Answer Calls Automatically; Trace A Suspicious Call - Cisco 8851NR User Manual

CISCO 8800 SERIES
• Longest waiting time
Procedure
Step 1 Press Queue Status.
Step 2
Press Update to refresh the statistics.
Step 3 Press Exit.

Answer Calls Automatically

If your phone is set up to answer calls automatically, you don't do anything when your phone rings. After one
ring, you're automatically connected to the call using the speakerphone.
If you prefer to use your headset to answer the call, set up your headset first.
If you automatically answer calls on your speakerphone and you change the call to the headset, your next
incoming call automatically answers on the headset. If you automatically answer calls on your headset and
you change the call to the speakerphone, your next incoming call automatically rings on the speakerphone.
Automatic answer ensures that the call is answered; it does not change the location that you used for the
previous call.
Procedure
Step 1 Connect your headset to your phone.
Step 2 Make sure that the Headset button
Step 3
When your phone automatically answers the incoming call, talk to the caller using your headset.
If you don't want to use your headset anymore, then pick up the handset and you will leave
headset mode.

Trace a Suspicious Call

If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.
Your phone sends a silent notification message to your administrator with information about the call.
Procedure
Press Report caller.
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