nighthawk WiFi 7 Tri-Band Router Model RS700
210
User Manual
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