General Things To Know Up Front; The Basics; To Place A Call; To Answer A Call - Cisco 6945 User Manual

Cisco 6945 Phone and Voicemail User Guide

General Things To Know Up Front

To dial off-campus, simply dial 1 + area code + number.
In an emergency you can dial:
o 5911 to reach Public Safety
o 911 to reach DuPage Public Safety Communications (DU-COMM)*
* IMPORTANT: If you accidently dial 911 DO NOT hang up. Simply wait on the line until they answer and
inform them that you misdialed. If you hang up, they will try to call you back to confirm there is no
emergency. If you don't answer, they will send a police officer to investigate.
When you put someone on hold they will hear music. The important thing to remember here is that if
you are on a conference call and you press the hold button, everyone else on that conference call will
hear your hold music, interfering with their conversation.
For More Information
For more information, please refer to the Telephone Support web page:
(http://www.wheaton.edu/Academics/Services/Computing-Services/Employees/Telephone-Support).
Help sheets are provided which explain voicemail, speed dialing, conference calling, how to edit a phone
menu tree, how to set up a wireless headsets, etc.

The Basics

To Place a Call...

o Simply lift the handset and dial, or
o Press the speakerphone button and dial, or
o Press the New Call softkey on the bottom of the screen and dial, or
o Dial the number first and press the Call softkey or Speakerphone button, or
o Dial the number first and lift the handset

To Answer a Call...

o Simply lift the handset, or
o Press the speakerphone button, or
o Press the Answer softkey on the bottom left of the screen
To Place a Call on Hold...
o Press the Hold button
o To resume the call, tap the flashing green line button.
Revised 1/30/2013
Wheaton College
Page 2