Cisco 6945 User Manual

Cisco 6945 User Manual

Phone and voicemail
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Cisco 6945 Phone and Voicemail User Guide

Phone Features

1. Handset light strip
2. Phone display
3. Programmable feature buttons
4. Softkey buttons
5. Transfer button
6. Conference button
7. Hold button
8. Navigation bar and Select button
9. Headset button
Revised 1/30/2013
Wheaton College
10. Speakerphone button
11. Keypad
12. Mute button
13. Volume button
14. Messages button
15. Applications button
16. Contacts button
17. Handset
Page 1

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Summary of Contents for Cisco 6945

  • Page 1 Wheaton College Cisco 6945 Phone and Voicemail User Guide Phone Features 1. Handset light strip 10. Speakerphone button 2. Phone display 11. Keypad 3. Programmable feature buttons 12. Mute button 4. Softkey buttons 13. Volume button 5. Transfer button 14. Messages button 6.
  • Page 2 Wheaton College Cisco 6945 Phone and Voicemail User Guide General Things To Know Up Front To dial off-campus, simply dial 1 + area code + number. In an emergency you can dial: o 5911 to reach Public Safety o 911 to reach DuPage Public Safety Communications (DU-COMM)* * IMPORTANT: If you accidently dial 911 DO NOT hang up.
  • Page 3 Wheaton College Cisco 6945 Phone and Voicemail User Guide To Transfer a Call… o Press the Transfer button on your phone, dial the number to transfer to, then…  Press the Transfer button again to release the call, or ...
  • Page 4 Call Park - The Call Park feature allows you to place a call on hold, so it can be retrieved from another phone. The retrieving phone must also be on the Cisco phone system. If you are on an active call at your phone, you can park the call to a call park extension by pressing the Park button on the bottom of the screen.
  • Page 5 Wheaton College Cisco 6945 Phone and Voicemail User Guide Call PickUp – The Call PickUp feature allows you to answer an incoming call within your own group or a different group. There are different methods to pick up a call, depending on your group assignment and the permissions you have been given.
  • Page 6 Wheaton College Cisco 6945 Phone and Voicemail User Guide Missed Calls – This feature will display a list of all the calls you missed regardless of whether or not they left a message. o A number will appear within parenthesis just to the right of your line number indicating the number of missed calls o To view your missed calls, press the Applications button and then select Call History.
  • Page 7 Business hours are pre-defined as Monday – Friday, 8am – 5pm o Internal Greeting – when enabled this greeting plays for calls received from other co-workers on the Cisco phone system. Outside calls still hear the Standard greeting. o Please Note: Recording a greeting does not automatically enable it...
  • Page 8 Wheaton College Cisco 6945 Phone and Voicemail User Guide Listening to a message o While listening to a message you can press the following keys to change how the message is played. o Press 4 to slow down the message...
  • Page 9 Wheaton College Cisco 6945 Phone and Voicemail User Guide New Stuff Please note that the features listed below are optional and are not required for basic voicemail operations. Cisco Personal Communications Assistant Web Tools… o Accessed by going to http://voicemail.wheaton.edu...

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