Broadworks Shared Call Appearance - Cisco 6800 Series User Manual

Calls
Procedure
Step 1
From an active call,
• 6825 Handset: Press Transfer.
• 6823 Handset: Press More > Transfer.
Step 2 Enter the coworker's number and press Answer/Send
Step 3 Press Transfer before or after the coworker answers.
Related Topics

BroadWorks Shared Call Appearance

Your organization may use the BroadWorks Shared Call Appearance feature. With this feature, handsets are
set up in groups. When enabled, each handset in the group displays as a box immediately below the header
row. The color of the box identifies the state of the handset.
For Firmware Release 4.7, the shared line boxes have these states:
• Solid Red: The handset in use.
• Solid green: The handset is idle.
• Flashing green: The handset has an incoming call.
For Firmware Release 4.8, the shared line boxes have these states:
• Solid grey: The handset is idle.
• Solid red: The handset isn't active on the call.
• Pulsing red: The handset isn't active on the call that is on hold.
• Flashing green: The handset has an incoming call.
• Solid green: The handset is active on the call.
• Pulsing green: The handset has put the call on hold.
For details about this and other BroadWorks features, see the Broadworks documentation.
Related Topics
Make a Call on a Shared Line
If you have a shared line, you can use it to make a call. The handset displays a list of shared lines.
The handset uses the primary line to make the call.
Transfer a Call with a Star Code, on page 11
Answer a Call, on page 5
BroadWorks Shared Call Appearance
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Calls
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