Place A Call On Hold With Call Park; Forward Calls - Cisco 8841 User Manual

Place a Call on Hold with Call Park

You can park an active call that you answered on your phone and then use another phone in
the call control system to retrieve the call.
You can also park a call on your own phone. If so, then you may not hear a recording. You can
park only one call at the call park number.
Use the following steps to place a call on hold with call park.
1. Press Park.
Result: Your phone plays a recorded message that asks for the number of the
parked call.
2. (Optional) If you have call park configured on a key expansion module, press the
call park line key.
3. Enter the number and press Pound (#).
4. Communicate the parked number to the person retrieving the call.
Retrieve a Call on Hold with Call Park
You can pick up a parked call from anywhere in your network; and you will need the number
that was used to park the call.
Use the following steps to retrieve a call on hold with call park.
1. Press Unpark.
2. (Optional) Press the line key that has busy lamp field with call pickup configured
to retrieve a call on hold.
3. (Optional) If you have call park configured on a key expansion module, press the
call park line key.
4. Enter the number where the call is parked followed by Pound (#). (Note: You can
also enter Pound (#) to retrieve the parked call. If you retrieve a call parked on
your own phone, you may not need to enter a number.)

Forward Calls

You can forward calls from any line on your phone to another number. Call forward is phone-line
specific. If a call reaches you on a line where call forwarding is not enabled, the call rings as
usual.
If a line is enabled with feature key sync and call forward on it, the call forward
displayed next to the line key label.
There are two ways of forwarding your calls:
•
Forward all calls
•
Forward calls in special situations, such as when the phone is busy or there is
no answer.
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
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