Place A Call With A Speed-Dial Button; Place A Call With A Speed-Dial Code; Transfer; Transfer A Call To Another Number - Cisco 6961 - Unified IP Phone Standard VoIP Software Manual

Place a Call with a Speed-Dial Button

(Before you can use speed-dial buttons on your phone, you must set up speed dial on your User
Options Web pages.)
To place a call, press a speed-dial button

Place a Call with a Speed-Dial Code

(Before you can use speed-dial codes on your phone, you must set up the codes on your User Options
Web pages.)
To place a call, enter the speed-dial code and press the SpeedDial softkey.

Transfer

Transfer allows you to redirect a connected call from your phone to another number.
You can use Transfer or Direct Transfer:
• Transfer allows you to redirect a single call to another number that you specify.
• Direct Transfer allows you to connect two calls on two different lines to each other (without
remaining on the line yourself).
Before completing a transfer procedure, you can press the Cancel softkey to cancel the procedure or
you can press the Swap softkey to toggle between calls, allowing you to speak privately with each
party.

Transfer a Call to Another Number

1. Verify that you are on an active call (not on hold).
2. Press the Transfer button
3. Enter the transfer recipient's phone number (or press a speed dial button).
4. Wait for the recipient to answer. (Or, skip to Step 5 while the call is ringing.)
5. Press the Transfer button again.
The transfer is complete.
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)
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Calling Features
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