View multiple shared lines in use
However, if the privacy settings on the phone of the person who first answered the call are on, no one else
can pick up the held call.
Procedure
Step 1
Access the Cisco Phone
Step 2
Tap RESUME on the Shared line is in use notification.
View multiple shared lines in use
When multiple shared lines are in use on a phone, you can see the message Shared line has multiple active
calls from the Cisco Phone
Procedure
Step 1
Access the Cisco Phone
Step 2
Tap SHOW ALL on the Shared line has multiple active calls notification.
Enable privacy on a shared line
If you have a shared line on your phone, you can enable privacy settings so that if you answer a call, your
coworkers who share the line can't:
• Join the call through CBARGE or RESUME.
• See who is on the call.
This privacy feature is useful if you are expecting a private call to a shared line. When enabled, a check mark
appears next to the Privacy feature in the Cisco Phone
Procedure
Step 1
Access the Cisco Phone
Step 2
Tap the Drawer
Step 3
Select the desired shared line.
Step 4
Select Features > Privacy.
Step 5
(Optional) Repeat steps 1–3 to disable the privacy feature.
Cisco Wireless Phone 840 and 860 User Guide
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Cisco Phone app