Cancel Transfer; Ending A Conference Call; Park And Retrieve A Call Using Park - Cisco 6921 User Manual

3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Transfer button or hang up the handset.
4. If the transfer fails, press the Resume soft key to return to the original call.

Cancel Transfer

1. To cancel your consult call-transfer attempt:
Press the Cancel soft key.
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Note In the Cisco Unified Communications Manager Express mode, Cisco IP phone models 6921 and 6941 only supports
one call per button. It is recommend to configure the Cisco IP phone models 6921 and 6941 dn as dual-line dn and the
huntstop channel under the dn. The second channel on the dn can only be used for call transfer or conference.
Establish a Conference Call
To create a three-party conference call:
1. During a call, press the Conference button to open a new line and put the first party on hold.
2. Place a call to another number.
3. Press Conference button again to add the new party to the call.
To establish a conference call between two- and three-party calls to a Cisco Unified IP phone, one active and the other on hold:
• Press the Conference button on the Cisco Unified IP phone.
Your system administrator must have configured the system for three-party or eight-party ad-hoc conferences.
Note

Ending a Conference Call

To end the conference call:
• Hang up the handset, or press the Cancel soft key.
Note Depending on the configuration when the conference call initiator disconnects, the conference call terminates.
Alternate Methods to End a Conference Call
Call initiators can one of the following methods (functionality will vary according to your system configuration):
• To end the conference and remain connected to the most recent call, press the Conference button. The older call is placed
on hold.
• To disconnect from the conference, hang up the handset. The other parties remain on the conference call.

Park and Retrieve a Call Using Park

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on
the system.
Contact your system administrator for your call park slot number.
Note
To park a call and retrieve a call:
1. During a call, press the Park soft key, then hang up.
For the duration of the call, your phone displays the call park number where the system stored the call.
2. Retrieve the call from any other Cisco Unified IP Phone in your network by entering the call park number.
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