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Chapter 5
Troubleshooting
5.4 System-Wide Problems
Table 5-2
Table 5-2
System-Wide Problems
Symptom
System fails to come up.
OL-2365-01
offers suggestions for problems that affect the entire Cisco 6260 system.
Steps to Take
Check the Power LED on the NI-2, the Status LEDs on the line cards, and the Input OK LED
1.
on each PEM. If all LEDs are off, or if the red Out Fail LED on either PEM is on,
troubleshoot the PEMs. See the
2.
If any green LEDs are on, the system has power. Check the STATUS LED on the NI-2 card.
If the STATUS LED is off, refer to the
If the Cisco 6260 is set to boot from a remote device over the network, make sure the remote
3.
device is up, that its network connection is solid, and that it contains the boot file. (The
Cisco 6260 tries to boot over the network for a configured period, usually 5 to 15 minutes.
If it is unable to boot over the network, it will eventually boot from bootflash.)
Try to establish a console connection to the Cisco 6260. If you cannot connect, see the
4.
steps for the symptom
page
5-4.
5.
If you achieve a console connection
–
Examine the command prompt. If the prompt says
flash memory, in bootflash, in an incorrectly set boot configuration register, or in an
incorrect file name in a boot system command in the startup-config file. Refer to the
Configuration Guide for Cisco DSLAMs with NI-2 for information on setting and
interpreting configuration registers, configuring flash memory, and editing the
startup-config file.
To select an image to boot the system from flash, enter dir flash:. In the resulting
display, find the name of the software image. Then enter boot flash:imagename,
replacing imagename with the name of the software image. The system boots
from flash.
If you see a normal Cisco IOS prompt, which usually contains the name of the system
–
, enter show oir status. If the results indicate that the card is loading
(default is
)
c6260
software, wait a few minutes for the port to come back up.
"Alarms" section on page
"NI-2 Card Problems" section on page
You cannot establish a console or Telnet connection to the system.,
Cisco 6260 Hardware Installation Guide
System-Wide Problems
5-17.
5-8.
, the problem could be in
rommon 1>
5-3
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