Make A Priority Call; Answer A Priority Call - Cisco 8800 Series User Manual

Calls
Table 7: Multilevel Precedence and Preemption Priority Levels
MLPP icon

Make a Priority Call

To make a priority call, you might need to sign in with your special credentials. You have three chances to
enter these credentials, and you're notified if you've entered them incorrectly.
Procedure
Step 1 Pick up the handset.
Step 2 Press PrecLevel.
Step 3 Select a priority level for the call.
Step 4 (Optional) Enter your credentials on the authorization screen.
Step 5 Enter the destination number.
You see the precedence level icon on the phone screen and you hear the precedence ringback tone.

Answer a Priority Call

If you hear a special ring that's faster than usual, you are receiving a priority call.
Procedure
Press the flashing amber session button when you hear the special ringtone for a precedence call.
Priority Level
Level 1—Priority call
Level 2—Medium priority (Immediate) call
Level 3—High priority (Flash) call
Level 4—Flash Override
Level 5—Executive Override
Make a Priority Call
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