Direct Voicemail Transfer; Call Waiting Service: Answering A Second Incoming Call; Placing A Conference Call; Call Forwarding - Cisco 525 End 2012 User Manual

Direct Voicemail Transfer

This feature allows you to send a caller directly to a user's voicemail box bypassing the user's ring cycle and instantly plays their
recorded greeting.

Press the Transfer soft key

Enter *55, followed by the voicemail extension and the # key.

Call Waiting Service: Answering a Second incoming call

If you are on a call when a second call comes in, you will hear a call-waiting tone and, or, see a flashing indicator light on the handset rest,
depending on the configuration of your phone.
To answer the new call on the same line, use the following method:

Use the navigation button to select the call

Press Answer to answer the call. The call on the other line is automatically put on hold
To return to the original call, use the following method:

Use the navigation button to reselect the call

Press Resume to reconnect to the call

Placing a Conference Call

Basic Conferencing / 3 way
Step Action
1 Call the first party then press the conf soft key.
2 Call the second party, when the second party answers press the conf soft
key to join all parties.
3 To end the conference call, hang up.

Call Forwarding

Step Action
1
Press the Forward soft key
Enter the number where you would like to forward your calls and press the
2
dial soft key
3 To deactivate forwarding service, press the Clr Fwd soft key

Do Not Disturb

Step Action
1 Press the DND soft key. Callers will go directly to the user's Busy greeting.
2 Press Clr DND soft key to deactivate service.
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