Place A Call On Hold With Assisted Directed Call Park; Retrieve A Call On Hold With Assisted Directed Call Park; Place A Call On Hold With Manual Directed Call Park; Retrieve A Call On Hold With Manual Directed Call Park - Cisco 8851NR User Manual

CISCO 8800 SERIES

Place a Call on Hold with Assisted Directed Call Park

You can park and retrieve an active call using a dedicated call park number. Using assisted directed call park,
you use a button to park an active call. Your administrator sets up the button as a speed-dial line. With this
type of directed call, you can use line status indicators to monitor the status of the line (in-use or idle).
Procedure
Press BLF Directed Call Park on a line that displays an idle line status indicator for an assisted directed call
park.

Retrieve a Call on Hold with Assisted Directed Call Park

Procedure
Press BLF Directed Call Park.

Place a Call on Hold with Manual Directed Call Park

You can park and retrieve an active call using a dedicated call park number. Using manual directed call park,
you transfer an active call to a directed call park number, which your administrator sets up.
Procedure
Step 1
Press Transfer
Step 2 Required: Enter the directed call park number.
Step 3
Required: Press Transfer again to park the call.

Retrieve a Call on Hold with Manual Directed Call Park

You can pick up a call that was parked to a dedicated call park number.
Before you begin
You need the directed call park number and the park retrieval prefix.
Procedure
Step 1 Dial the park retrieval prefix.
Step 2
Dial the directed call park number.
GoMomentum.com
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USER GUIDE
888.538.3690