View Call History - Cisco 6921 User Manual

Cisco unified ip phones 6921 and 6941 for cisco unified communications manager express version 8.0 (sccp)
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Search for and Dial a Contact while on a Call
1. Press the Contacts button
2. Press the Personal Directory or Corporate Directory soft key, then press the Select button.
3. For Personal Directory, enter the User ID and PIN, press the Submit soft key or press Cancel to return to exit.
4. For Corporate Directory, select any of these criteria to search for a co-worker:
First name
Last name
Number
5. Enter the information, then select Search > Dial.

View Call History

1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. Press the Exit soft key to return to the Call History screen.
View Call Record Details
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. Select a call record and press the Details soft key (you may need to press the more soft key first).
5. Press the Back
Filter Call History
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
1. Select All Lines or the line that you want to view.
2. Press the Missed soft key.
The Call History screen displays only the missed calls on the selected line.
3. To view all calls in the Call History screen, press the All Calls soft key.
4. Press the Exit soft key to return to the Call History screen.
Place a Call from Call History
1. Press the Applications
2. Select Call History. (Use the Navigation bar and button to scroll and select.)
3. Select All Lines or the line that you want to view.
4. From the Call History screen, highlight the call you want to dial and do one of the following:
Press the Call soft key.
Press the line key.
Pick up the handset.
Press the speakerphone or headset button.
16
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button.
button.
soft key to return to the Call History screen.
button.
button.

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