Transfer A Call From Your Analog Phone; Transfer A Call To A Person's Voicemail - Cisco IP Phone 7800 Series User Manual

Transfer a Call from Your Analog Phone

Type
Conference Phones
Analog Telephone Adapters (ATAs)
Phone Accessories

Transfer a Call from Your Analog Phone

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call.
If you don't want to talk, transfer the call without waiting for the other person to answer. This is called a blind
transfer.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press the flash button.
This puts the existing party on hold and you get a dial tone.
Step 2
Take one of these actions:
• Enter the other person's phone number.
• Press #90 on your phone keypad, then enter the other person's phone number, then press #.
Step 3
(Optional) Wait until you hear ringing or until the other person answers the call.
Step 4 (Optional) If you wait until the other person answers the call, speak to them to introduce the caller.
Step 5
Hang up your phone to complete the transfer.

Transfer a Call to a Person's Voicemail

As you talk to someone, you may find that someone else can handle your call. You can transfer the call to
that person's voicemail.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Call)
194
Supported Models
Your Cisco IP Conference Phone 7832, on page 155
Getting Started with Your New ATA, on page 49
ATAs connect non-IP devices, such as analog phones, fax machines,
and overhead paging systems to your network and allow them to
act as Webex Calling (formerly Spark Call) devices.
Headsets
Mount Your Phone to a Wall, on page 81
Phone 8800 Series only, and only part number CP-BEKEM=)
Additional Information
(Supported for Cisco IP