VOICE MAIL Setting up Voice Mail for the First Time: You can enter up to three numbers per entry. Home, Work and Mobile. Do Press the messages key on your phone. not forget to add the outside access code 9. For example; Anne Weston Follow the recorded instruction to record your name, record your below is programmed with 92819538899 where 9 is the outside line access greeting(s), and reset your password. Wait until the system tells you that code. you have completed enrollment before hanging up. Directory: You can also search a user’s phone number and create a contact by logging into the web. To search for entries in the Phone direcotry; follow instructions below: Click on Directory Tab. Accessing Voice Mail: From Your Internal Phone: Press the messages button on your phone and enter your password followed by the # key. Select option 1 for new messages. From Another Internal IP Phone: Press the messages button on any IP phone. When prompted for a password, press the * key. ...
You’ll be prompted for your ID (extension) and # key, then your password followed by the # key. To configure entries in contacts; follow instructions below: Unified Messaging (voicemails in Inbox) Click on Contacts Tab Your voice messages will appear in your Inbox and will contain a WAV file Click Add New to add a new entry. attachment with the recording. You play a voice message by opening the attachment. If you would like to forward the voicemail to someone, simply forward the email. Voice Mail Features: Option 4 ‐ Setup Options Option 1 – Greetings ‐‐ There are three greeting options for you to Fill out information and assign a Speed Dial if needed. choose from: Standard, Closed, Alternate,. Option 2 – Messaging Settings – message notification, menu style, edit private lists. Option 3 – Personal Settings – change password, change recorded name, change directory listing. PHONE CONTROLS Mute a call: Press the Mute button. To turn off mute, press Mute again or lift the handset. ...
Page 4
Press the up or down volume key located on the lower right hand side of the phone to increase or decrease the ringing volume or listening volume. After adjusting the listening volume, you will be prompted to save the new setting. Change the ring type: Press the Settings button. Select Preferences. Select Ringtone. Use the scroll key to select a ring type. Press the Play soft key to hear a sample of the selected ring type. Press Set and then press Apply to save your selection. Exit the directory menu. Contacts: DIRECTORIES Contacts are available on your IP Phone and can be created via the web GUI. Call History: Follow instructions below to program your contacts. To view them on your IP You may view Missed, Received and Placed Calls by pressing the phone; press the Directories Button, then Personal Directory. When prompted to Directories button. login; use the same username and PIN that you used to login to the CCM User To view Missed Calls, press the Directories button, Select the missed calls Page (for example; JDoe and 123321). directory display the missed calls list. ...
To speed dial a Missed, Received, or a Placed call: Press the directories button. Use the scroll keys to select desired call history option on the Directory menu. Use the scroll keys to select the number you want to speed dial. Press the Dial soft key to speed dial the selected extension To dial an external number ‐ Press the More button, then Edit Dial soft key. Press the up arrow on the blue toggle button and enter a “9” then the Dial soft key to call an external number, “9” and “1” for long distance. Personal Directory: Press the Directories button Use the navigation button or press 4 to select the Personal Directory Log in to the directory using your user ID and PIN. Search for your personal entries. Press Dial soft key to dial the selected number Note: Personal Directories are setup in the UCM User Options Menu. Instructions are later in the presentation. Corporate Directory: Press the Directories button Use the Navigation button or press 5 to select the Corporate Directory To Remove a Speed Dial Use the Navigation button to enter the Last, First or Number fields Simply select the “+” next to the speed dial and remove the search option, and press the Search soft key to find your selection ...
Page 6
Place a call: Lift the handset and dial the number. Press a line button and dial the number. Press the Speaker button and dial the number. Press the NewCall soft key and dial the number. Answer a call: Lift the handset. Press the line button associated with the call. Press the Answer soft key. End a call: Hang up the handset. Press the Speaker button. Press the EndCall soft key. Place a call on hold: While on a call, press the Hold key. To return to the call, press the Resume soft key. If multiple lines are on hold, use the scroll keys to select the desired line before you press Resume. Redial the most recently dialed number: Lift the handset and press the Redial soft key, or simply press the Redial soft key to activate the speakerphone. Forward All Calls: To forward all calls to another extension: ...
Change between handset and speakerphone during a call: To move a handset call to speakerphone, press the Speaker button and hang up the handset. Check the Forward all calls and either enter the phone number including To move a speakerphone call to your handset, lift your handset. the 9 to dial out, or select the voicemail option from the dropdown menu. Call Transfer: To transfer without talking to the transfer recipient: During a call, press the Transfer button. This places the call on hold. Dial the transfer recipient’s number. Press Transfer again. To talk to the transfer recipient before transferring the call: During a call, press the Transfer button. Dial the transfer recipient’s number. If the recipient accepts the transferred call, press Transfer. Speed Dials & Abbreviated Dialing: If you decide you do not want to complete the transfer, press Cancel, Speed Dials then Resume to return to the original call. To Add a Speed Dial Transfer a call directly into voicemail: Under General Settings on the Home page choose the button press the During a call, press the Transfer button. This places the call on hold. ...
Page 8
Conference Calls: Accessing Cisco Phone User Options via the Web Browser: To place a conference call: During a call, press the Conference button. This will automatically select The Cisco User Options Web Browser Page allows the IP Phone users to manage their phone via an internet browser. Users can forward calls, configure speed a new line and place the other party on hold. dials, and configure personal address book entries for their phone. Place a call to another person. When the call connects, press Conf soft key to add this person to the Using your browser, go to http://myphone.coastalbend.edu/ucmuser conference call. (hint: save as favorite after logging in). Repeat the first three steps to add people to the conference call. Enter your user name and password (example user name: JDoe for John Doe) and use your network password. Conference List: Displays the list of callers on a conference call, with the ability to select and remove callers from the conference call. To Activate Conference List: While on a Conference Call, press the Details softkey. You can then highlight the caller you want to disconnect from by pressing the Remove softkey. ...