Transfer A Call - Cisco 6921 User Manual

Edit Number From Call History
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. Highlight the call you want to edit.
5. Press the EditDial soft key (you may need to press the more soft key first).
6. Press the Forward Arrow soft key to move the cursor to the right and press the Backward Arrow soft key to move the cursor
to the left.
7. Press the Back Delete soft key
8. Press the Dial soft key to dial the edited number.
9. Press the Back
Clear Call History
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. Press the Clear soft key (you may need to press the more soft key first).
5. Press the Delete soft key to delete the Call History screen, or press the Cancel soft key to go back to the Call History screen.
Delete Call Record From Call History
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. Highlight the call you want to delete.
5. Press the Del Call soft key (you may need to press the more soft key first).
6. Press the Delete soft key to delete the call, or press the Cancel soft key to go back to the
Call History screen.

Transfer a Call

To transfer a selected call to another number, you can use direct transfer or consultative transfer:
Blind Transfer
Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring
the call).
To make a direct transfer:
1. During a call, press the Transfer button
2. Dial the number to which you want to transfer the call.
3. Press Transfer button
Consultative Transfer
Redirects the call after first allowing you to speak to the transfer recipient.
To make a consultative transfer:
1. During a call, press the Transfer button
2. Dial the number to which you want to transfer the call.
button.
to delete numbers.
soft key to return to the Call History screen.
button.
button.
. The call is placed on hold.
again.
. The call is placed on hold.
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