Phone Applications; Listen To Voice Messages; Retrieve Voice Messages; Transfer Call To Voice Mail - Cisco 6921 User Manual

• Listen for a stutter tone from your handset, headset, or speakerphone when you place a call.
The stutter tone is line-specific. You hear it only when using the line that has a waiting message.
You can configure the audible message indicator using your User Options web pages.

Listen to Voice Messages

There are two ways you can listen to voice messages:
• Press the Messages button
• Press a line button, then press Messages to hear only the voice messages for that line.

Retrieve Voice Messages

To retrieve voice messages:
• Press the Messages button
• Press a line button, then press Messages to hear only the voice messages for that line.
Note When you have one or more new messages, the message-waiting indicator (MWI) on your handset is lit. The MWI
works only if the MWI is configured on your phone.

Transfer Call to Voice Mail

• Press TrnsVM.

Forward All Calls

To forward all incoming calls to another number:
1. Press the Fwd All soft key. You hear a confirmation beep.
2. Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that
number. Remember to include locally required prefix numbers.
The phone display is updated to show that calls will be forwarded.
3. To cancel call forwarding, press the Fwd Off soft key.

Phone Applications

Phone applications allow you to access the following:
• Call History
• Preferences
• Services
• Phone Information
• Administrator Settings (For system administrators only.)

Set Up Speed-Dial Buttons

Speed dial features allow you to place a call by pressing a line button or selecting a phone display item. You can set up speed
dial features on your User Options Web pages.
1. Sign in to your User Options Web pages.
2. Select User Options > Device.
3. Select a phone from the Name drop-down menu.
4. Click Speed Dials.
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to listen to voice messages left on any line.
to listen to voice messages left on any line.