Check Your Voicemail From Any Phone; Delete Your Voicemail Messages - Cisco IP Phone 7800 Series User Manual

Webex calling (formerly spark call)
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Check Your Voicemail from Any Phone

• Desk phone—Press Messages
• Conference phone—Select Messages.
Step 2
Enter your PIN and press #.
You are informed about the number of new and old (saved and deleted) messages.
Step 3
Press 1 for new messages and 3 for old messages.
Step 4
Listen to your messages and perform one of the following actions for each message:
If you quit or hang up before completing any of these actions, new voicemail messages are automatically
saved.
• Press 1 to repeat the message.
• Press 2 to save the message.
• Press 3 to delete the message.
• Press 6 to mark the message as new.
• Press * to cancel message playback.
Check Your Voicemail from Any Phone
You don't have to use your work phone to access your voicemail messages. You can access your messages
from anywhere.
Procedure
Step 1
From Cisco Webex Settings, select My Profile.
Step 2
Click the ellipsis icon (...) and select Reset Voicemail PIN to obtain your external voicemail access information.
You now have your external voicemail access number, displayed beside Dial, and your access code.
Step 3
On your phone, dial the external voicemail access number.
Step 4
Enter your access code.
Your access code is a combination of an autogenerated number and your 4-digit extension.
Step 5
Enter your voicemail PIN and press #.
Step 6
Follow the audio prompts to listen to your messages.

Delete Your Voicemail Messages

We recommend that you delete unwanted messages to avoid reaching your mailbox's storage limit (15 MB
or approximately 30 minutes of recorded messages). After a message is deleted, the message is stored for 15
days before it is permanently removed.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Call)
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Check Your Voicemail

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