Appendix A: Troubleshooting; Common Problems And Solutions - Linksys CIT300 User Manual

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the
Dual-Mode Internet Telephony Kit. Also included is a list of its default settings. Read the descriptions below to
solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1. There is no dial tone when I press the Call key.
Do the following until you get a dial tone:
A. Make sure the RJ-11 telephone cable is properly connected to the LINE port of the USB base station and
the telephone wall jack.
B. Move the handset closer to the USB base station.
C. Place the handset on the charger and recharge the batteries.
2. The Base/Handset Link icon is flashing on the handset's display screen.
Do the following until the icon is not flashing:
A. If the handset says it is not registered, then refer to "Chapter 4: Using the Dual-Mode Internet Telephony
Kit" for instructions on how to register the handset.
B. Move the handset closer to the USB base station.
C. Check to see if the USB base station is powered on. Make sure the power adapter is properly connected
to the power port of the USB base station and an electrical outlet.
3. When the handset is placed on the charger, I do not hear a beep.
If you have turned off the handset tone (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit) or if
the handset was previously powered off, then this is normal, and you were not supposed to hear a beep.
Appendix A: Troubleshooting
Common Problems and Solutions
Dual-Mode Internet Telephony Kit
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