Voicemail Things To Know Up Front; To Change Your Greetings; To Check Your Messages; Available Documentation - Cisco 6945 User Manual

Cisco 6945 Phone and Voicemail User Guide

Voicemail Things To Know Up Front

The message indicator on your phone is a lit red light at the top of your handset and an envelope icon
appearing on the screen of your phone.
The first time you connect to your message inbox you will be prompted to enter your PIN followed by
the # sign. Your initial PIN is 123456. Following that you will asked to enroll in the system which includes
changing your PIN and recording your name.
630-752-2222 is the off-campus message access number. When you hear the greeting, press the "*"
(star) key, then enter your ID (your phone extension) and your PIN to access your mailbox.
You can now have multiple greetings.
o Standard Greeting – this greeting plays at all times unless one of the following greetings is
enabled
o Alternate Greeting – when enabled this greeting overrides all other greetings and is typically
used for extended absence notices like vacation.
o Busy Greeting – when enabled this greeting plays only if both line instances of your primary
extension are busy
o Closed Greeting – when enabled this greeting plays during none business hours

o Internal Greeting – when enabled this greeting plays for calls received from other co-workers on
the Cisco phone system. Outside calls still hear the Standard greeting.
o Please Note: Recording a greeting does not automatically enable it
You can use the telephone keypad or voice commands to navigate menus

Available Documentation

Please refer to the Telephone Support web page
(http://www.wheaton.edu/Academics/Services/Computing-Services/Employees/Telephone-Support) for
all relevant documentation.
The Basics

To Change Your Greetings...

o Log in to your account by pressing the Messages button on your phone
o Select Setup Option (option 4) and then Change Greetings (option 1)

To Check Your Messages...

o Log in to your account by pressing the Messages button on your phone
o Select Option 1
Revised 1/30/2013
Wheaton College
Business hours are pre-defined as Monday – Friday, 8am – 5pm
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