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Appendix B Fault Tracing
No Alarm and Event in the Subscriber System
If there are no Alarm and Event from the provider system in the subscriber, check
the following:
1.
2.
3.
4.
Alarm with Object GUID Instead of Object Name
Alarms from objects that has been uploaded, but later not uploaded will be
presented as object GUID instead of the object name. To correct this the Remote
System object representing the provider has to be deleted and a new configuration
and upload to be executed.
Failed to Deploy Graphic Display
If a graphic display is failing when doing deploy (finalize) check the following
things:
1.
2.
3.
4.
No System Alarm in the Provider System
If there is no System Alarm when the connection to the provider system is broken,
check the following to configure the System Alarm:
3BSE037076-510 D
Is the connection to the provider up and running?
Is the object generating the alarm uploaded to the subscriber system? If not,
make sure to upload it, because alarms from objects not uploaded will not be
shown in the alarm list.
Check the service providers for the Alarm Manager, and Event Collector in the
Service structure on the subscriber node. Are they all working correct?
Check the service providers for the Alarm Manager and Event Collector in the
Service structure on the provider node. Are they all working correct?
Is it possible to deploy the graphic display in the provider?
Are all referenced graphic elements uploaded?
If the graphic display contains composite display elements, are they explicitly
uploaded to the control structure?
Does the display or display element contain user written Visual Basic code that
requires a specific environment to work.
No Alarm and Event in the Subscriber System
109
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