Upgrading The System Software - Cisco TelePresence SX20 Quick Set Administrator's Manual

Cisco TelePresence SX20 Quick Set
AdministrAtor guide
Table of contents Introduction
Upgrading the system software
From the Upgrade Software page you can initiate software
upgrades and add a release key and option keys.
Software versions
This video conference system is using TC software.
NOTE: Contact your system administrator if you have
questions about the software version.
Software release notes and upgrade files
For a complete overview of the news and changes, we
recommend reading the Software Release Notes (TC5).
Go to:
http://www.cisco.com/en/US/products/ps11424/
tsd_products_support_series_home.html
Downloading new software
For software download, go to:
http://www.cisco.com/cisco/
software/navigator.html
Release key
The release key is required to be able to use the released
software. A new release key is required for every major
software release (e.g. from TC4.x to TC5.x).
Contact your Cisco representative to obtain the release key.
Option keys
Option keys allow for extended functionality of the system.
The keys are required to activate the optional functionality. You
may have several option keys in your system.
The available options are:
• Premium resolution
• MultiSite
• Dual display
Contact your Cisco representative to obtain the option keys.
D14908.01 SX20 Administrator Guide (TC5.1) | 2012 FEBRUARY | © 2012 Cisco Systems, Inc. All rights reserved.
Web interface Web interface Advanced settings
1. Add the release and option keys
Contact your Cisco representative to obtain the required
key(s). To add a release key and one or more option
keys, complete the following steps:
i. Enter the Release Key and press Add. Key format:
"1TC005-1-0C22E348" (each system has a unique
key).
Maintenance
Software Upgrade
Certificate Management
Audit Certificate
User Administration
Restart
Factory Reset
Appendices
2. Upgrade the software on the codec
i. Before you can start the upgrade you must download
the software upgrade file. The file format is
"s52010tc5_1_0.pkg" (each software version has a
unique file name).
ii. Press
iii. Press
ii. Enter the Option Key and
iv. Allow the installation process to complete. It may take
press Add. Key format:
up to 30 minutes. You can follow the progress on the
"1N000-1-AA7A4A09"
web page.
(each system has a unique
The system reboots automatically after the installation,
key).
and the connection to the web interface is lost.
iii. If you have more than one
If you want to continue working with the web interface
option key, repeat step ii
you must re-establish the connection and sign in
for all of them.
anew.
Browse... and select the .PKG file.
Upgrade to start the installation.
www.cisco.com
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