Swap Between Active And Held Calls On The Cisco Ip Phone 7811; Call Park; Place A Call On Hold With Call Park - Cisco 7811 User Manual

Calls
Procedure
Press the line button for the held call, then press Resume to resume that call and place the other call on hold
automatically.

Swap Between Active and Held Calls on the Cisco IP Phone 7811

The Cisco IP Phone 7811 does not have line buttons. If you have a held call and an active call, you see the
Calls softkey. Also, If you have more than two calls, you see the Calls softkey.
Procedure
Step 1 Press Calls.
Step 2
Select a call.
Step 3 Press Resume

Call Park

You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,
such as a phone at a coworker's desk or in a conference room.
A parked call is monitored by your network so you won't forget about it. If the call remains parked for too
long, you hear an alert. You can then answer, decline to answer, or ignore the call on your original phone.
You can also continue retrieving it from another phone.
If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as
set by your administrator.

Place a Call on Hold with Call Park

You can park an active call that you answered on your phone and then use another phone in the call control
system to retrieve the call.
You can also park a call on your own phone. If so then you may not hear a recording.
You can park only one call at the call park number.
Before you begin
Your call must be active.
Procedure
Step 1
Press Park.
Your phone plays a recorded message that asks for the number of the parked call.
.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
Swap Between Active and Held Calls on the Cisco IP Phone 7811
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